Tomtom 7 - Poor GPS reception, are you in a building?

[angus99]

I have had trouble with the GPS on my device ever since I received it.


The start-up time is very slow 5-10 minutes standing in the garden.

In the car I very rarely get a lock at all

Once I finally get a lock the signal is poor and drops out easily.

When I restart a GPS app (even 10 minutes after closing) it seems to take the same amount of time to re-start as though it is starting from cold again.

I've tried Google Maps, TT6 and the HTC GPS tool, several different ROM versions, aGPS on and off, Quick GPS on and off. None of which seem to make any difference.

Yesterday I decided to give TT7 a try and had the same problem getting a signal but also had the following message on the GPS screen 'Poor GPS reception, are you in a building?' I'm now convinced this is a hardware issue as my previous touch diamond (HK version returned due to a faulty speaker) picked up the signal quickly and was very reliable. I have spoken to the Expansys about this, but they have said that if I can get a signal at all then it is not a hardware problem and must be software related.

Is anyone else having similar problems or getting the same message in TT7

More importantly any one managed to find a fix for this?

[akito]

If TomTom has a weak signal, then "Are you in a building" is a standard message TT7 is giving. Whether you're in a building, a basement or metal encapsulation.... it will give you that message :) Mine takes about 15 - 30 seconds to get a fix, with TT7 when I use it for the first time after my phone has booted.

[angus99]

I still get this message if i'm standing in the middle of my garden. The performance you are getting is similar to what I had on my first device, Which was one of the Hong Kong devices from Expansys. The replacment which I am now using is a European version. can I ask which version of the phone you are using.

[R3PUBL1K]

I have had trouble with the GPS on my device ever since I received it.


The start-up time is very slow 5-10 minutes standing in the garden.

In the car I very rarely get a lock at all

Once I finally get a lock the signal is poor and drops out easily.

When I restart a GPS app (even 10 minutes after closing) it seems to take the same amount of time to re-start as though it is starting from cold again.

I've tried Google Maps, TT6 and the HTC GPS tool, several different ROM versions, aGPS on and off, Quick GPS on and off. None of which seem to make any difference.

Yesterday I decided to give TT7 a try and had the same problem getting a signal but also had the following message on the GPS screen 'Poor GPS reception, are you in a building?' I'm now convinced this is a hardware issue as my previous touch diamond (HK version returned due to a faulty speaker) picked up the signal quickly and was very reliable. I have spoken to the Expansys about this, but they have said that if I can get a signal at all then it is not a hardware problem and must be software related.

Is anyone else having similar problems or getting the same message in TT7

More importantly any one managed to find a fix for this?

What ROM version do you have?

My HK one had issues with the shipped 1.34 ROM but is fine now...

Have you changed any of the default settings for GPS?

I have not changed any settings and my TT works fine.

[akito]

I still get this message if i'm standing in the middle of my garden. The performance you are getting is similar to what I had on my first device, Which was one of the Hong Kong devices from Expansys. The replacment which I am now using is a European version. can I ask which version of the phone you are using.

Mine is European too, Dutch to be specific.
It's running rom 1.37.404.3.

[hlov]

I'm using 7.450 build 9080 I'm sure it's a tomtom issue cos pocket street can fix the gps position, but tomtom keep me saying poor gps reception.
I have setted the gps to com7 and hardware com9 4800, I have also disabled the enhanced gps.
Ay help please or if someone knows how to disabled the internal gps so I can use my external gps receiver.
Regards,
Hlov

[beserker]

i noticed the although it might look a long time for tomtom to get a fix, just enter your destination anyway and it seems fix goes hell of a lot faster!

[uffe6]

I have had trouble with the GPS on my device ever since I received it.


The start-up time is very slow 5-10 minutes standing in the garden.

In the car I very rarely get a lock at all

Once I finally get a lock the signal is poor and drops out easily.

When I restart a GPS app (even 10 minutes after closing) it seems to take the same amount of time to re-start as though it is starting from cold again.

I've tried Google Maps, TT6 and the HTC GPS tool, several different ROM versions, aGPS on and off, Quick GPS on and off. None of which seem to make any difference.

Yesterday I decided to give TT7 a try and had the same problem getting a signal but also had the following message on the GPS screen 'Poor GPS reception, are you in a building?' I'm now convinced this is a hardware issue as my previous touch diamond (HK version returned due to a faulty speaker) picked up the signal quickly and was very reliable. I have spoken to the Expansys about this, but they have said that if I can get a signal at all then it is not a hardware problem and must be software related.

Is anyone else having similar problems or getting the same message in TT7

More importantly any one managed to find a fix for this?

I have the same problem. Can't figure it out. My signal i sporadig. Specially when you go to settings....show gps status. I can see hoe the gps gets contact for a cpuple of seconds and then disconnect. And it does this over and over again. I can se my position, but the map never gets in colour....strange...

[StarMonkee]

Have you tried updating quickgps? I find that unless the quickgps data is valid, tomtom can't find any satellites.