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View Full Version : Problem setting up exchange server in Activesync


Dillsnik
24th July 2008, 04:21 PM
I am wondering if anyone would have an idea why i am getting this error message - something like: "cannot DL contacts to phone, not enough memory. close some programs and try again" - when i try to sync to my outlook info from my company's exchange server thru activesync.

I am pretty sure i have all the server info correct because i had it wrong before and it wasn't getting this far as to TRY and DL the info. Now it connects and tries but it is stopping before it gets any. I know it actually is seeing my info b/c it says which specific contact it stopped on. This is a pretty fresh phone with plenty of storage memory and nothing running in the background to prompt this type of error message.


Any ideas?

JerrytheGreat
25th July 2008, 05:05 AM
Have you gone into the start-settings--system--memory, and looked at what it says for free storage?
jtg

gc14
25th July 2008, 05:25 AM
Have you tried completely deleting the server from activesync (not just changing the settings), then going to Add Server Source, and putting it back in? Also, how much free memory do you have when you're trying to sync?

Dillsnik
28th July 2008, 06:35 PM
Thanks for the suggestions.

The solution after much trial and error came from several corrupt contacts in the outlook server. I removed each one that caused it to fail one by one, and finally, SUCCESS! Just needed to try every possible option