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View Full Version : Hardware keyboard problem: pressing s or h crashes phone


rknuette
06-07-2008, 09:07 PM
Hi all,

I've got a strange problem with my wizard:

When I'm pressing s or h on my hardware keyboard, pocket outlook crashes and the phone becomes extremly slow - in fact, it's unusable. Amazignly this only happens, when s or h are at the beginning of the sentence (as the first letter). All other letters are fine.

The problem came up a few days ago - but I don't know what I have changed in the meantime...

Im using TNT 11.0.2.0 ROM (WM 6.1).

Any idea?

Regards,
Rudi

xpcomputers
07-07-2008, 06:54 PM
Is it definitely at the start of the sentence only... or could it be when you haven't pressed another key for a while, wherever you are in the sentence?

There is the feature which runs send & receive when you press and hold S. I think H is help. There are other press and hold combinations too.

It is a long shot, but maybe it is related to that feature somehow? Maybe if that feature isn't working correctly it could cause the crashing whilst it tries to load that feature. In fact the first time it runs, it asks you to confirm a message telling you how it works. If that screen got to the back somehow, maybe outlook is left waiting for your input, but you can't input OK as it is behind the current visible screen.

Of course it might be something completely different....

rknuette
08-07-2008, 12:58 PM
I tought something similar but could not find out, which function will be startet pressing s or h.

So I did a hard reset and installed everything new, and after the hard reset, s and h work as they are supposed to do. This indicates, that some software I installed (and couldn't remember what software it was) installed a function which did not work properly.

Regards,
Rudi