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View Full Version : Email Sync over WiFi/GPRS strange issue/experience


patelr
23rd July 2008, 10:22 PM
Hi all,

Got a stange issue. I have the MDAcIV (basically a diamond) on the UK T-Mobile contract.

I've setup my Gmail account to send/retrieve and over wifi it works perfectly, however if I disable my wifi connection, I expect the email to sync over GPRS, but I keep getting a sync error saying check your connections etc.

Anyway checked all my connections and it works fine over GPRS in browser, weather, and any other app requiring internet connection, just not email.

Gone through the email settings and under advanced server settings, under Network Connection it's set to "The Internet".

If I change this to "T-Mobile Internet", and then try to sync with wifi OFF, the GPRS kicks in and starts syncing.

I then stopped the GPRS connection, switched on wifi, and tried to sync again, but instead of using the connected wifi, it starts a GPRS connection.

Strange!

So in summary:
Network Connection: The Internet
WiFi OFF
GPRS ON
Sync fails over GPRS

Network Connection: T-Mobile Internet
WiFi ON
GPRS OFF
Syncs over GPRS instead of existing wifi connection

Anyone else have similar experience?

Thanks

AhNe
23rd July 2008, 10:40 PM
I got a similar one:

I'm using Active Sync via HSDPA/GPRS to get my mails pushed (Exchange 2007 Server). Works like a charm and never have problems with it; used it for years with other WiMo devices.
Now, since I have my diamond (MDAc4 also) I can finally use WiFi, too. What I now experience is:

When I turn on Wifi, my cellular connection (HSDPA) stays active and when I turn it off manually via the comm manager it also turns off "PushMail" in comm manager. That basically sets active sync to "manual" instead of "when items arrive".
Though I am able to turn on push mail in comm manager again, as soon as an email arrives it starts to connect HSDPA again.

So basically I can not use wifi to save some MB of my data plan when I want to continue to get my emails. And this really sucks...

Only thing I can set up in the advanced connections in Active Sync is "Connection" where my only option is "Internet" -.- Meaning I can not differ between cellular and wifi. It kinda has to use the cellular connection...

long story short, dunno if that helps you with your problem now, sorry; but if anyone understands what I am talking about right here, maybe send me a pm or something, if you know how to fix that.

Furbious
23rd July 2008, 10:49 PM
Network Connection: T-Mobile Internet
WiFi ON
GPRS OFF
Syncs over GPRS instead of existing wifi connection

Definitely had this happen a fair few times, with the gprs failing to connect once or twice, and I've seen it on most of the roms.
I think WM doesn't set it's connection type correctly, so we don't get the seamless "use the best/cheapest/fastest connection available"
In fact, anyone know of any app that would just do that? As in try to connect to unsecured or secured wifi, followed by 3G/HSDPA, followed by GPRS?

molar
27th July 2008, 06:53 PM
Network Connection: The Internet
WiFi OFF
GPRS ON
Sync fails over GPRS

Network Connection: T-Mobile Internet
WiFi ON
GPRS OFF
Syncs over GPRS instead of existing wifi connection

Anyone else have similar experience?

I have exactly the same problem. If I want to get my e-mail the account setting has to be "T-Mobile Internet" unless I'm using wi-fi in which case I have to switch it to be "The Internet". Anyone know of a solution?

TJ72
27th July 2008, 07:15 PM
Is it possible that T-mobile are forcing you to use your Data connection rather than free Wifi ?

Hmmm nerf maybe?

molar
27th July 2008, 07:28 PM
Is it possible that T-mobile are forcing you to use your Data connection rather than free Wifi ?

Hmmm nerf maybe?

Thanks for the reply. It could be but the phone doesn't even attempt to connect to mobile data it just pops up an error to say it can't connect with the existing data settings. Its not a T-mobile supplied handset although it did configure itself to use T-Mobile when I first put the SIM in.

Asphard
27th July 2008, 08:05 PM
After research and research IŽve finally found a solution. IŽll post some pictures of my settings so you can see yourself what you have to do.

http://thumbnails.freeimagehost.eu/346/230b4e3456617.gif (http://www.freeimagehost.eu/image/230b4e3456617) http://thumbnails.freeimagehost.eu/346/279d433456618.gif (http://www.freeimagehost.eu/image/279d433456618) http://thumbnails.freeimagehost.eu/346/16b6fd3456619.gif (http://www.freeimagehost.eu/image/16b6fd3456619) http://thumbnails.freeimagehost.eu/346/da4ffb3456620.gif (http://www.freeimagehost.eu/image/da4ffb3456620)

Asphard
27th July 2008, 08:11 PM
http://thumbnails.freeimagehost.eu/346/c231733456627.gif (http://www.freeimagehost.eu/image/c231733456627) http://thumbnails.freeimagehost.eu/346/fc00123456973.gif (http://www.freeimagehost.eu/image/fc00123456973) http://thumbnails.freeimagehost.eu/346/f8753a3456974.gif (http://www.freeimagehost.eu/image/f8753a3456974)

The clou is to have only 1 connection for Wifi and GPRS/3G. WM now firstly checks if there is a Wifi connection and if not, it will connect to GPRS.

patelr
1st August 2008, 11:35 PM
Just untick the box that says "This network uses a proxy server to connect to the internet" in the manage t-mobile Internet connections app.

Now works over Wifi if available, if not uses GPRS/3G