Synchronization problem after Vista SP1

[nicoschoeters]

After I installed Vista SP1 i can't sync my tc with my pc.
My PC does find the phone, but when the phone is starting Activesync i get the message on the phone:
"If you want to sync this phone to pc, you have to install ActiveSync 4.5 or higher".

But i have Windows Mobile Device Center 6.1, i guess that's the latest version. Before SP1 it worked fine !
I hope somebody knows a solution for this !
Thx !!

PS already tried the setting USB to PC. When it's checked the phone does nothing. When it's unchecked, the phone tries to sync but gives the message above !

[nicoschoeters]

Very strange !

But after some reboots, hard resets, un- & reinstalling WMDC, remove phone from device manager and reconnect, ......

Suddenly it worked out !

Why it did now, i really don't have a clue.

So for people with the same problem, just keep on trying all the actions i listed above and cross fingers :)

goodnight

[nicoschoeters]

This morning problem just came back :(

[starchildx]

This morning problem just came back :(

a mouth ago i had vista sp1 too and it works really great. now i have xp x64 and i hate active sync. mobile device center is really great and i can use my cruise like a usb stick and not the crapy active sync explorer......

[nicoschoeters]

:mad:The problem is back and can't solve in anymore !

Help please ?:confused:

Thx

[HC16cruise]

I have the same issue. Few days ago it appeared and after soft reset of the Cruise and turning off and on the PC I was able to solve it. But today no way for the PC to detect the Cruise. Same issue as described above.
Anybody having a solution?
I have tried to update windows Mobile manager without result.

[nicoschoeters]

:eek:Now i have the same problem even without VISTA SP1.

Did full format of my pc so SP1 has never been installed !

Really getting sick of this ...

Please help,

Thanx already !

Nico:(

[benjimen]

WMDC is nothing but headaches. I've had tons of issues with both the 32-bit and 64-bit versions. The endless synching issues is annoying, and I hate that it deletes all my mobile IE Favorites that are nested in folders. I really wish you could use ActiveSync with Vista :(

IMO -- WMDC is a promotional tool for the iPhone...

[edra]

Hello,

Try this http://support.microsoft.com/kb/950506/en-us/

[igoivo]

By the way, I got the same problem after installing Windows XP SP3 !
The reason is that both WMDC and ActiveSync are not supposed to be compatible with new SPs.

"Note: Microsoft ActiveSync works only with Windows XP SP2 or earlier" (same for WMDC for Vista)
can be found at Microsoft web site:
http://www.microsoft.com/downloads/Browse.aspx?displaylang=en&productID=7C1FA894-B2C5-41BE-8D97-E145DD2A883B

I had to install SP3 in my company computer. That's what I got:
1) ActiveSync 4.5 behaves quite stupid with WP-SP3 (it opens Network drives at each sync/desync).
2) After multiple reinstallations it has allowed me to connect Polaris, but as "Guest" only -- with nothing installed.
3) The only solution to me was hard reset and consequent reinstallation of all I had in Polaris ...

[laurla]

I am having the same issues with syncing as well. tried all of the steps that everyone has listed & called HTC for help. was able to fix it once, but not the next time it happened. I don't think that the problem (at least for me) is with Vista-- I have an old laptop that runs XP and the same thing happens with that computer as well. the company I bought my phone from suggests that I send it back for repair-- aparently this is covered under the warranty and maybe an issue with the phone itself??. If I ever get this sorted out I will post back.
otherwise the phone works great.:mad: maybe I should have held out for that 3g iphone.

[HC16cruise]

After uninstallation of Vista SP1 the synchronization was working fine again for me.
Then few days ago I tried to reinstall SP1 and did uninstall and reinstall WMDC as indicated by Microsoft. WMDC was working for 1 day with correct detection and synchronisation of my Cruise but now it's again not working.
I have again tried several times to uninstall and reinstall WMDC with the same result: no detection...
I have tried to make a filter in Bit Defender to force authorization of WMDC.. no result.
I have spent hours not being able to solve the problem.
I am really fedup.

