Seb Spiers
18-07-2008, 04:37 PM
Hi Guys,
I have a fair number of Orange E650's which connect to my Exchange server via GPRS/3G (Orange Internet).
Theyve been working fine for months until this week we moved our mail server to another site. Nothing at all has changed on the server, only its address.
Outlook Web Access works fine, which is what ActiveSync uses to sync with the server, but for some reason I now get this error.
I can use IE on the phones to access OWA with no problems, but when ActiveSync tries to connect it just gives me this error.
If I use the wrong username and password it comes back to me to verify them so it must be contacting the server to verify the credentials, therfore it can be a DNS or Cache problem.
I've just done a hard reset on one of the phones and get the same issue when I setup the email account.
Does anyone have any ideas?
I have a fair number of Orange E650's which connect to my Exchange server via GPRS/3G (Orange Internet).
Theyve been working fine for months until this week we moved our mail server to another site. Nothing at all has changed on the server, only its address.
Outlook Web Access works fine, which is what ActiveSync uses to sync with the server, but for some reason I now get this error.
I can use IE on the phones to access OWA with no problems, but when ActiveSync tries to connect it just gives me this error.
If I use the wrong username and password it comes back to me to verify them so it must be contacting the server to verify the credentials, therfore it can be a DNS or Cache problem.
I've just done a hard reset on one of the phones and get the same issue when I setup the email account.
Does anyone have any ideas?