Camera not working

[goldme]

In all cases my camera is not working.

In some ROMS I get an exception in "device.exe". In others I don't get the exception but the camera will either way not work.

The camera gets started and I only see a black screen. If I touch the screen the camera controls come up. If I place my finger on the touch-sensitive circle the camera makes the sound of zooming in and when I press that button nothing happens. After a few minutes a popup is shown stating:

"Unable to capture photo. Unable to get frame data from camera device."

Does anybody else have the same problem?

I tried the following things (individually, not in order). HardSPL (1.40) is installed:

- Soft reset
- Hard reset
- Clear storage
- Back to original ROM (1.35 NL)
- Upgrade to 1.37 (TLR)
- Upgrade to 1.37 (UK)

[Spawn12]

Return it for a replacement or get it fixed is all im going to say...

[goldme]

Return it for a replacement or get it fixed is all im going to say...

I already flashed it with hardSPL so I don't think HTC will consider looking for the cause.

I have encountered this error in this forum and on the web. Yet no one seems to have a solution or the problem just goes away mysteriously.

I haven't had that luck. No matter which ROM I use and no matter how much I hard reset the device the camera does not work. I just wanted to be sure what to blame: the software or the hardware. If it is the software then that should be easily fixed. If it is the hardware my warranty has been invalidated and I have to wait until I am able to reflash the original SPL.

[SMASH1902]

In all cases my camera is not working.

In some ROMS I get an exception in "device.exe". In others I don't get the exception but the camera will either way not work.

The camera gets started and I only see a black screen. If I touch the screen the camera controls come up. If I place my finger on the touch-sensitive circle the camera makes the sound of zooming in and when I press that button nothing happens. After a few minutes a popup is shown stating:

"Unable to capture photo. Unable to get frame data from camera device."

Does anybody else have the same problem?

I tried the following things (individually, not in order). HardSPL (1.40) is installed:

- Soft reset
- Hard reset
- Clear storage
- Back to original ROM (1.35 NL)
- Upgrade to 1.37 (TLR)
- Upgrade to 1.37 (UK)



After one day I regive my diamond to htc for a DOA i'm still waiting...I 'have the same problem

[Spamkit]

The same occurs quite often to Polaris. HTC support declares this as common issue. Return your unit for service.

[Duazuma]

I´ve had the same problem. Does anyone have the solution???

[mk_smart]

Up
Up
Up

[captainsensible2002]

Why is this thread worth bumping? The answer has been given already. Send it back!