livitup
18-07-2008, 04:14 PM
Hi all...
I live in Verizon land, work in Alltel land. I have a Verizon XV6800 that works just fine in Alltel land, including inside my office building, up until a few weeks ago.
The company reciently installed a big indoor repeater system for cell phones, but they only installed modules for Tmobile and AT&T, since that's who our corporate contracts are with. My XV6800 used to sit happily on Altel's network, as long as I wasn't in the basement of the building or something, but now it is stuck on Verizon. Now I get 5 bars of Verizon service at my desk, but I can't make or recieve any calls.
Best guess from the tech guys is that the building repeater system is picking up a VZ signal from the same direction as the antennas are pointed for ATT or TMO, pulling that into the system, and repeating the "carrier" for Verizon inside the building. But since we aren't transmitting to Verizon, the phone can't talk to the network and the network can't talk to the phone.
I can't hear you now.
So long story short, I need a way to force the phone back on to Alltel's network. I did search first, but all I could find was references to Settings->Phone->Services->Roam which I don't have. I don't have Roam in the services menu. I do have Network Settings, but the only options are Auto and Home Only... I need Roam Only.
Any ideas?
Thanks!!!
I live in Verizon land, work in Alltel land. I have a Verizon XV6800 that works just fine in Alltel land, including inside my office building, up until a few weeks ago.
The company reciently installed a big indoor repeater system for cell phones, but they only installed modules for Tmobile and AT&T, since that's who our corporate contracts are with. My XV6800 used to sit happily on Altel's network, as long as I wasn't in the basement of the building or something, but now it is stuck on Verizon. Now I get 5 bars of Verizon service at my desk, but I can't make or recieve any calls.
Best guess from the tech guys is that the building repeater system is picking up a VZ signal from the same direction as the antennas are pointed for ATT or TMO, pulling that into the system, and repeating the "carrier" for Verizon inside the building. But since we aren't transmitting to Verizon, the phone can't talk to the network and the network can't talk to the phone.
I can't hear you now.
So long story short, I need a way to force the phone back on to Alltel's network. I did search first, but all I could find was references to Settings->Phone->Services->Roam which I don't have. I don't have Roam in the services menu. I do have Network Settings, but the only options are Auto and Home Only... I need Roam Only.
Any ideas?
Thanks!!!