I had much less issues with Palm OS...

I would like to avoid to uninstall again SP1.

Any idea?

[jacob12]

I also had this problem, but now it is fixed:)

What I did was to go in the "USB to PC" menu on the phone and disable advanced network functions.

Hope this can help you as well:)

[benjimen]

...if only that was a permanent fix :( It'll make things work for a while, and then one day things just break again. WMDC is a iPhone sales tool ;)

I also had this problem, but now it is fixed:)

What I did was to go in the "USB to PC" menu on the phone and disable advanced network functions.

Hope this can help you as well:)

[HC16cruise]

I have also tried to disable advanced network functions... no result
I have tried soft resets, uninstallation, reinstallationl... no result
I have tried to stop the partnership and to re-create it (major mistake: it took me few hours to resynchronize all my contacts, notes and calendar events...)... no result


Sometimes it works for 1 day and after the issue comes back again.

According to forums I am not at all the only one facing this.

Only solution is to uninstall Vista SP1. Then it works fine again.

Microsoft is making products that are not compatible while done by the same company...

[bally3]

Can you tell me if it happened after you put sp1 onto vista? I'm thinking about upgrading but may not do if its going to cause problems - my phone syncing to my pc is pretty important to me!

[benjimen]

Many users have reported the same issue relating to SP1. Personally, I had sync issues before and after SP1. Can be very frustrating. I'm just glad that for the most part, I sync with Exchange.

Can you tell me if it happened after you put sp1 onto vista? I'm thinking about upgrading but may not do if its going to cause problems - my phone syncing to my pc is pretty important to me!

[laurla]

I sent my phone in to HTC for repair 5 weeks ago. still waiting.....

[HC16cruise]

In my case, I confirm I have the problem only if I install Vista SP1... When I remove SP1 I have the synchronisation is working perfectly. With SP1 it's sometimes working but most of the time not.

Vista SP1 is clearly causing the problem in my case and I was not able to find any solution, except removing SP1 (see above description of all my trials).

[nimal]

Vista SP1 and same problem
I checked Microsoft's "solutions" - it didn't work... of course

few days ago I could connect my XDA Orbit 2 after computer reboot or via bluetooth anytime
now non of this works, but my totalcmd still see my mobile (plugin for WinCE availeble on ghisler.com)

any ideas?

[UZI_22]

:)you can check in the wifi> network adaptors>asyncmac.. miniport and make sure that the ip address is automatically assigned. and just in case check the other adaptors aswell. it worked 4 me








www.thetechnozoneproxy.blogspot.com

[laurla]

so after 7 weeks of waiting HTC returned my phone with new screen and main board and (so far) it seems to be working fine. so for all of you who have tried everything repeatedly and still can't sync, sending your phone back is one option.

[Izzy_Deadyet]

In my case, I confirm I have the problem only if I install Vista SP1... When I remove SP1 I have the synchronisation is working perfectly. With SP1 it's sometimes working but most of the time not.

Vista SP1 is clearly causing the problem in my case and I was not able to find any solution, except removing SP1 (see above description of all my trials).

The problem is with Windows Media Player.

I wrote 2 little batch files to rename WMP from wmplayer.exe to wmplayer.ex and then a second batch file to rename it to the .exe again. Rename it to the .ex, sync all you like and the rename back it to the .exe again (if you really need to).

You will have to Take Ownership on the WMP directory first to be able to rename the file. You can use a UAC method or a little program found here:

http://forums.mydigitallife.info/showthread.php?t=116

I'm using this method with Vista Home and sync my Cruise and Artemis without a problem.

Luck

[hanko panko]

The WMP trick doesn't fix the "Error" icon that is displayed by the Windows Mobile Device Center.

I noticed Microsoft has been posting older 6.0 and newer 6.1 driver upgrades for my Vista 64bit system.

I am going to (un)install all of them and test again. Will report my findings...

Well, well, I cannot get it to work under Vista but what do you think?
It is running fine under Windows 7 prebeta...