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View Full Version : Updated to new rom and now no internet

orionsl59
23-07-2008, 12:46 AM
Hey all,

I updated to the newest HTC Rom, Version 3.56.651.0. Now however I can't access the internet either through the internet explorer mobile or opera mobile. I am on hold with HTC Global Support, but figure y'all would be able to help me before them

Thanks
scrawnyb
23-07-2008, 12:51 AM
Hey all,

I updated to the newest HTC Rom, Version 3.56.651.0. Now however I can't access the internet either through the internet explorer mobile or opera mobile. I am on hold with HTC Global Support, but figure y'all would be able to help me before them

Thanks

Correction: you flashed to Sprint firmware 3.56, and I'm going to assume you're not a Sprint customer and that you let Sprint's customizations run. What carrier are you on?
orionsl59
23-07-2008, 01:19 AM
No, I am on sprint. Also text messenging and regular phone calls work just fine. I checked my MDN and MSID, they are all in there too. I loaded the newest rom on the HTC update page.
scotcha12345
23-07-2008, 01:35 AM
What actually exactly happens?

Do you get a Incorrect Login/Password...or what?

That might help to begin troubleshooting (I had a similar problem)
orionsl59
23-07-2008, 01:52 AM
When I enter a URL into the address bar of internet explorer, the lower bar begins to say Connecting, to Locating, and then an error stating that Page could not be found. Opera mobile gives me a similar error and so does Live Search. Currently there is no error 67 asking for user name and password.

One thing to note, when updating the ROM I didn't allow for customizations to run.
orionsl59
23-07-2008, 01:54 AM
I found the solution, allow for customizations to run. I did a hard reset and let them run (sigh bogged down with bloatware). Now internet is running just fine.
orionsl59
23-07-2008, 02:45 AM
I am a noob at this, but after doing some forum reading. Apparently sometimes data connections randomly kick off after updating the Radio and if you don't allow customizations to occur, then you have to run IOTA.cab in order to reestablish connections.

I am attaching the IOTA cab courtesy of a user at PPCGeeks in case anybody has a problem too
ilkhan
23-07-2008, 07:23 AM
hard reset, let the customizations run, connect and do something online.
hard reset again, this time without letting them run.

Should have internet. If you dont mind resetting at least.