ActiveSync via Bluetooth problem

[pinuccio]

Hi everybody,

It seems strange ,but after 2 weeks of good job,my Diamond can't sync
with an XP-laptop running Actisync 4.5 using bluetooth!!

My ROM is 1.37 WWE,working fine for all tasks....

Apparently the "ActiveSync service" is no more seen among the services after
pairing with laptop....

Cleared all relationship and rebooted the diamond.....nothing to do.
Other HTC devices (TYTN, Himalaya ,all with Windows mobile 6.1 work fine and syncronize via bluetooth...).

Please help me ..! I do not want hard-reset my diamond
Thanks

[ansv49]

Have you updated your Xp to Sp3??
Search for Activesync Windows Sp3 there are several people thats having that issue.

[santeria49]

I have had similar problems on both XP and Vista. You could try uninstalling your Bluetooth driver on your PC and rebooting. Your PC should re-install your Bluetooth drivers after reboot. Make sure the partnership is cleared from your handset and try to set up the relationship again.

If you are having the same problem I was having, then this should work for getting the two to talk to each other again. However, in my case, after I rebooted again, I would start getting "Port Not Available" errors on my Diamond.

I ended up installing the BlueSoleil bluetooth drivers on my PC and things are working much better now. If worse comes to worse, you can try them. You can run the trial version forever, but, it is limited to 5 MB transfers per session.

Good luck.

[pinuccio]

Thanks for all suggestions....

Yes ,i updated my Xp to SP-3,but it seems to be a "Diamond-problem" because if I use another 2 phones (HTC:TYTN-1 and Himalaya,both with Windows mobile 6.1) no problems occur when syncronizing with Xp laptop
via bluetooth........this is a matematically demonstration ,I think.....

Furthermore this problem occured just today ,while XP-SP-3 was installed 2 weeks ago.....

Thanks again

Giuseppe

[rondol1]

Perhaps too simple, but did you activate "Transfer" (use to be called "Beam") as well? As being renamed on your Diamond it is easy to overlook.

[pinuccio]

Hi Rondol1,

Maybe you mean "receive all beam" -in bluetooth settings....

Yes,sure,but it makes no difference....

Thanks

[pinuccio]

Using PHM_Registry_Editor I took a look inside:

HKLM_Sw_Microsoft_Bluetooth_Device_...._services_0 001101-0000-ecc.ecc.

"name": Serial port (instead ActiveSync!) tried to change...but does not fix.

The curious is that "TYTN" -working correctly via Activesync-Bluetooth---
has the same string and values!!!! for all the other variables...

It is a mistery at the moment

[groover71]

Has nobody a solution for this yet?

br
Tomas

[cserran1]

Well, I am not certain this will answer the question. But I had the same problem defined here and I overcame it.
1.- I was finally able to pair computer and diamond: start the pairing process from the computer and use a long password like 8 char or more. (I used o use 4 digit one and did not work).
2.- once Paired, go to Activesync in the PC and enable COM port: - "My ActiveSync" must be listed and enabled in the PC BT devices with a COM#. -then enable that COM# in the ActiveSync Connection Config
3.- Go to DIAMOND ActiveSync, Menu - Connect via Bluetooth, and the Error Appears, "No activesync Device...", Click Yes and go to COM Ports ... "Click REFRESH" (this was the key hint) and an "Activesync" service should appear from the PC. Select it, and that's it. It worked for me.

[surur]

Here's a funny troubleshooting tip. Apparently Windows media Player on your pc can interfere with Activesync. make sure its not running in the task manager before trying to sync.

Surur

[informacii]

Thank you cserran1.
I had the same problem and made instruction like you said and it works great http://forum.xda-developers.com/images/smilies/smile.gif

[ericsson68]

Well, I am not certain this will answer the question. But I had the same problem defined here and I overcame it.
1.- I was finally able to pair computer and diamond: start the pairing process from the computer and use a long password like 8 char or more. (I used o use 4 digit one and did not work).
2.- once Paired, go to Activesync in the PC and enable COM port: - "My ActiveSync" must be listed and enabled in the PC BT devices with a COM#. -then enable that COM# in the ActiveSync Connection Config
3.- Go to DIAMOND ActiveSync, Menu - Connect via Bluetooth, and the Error Appears, "No activesync Device...", Click Yes and go to COM Ports ... "Click REFRESH" (this was the key hint) and an "Activesync" service should appear from the PC. Select it, and that's it. It worked for me.

You're a star - nothing was working until I tried an 8 digit passcode!

[herre]

Im having problem when i try to pair my bluetooth device "MSI star key 2" with the Bluesoleil sofware program, whem ive typed in the 4,8, 10 digid passwords i get connected but just after 3 seconds i get disconnected again, can i be sometith with the "com 19" port.
i have tried uninstalling bluesoliel software and diffrent typed of bluetooth dongel but no luck

i have a siemens gigaset SL37 that connects fine with bluetooth and sync with my outlook contacts

[napierian]

I have waded my way through multiple threads trying to figure out how to get Bluetooth to work on an XP SP3 PC with BlueSoleil and activesync 4.5 and a HTC Touch Diamond. I ended up catching this suggestion of 8 digit key, and used my phone number (all 11 digits) and that solved it. it now syncs without issues.

Thanks

[dimkarouk]

Well, I am not certain this will answer the question. But I had the same problem defined here and I overcame it.
1.- I was finally able to pair computer and diamond: start the pairing process from the computer and use a long password like 8 char or more. (I used o use 4 digit one and did not work).
2.- once Paired, go to Activesync in the PC and enable COM port: - "My ActiveSync" must be listed and enabled in the PC BT devices with a COM#. -then enable that COM# in the ActiveSync Connection Config
3.- Go to DIAMOND ActiveSync, Menu - Connect via Bluetooth, and the Error Appears, "No activesync Device...", Click Yes and go to COM Ports ... "Click REFRESH" (this was the key hint) and an "Activesync" service should appear from the PC. Select it, and that's it. It worked for me.

That's the only thing that helped! Don't know the reason, but I know it works.
Thanks a lot.

[micdoc]

Well, I am not certain this will answer the question. But I had the same problem defined here and I overcame it.
1.- I was finally able to pair computer and diamond: start the pairing process from the computer and use a long password like 8 char or more. (I used o use 4 digit one and did not work).
2.- once Paired, go to Activesync in the PC and enable COM port: - "My ActiveSync" must be listed and enabled in the PC BT devices with a COM#. -then enable that COM# in the ActiveSync Connection Config
3.- Go to DIAMOND ActiveSync, Menu - Connect via Bluetooth, and the Error Appears, "No activesync Device...", Click Yes and go to COM Ports ... "Click REFRESH" (this was the key hint) and an "Activesync" service should appear from the PC. Select it, and that's it. It worked for me.

I had exactly the same problem because I used a pass with 4 char. When I put a long pass like 8 char the " Activesync" service appeared from my pc ......amazing !:p

[rexxxiii]

I had exactly the same problem because I used a pass with 4 char. When I put a long pass like 8 char the " Activesync" service appeared from my pc ......amazing !:p

i just posted a while ago in freya ROM's thread about this bluetooth issue and i chanced this thread. problem solved!