Urgent Hwelp Needed...buttons Wont Respond

[Damionix]

I was using my phone today and all was working ok, till about 2:30 when I wanted to place a call, and nothing was working anymore.

Apart from the Circle wheel that works , the Call, End, Both Soft Keys, Ok,Windows, Comm Manager Buttons do not work. All of them just stopped working at once. ALL OF THEM.

I thought maybe it was too hot, I turned off the phone for 20 mins and still no go. I have never dropped my phone, not in water, nothing. Have had it for like 3 months now. Could this be software related? Please my phone is basically useless now, as I use the physical keyboards more than I do the touch screen.
Please Help me out:(

[Damionix]

please people I desperate here. Anyone ever experienced this? I have read most forums and there seems to be no option but to return the phone and get a new one, but I hav no insurance. I called HTC but they were closed. Please any input. I am lost here

[gir2203]

htc wont repair or replace your phone. youll need to call ut starcomm and they will repair it for free. if you get mad enough you can even get them to send it back in a couple days. other than that i dont think their is anything that can be done about it. ive never heard of this happening before

[Damionix]

htc wont repair or replace your phone. youll need to call ut starcomm and they will repair it for free. if you get mad enough you can even get them to send it back in a couple days. other than that i dont think their is anything that can be done about it. ive never heard of this happening before

Actually it seems to be a common problem with the Mogul, here is a thread that talks only about it

http://www.htcwiki.com/thread/1179470/Mogul+buttons+stopped+working%3F?t=anon

I was shocked myself that problems like this is out there and am not aware. I would have opted for another brand of phone, maybe Touch. Guess I am one of the unlucky ones. Hope everyone learns from me, coz there seems to be no solution ( yet) . Not even HTC.

[Kalash]

Well...

This isn't a hardware problem...
It's definitely software... Somewhere...

Hard resets work (requiring pressing and holding of 2 soft buttons) and bootloader mode works (pressing and holding the camera button...)

While the OS is up (flashed a few roms), none of the buttons (other than power, scroll wheel, and D-pad) work at all.

So... hardware wise, the buttons work.
Anyone want to look further into this?

I just got my mogul off Ebay - it was stuck in bootloader mode...
Ran "ExitBL" and no go on the buttons...
What all does ExitBL do?
Anyone else having button problems run this in the past?

[Sweeny Russ]

Have you tried flashing stock oem carrier rom to the phone to fill in missing registries?

[necromis]

send it back to the seller and get your money back.