new battery doesn't charge in qtek8500

[pepsodent]

Hello guys. Bought a 1050 mAh new battery designed for Qtek8500 (written on the battery). When connected to USB or a charger - no orange light, no charging. Synchronization with PC is OK, old original battery also OK. Tried Hard Reset - doesn't work, same cross on battery indicator appears.
Have everything original - WM5.0, 2Gb.
Could you please help me. Thanks in advance

[Mysterious Stranger]

I got a non-genuine battery off fleabay but it was slightly too small. Unless I wedge a bit of paper in the top it doesn't connect to the pins properly.

If it says 'designed for qtek 8500' on the battery it isn't genuine. It would say 'designed for Star100' if it were.

M.S

[pepsodent]

connection to the pins OK. On battery side it's written:
PALMEXX
Model: Qtek 8500/DPD S300
RatinG: 3.7VDC, 1050mAh

Any ideas why it doesn't work?

[lewnetoons]

can't remember if this works on all htc phones or just the ppc phones, but try it,

pull the battery and let set for about 10 seconds,
replace battery but do not power up the phone,
plug micro usb into phone but not into computer,
plug usb into computer and wait 10-30 seconds, (at this step you might see red/orange/green light come on)
power up device, (at this step you might see red/orange/green light come on)

if it is like other htc devices, it might begin to charge after a few seconds or a few minutes.

if not, nothing above will harm your phone so it won't hurt to try this method.

[pepsodent]

doesn't work (((

[Mysterious Stranger]

connection to the pins OK. On battery side it's written:
PALMEXX
Model: Qtek 8500/DPD S300
RatinG: 3.7VDC, 1050mAh

Any ideas why it doesn't work?

Got a multimeter? Any voltage accross the cell? Sounds duff to me. Try the method above - if the battery is completley flat sometimes it can't charge.

M.S

[pepsodent]

returned the battery to the seller. The whole batch didn't work with my device

[pascalstv_fr]

i have the same problem. the new battery is little différent. in the left connector, they have a T in platic. te T plug in the phone but it's to little (maybe). I contact the seller and waiting...

Salut, j'ai ce problème. Je crois que ça vient du petit T en plastique sur le coté gauche. il et un peu différent. Sur l'écran du qtek, il m'indique une batterie avec une croix. en bougeant, la batterie se recharge un peu :(
je vais contacter le vendeur.

[unlimitedRU]

i have the same problem with batt PALMEXX on one device, but it work on other.what it mean?