screen not responding help urgent

[kganesh1234]

i have been using the p3300 for a month now an it was working fine but all of a sudden i couldn't use my stylus. i tried the screen allignment but the screen didnt respond so i restarted the device. this also didnt work. i also tried a soft reset. no results so i did a hard reset now i am stuck at the screen where it says " Tap to start your device "

Plz Help....

[David Balfour]

Hi

It sounds then like the touch function of the screen has stopped working.
If you have only had it a month depending on where you got it you may be able to return it.

Sorry about this :(

Cheers Dave

[kganesh1234]

seems like that to me too
still i hope i wont need to
anyway thanks

[David Balfour]

no problem

Anytime :)

[Nameless21]

If you have not yet returned it, try taking the screen protector off if you have one on.
My screen stopped responding to touch a while back. When I took the protector off all was fine.

[kganesh1234]

may be but i am not sure about it i will try it nonetheless
Thanks

[kganesh1234]

nope no use the screens gone crazy i guess
it recognises a few strokes when left for a few hours the goes dead again
maybe it need some rest

[Nameless21]

On the screen, round the edges make sure there’s no gunk under the gap between the case and screen. You will be surprised what can get under there. Flat Plastic tooth picks are good for clearing it

[kganesh1234]

cant try it
dont really know how to remove the screen guard
cant find the seam

[David Balfour]

Hi

You might not be a Noob. You can only remove a Screen Guard/Protector if you have actually put one one.

Also i still dont think there is much you can do.
If it does work after a while it is possible that the screen calibration has gone haywire If you get chance to use it try doing that it may help

Cheers Dave

[dinuti_07]

mine to same problem please help