View Full Version : Problem with Voice Dropping Out on Caller's End with TMobile
Slicksixgun
07-07-2008, 06:47 AM
I am having major problems with the voice dropping out on my end. I can hear the other person, but they can not hear me. This happens sometimes right away when I make a call and sometimes a few minutes into the call.
The same problem is happening to me with every version of ROM and Radio Version I have tried:
WM5.0
WM6.0
WM6.1
I have a HTC 8500 Hermes (8525 without the camera) - ATT/Cingular that I am running on the TMobile Network.
I am currently running CRC's WM 6.1 with Radio 1.54.07.00
I get great signal and good data connection. The calls do not drop entirely only my voice outgoing.
I ran the network selection wizard and selected T-Mobile without result.
I have spent hours reading the forum and searching for posts about this...
Any help or ideas?
Thanks
galaxys
07-07-2008, 07:05 AM
where u located? what plan u on? look at these prior threads on the subject from a xda google search...maybe some help:
http://www.google.com/search?hl=en&as_q=they+can+not+hear+me+on+phone&as_epq=&as_oq=&as_eq=&num=10&lr=&as_filetype=&ft=i&as_sitesearch=http%3A%2F%2Fxda-developers.com&as_qdr=all&as_rights=&as_occt=any&cr=&as_nlo=&as_nhi=&safe=images
wazmo
07-07-2008, 08:09 AM
I am having major problems with the voice dropping out on my end. I can hear the other person, but they can not hear me. This happens sometimes right away when I make a call and sometimes a few minutes into the call.
The same problem is happening to me with every version of ROM and Radio Version I have tried:
WM5.0
WM6.0
WM6.1
I have a HTC 8500 Hermes (8525 without the camera) - ATT/Cingular that I am running on the TMobile Network.
I am currently running CRC's WM 6.1 with Radio 1.54.07.00
I get great signal and good data connection. The calls do not drop entirely only my voice outgoing.
I ran the network selection wizard and selected T-Mobile without result.
I have spent hours reading the forum and searching for posts about this...
Any help or ideas?
Thanks
With using a Bluetooth headset or straight through?
Have you flashed to the EXACT factory ROM/Radio for your model and see if you have the same symptom?
Sylpheed
07-07-2008, 10:50 AM
Hi there,
please refer to this thread. might help you find a solution or 2.
http://forum.xda-developers.com/showthread.php?t=352218&page=2
Main ideas is
1. Disable your start up animation sound
2. Do not enable WOW HD Settings on boot up.
Slicksixgun
07-07-2008, 05:05 PM
I am in Dallas, TX using the T-Mobile Network.
Slicksixgun
07-07-2008, 05:10 PM
So far, I have only tried straight through. I will give the hands free and bluetooth a try. Thanks.
Also, I have tried 3 Shipped Roms or Factory upgrades (Cingular WM5.0, ATT WM 6.0, HTC WM 6.0)
Slicksixgun
07-07-2008, 05:43 PM
I looked at the thread link and went through all of my phone settings, but I am not sure how to disable the start up animation sound or WOW HD settings on boot up.
I will keep searching the forums' threads, but if you have some instructions that would be great.
Slicksixgun
07-07-2008, 07:45 PM
Hi there,
please refer to this thread. might help you find a solution or 2.
http://forum.xda-developers.com/showthread.php?t=352218&page=2
Main ideas is
1. Disable your start up animation sound
2. Do not enable WOW HD Settings on boot up.
OK, I found this posting:
06-05-2008, 07:19 PM
bjevers
Senior Member Join Date: Feb 2006
Location: Ankeny, IA
Posts: 104
Mine has gone all day and it seems to be working. I think it's the SRS_WOWHD_bt_fixed cab like wikiri mentioned.
__________________
OS 5.2.19588 (Build 19588.1.1.4 PV DVH) 6MB PP
Radio 1.54.30.10
The problem is that I can not find how to fix or reinstall the WOWHD. Is it a patch or a setting change?
Slicksixgun
08-07-2008, 03:59 PM
With the hands free plugged in the phone works perfectly. If I unplug the hands free then the mic goes out or is patchy.
Sylpheed
09-07-2008, 02:55 AM
it sounds very much like my phone problem that i had. I use the mic and the other side couldn't hear me well, keep saying i sound too far away. Once i turn on the bluetooth, they could hear me loud and clear.
If turning off Starting animiation sound and WOW HD Settings doesn't work. chances are you have a bad mic and need repairs.
Slicksixgun
16-07-2008, 08:04 PM
Thanks for your posting on the problem with my mic on the Hermes. It is definately the same problem you had. I was wondering if you could help me with how to turn off the WOW HD settings and initial animation. I have searched the forums and can only find that I should do these things but not how. I am running CRC's WM6.1 v.11. I can not find a program called WOW HD in the settings.
Thanks alot!
addicus
21-09-2008, 09:31 AM
I am having the same problem except the conversation goes well for a minute or so then the person on the other end can not hear me.
The solutions given don't work for me and I never used SRS WOW.
Use Schap's Advanced Configuration Tool to change all these settings.
I'm hoping the phone doesn't need repair. It just stopped working and when it does work is clear and precise. Does anyone have any other ideas?
Vision77
21-09-2008, 06:07 PM
addicus, I have had the same problem with my 8525 on Tmob here in Chicago. I think my problem is a combination of poor signal quality/radio rom.....I wonder how much this has to do with Tmob upgrading their network to 3G.
addicus
21-09-2008, 09:34 PM
addicus, I have had the same problem with my 8525 on Tmob here in Chicago. I think my problem is a combination of poor signal quality/radio rom.....I wonder how much this has to do with Tmob upgrading their network to 3G.
What's up Vision77. I believe this has a lot to do with the 3G upgrade for TMobile USA. I never had this problem until 4 days ago and I know my area (Southern California Inland Empire) is being upgraded soon as part of Los Angeles.
I flashed a new radio last night and it seemed to have solved the issue from my test. Chexk out my signature for the radio # and good luck.
All Hermes radios are available on the wiki or through CRCinAU's signature.
galaxys
21-09-2008, 10:45 PM
yea, I found radio 1.47.00.10 to be the best w/tmobile out West, back in Ohio, in Texas, and even roaming in Mexico!
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