s620 broken screen please help

[TPH0NE]

I am new in this forum and i am considering buying this phone. I need a phone that will last me at least a YEAR and a cheap smartphone. This seems to be a good phone. The problem is that i have heard many people breaking the lcd screen . How fragile is this phone? If it is that fragile of a phone, please recommend a good cheap screen protector. Thanx

[spikey911]

I personally think the phone is built very well, and is quite solid.

No phone is meant to be dropped, but it does happen from time to time by accident of course.

The bigger the screen, the more chance it has to crack.

I have dropped my Dash twice on concrete in the case, no problem..

If I had dropped it outside of the case, chances are it would probably crack the screen at least one of those times.

Smartphones are not meant to be slipped into the back pocket, their target audience is the business person.

[egosumpaul]

I agree with you guys, but a silicone skin is in part like to buy an insurance. I´ve dropped accidentally my dash a couple of times and the story would have been different if no skin is wrapping my phone.
Investment of 5 bucks is worth.

;)

[ed02]

I droped my dash a few times and is still working, one thing i did was get myself a case to cover the phone, i hate when the screen gets scratch when you have it on your pocket. But overall personally the dash its a really good and reliable phone.

[slater87]

This phone is the best ive had ever... before this one was a blackberry pearl, hated it. I have loved every second of owning my dash. got it for 50 bucks and have dropped it on a couple of occasions, just dings and dents on the hard plastic/rubber casin, thats it... nothin wrong with the screen

p.s. runnin rickwyatt's newest rom and it is freakin awesome
:cool::cool:;);)

[Bupahs]

I am probably the most anal person you would ever meet when it comes to my phones (as an example I have phones well over 5 years old that look brand new). No scratches, dents or dings will do. I bought a hard shell cover that snaps over the entire phone and I use a scratch proof screen cover. I have on occasion dropped my Dash and it never has had a problem.

[jdoggraz]

This is a good phone, I dropped it a few times and works perfect still... Haha and especially if you upload the new rom you will rock it straight pimpin haha...

[Profezza]

I live a little rough, and where I go, Dash goes.

When it falls out of my lap as I get out of my truck, and it lands on asphalt it seems to be okay, though I hold my breath till I see it function. It has slowly collected dings in the chrome edge. My truck is a bit high, to be fair.

If the alarm goes off in the middle of the night and you fling it with all your semi-conscious might because the end button wore out and you cant turn it off, however, it will probably break. Depends on your arm, I suppose.

It is not fragile compared to your average phone, but it has glass parts and they have their limits. As for the buttons losing function, I do use the bechooie out of it all day, every day. A lot.

Get insurance, take care of it. Respect your tool.

[tmcdoniel]

I had the same reservations about this phone as I considered it over a Blackberry Curve this past November. I googled on it and the stories of the cracked screens really made me nervous. People were stating that they would just crack on their own it seemed.

But since Suncom ran out of inventory on the Curve during that time, it narrowed my choices and I really liked the features of the HTC S621, so I decided to go with it.

So far (knock on wood), the screen has held up just fine. I even dropped it once on our very unforgiving hardwood floor, that rests on top of a concrete slab. It was not in any sort of protective case. It fell hard enough for the battery cover and and battery to fall out. I just knew that was it for my phone. But I picked it up, looked at the screen, no cracks. Reinstalled the battery and turned it on, everything functioning the same. Of course every drop could have a different result, depending how it lands and such. I may not get so lucky if that happens again.

Going back to all the nightmare stories about the screen cracking. I'm wondering if these were earlier versions of the HTC S620's issued by T-Mobile. Perhaps with later revisions of the HTC S620's or S621's they fixed what was ever causing the cracks to occur.

Anyways, I love the flexibility and the level of customization that can be done with this phone. I've already flashed my phone many times, and have tried all sorts of stuff on it. This phone is great for people who really like the ability to tweak their phones.

Thank you,

Tim

[bsoft]

I don't know why people think the S620/Dash is "fragile"; mine has held up wonderfully. The only thing that is remotely fragile is the screen, which WILL break if you hit it hard enough (as it does on EVERY phone). The good news is that the screens are pretty cheap on eBay (US $25), and they are decently easy to replace. I made a tidy profit repairing and reselling a friend's Dash that he smashed while he was drunk.

[vwrpm]

I have owned my dash for a year and a half and have had no problems. I think a lot of the cracked screens were from back pockets and tight jeans...lol. I always use the pouch and have dropped it a few times. Nothing has ever broken, even the time I got out of my truck with the phone in my lap and it fell and I ended up punting it a good 8 feet with the battery going one way and the cover and phone another. Treat it well (most of the time) and it will last.

[telwell]

i have dropped my dash 3 or 4 times.. hard too! i have seen it land on its edge and once face dowm... not a thing happened to it except a ding where it hit on the cornner,, and the face looks great... not to mention,, the phone itself rocks too... (as long as you ditch the T-MO ROM) lots to do with it, and holds a good charge...

well worth the $$$$$

[dewey1973]

I dropped my Dash a few times on the concrete and it never got anything more than some scratched on the silver outer band.

I decided to do a little test for you all. So this weekend I ran my Dash over with my car just to tell you all what would happen. (Yeah, that's why I did it. I knew there was a reason.) It broke. The LCD is busted and the body no longer fits perfectly together. The middle of the keyboard looks a little indented as well. I can still make and receive calls, even via bluetooth.

Now since I helped you all, anyone want to help me get a new one? :D I don't mean to hijack the thread (and I've read a few others on the subject.) Am I pretty much hosed at this point ore should I try sending it to one of the repair places like pocketpctechs.com?

[littleclown]

Hello. I make stupid single scratch to my screen. How to remove it? I expect some home-style solution :).

[sf777cop]

Hello. I make stupid single scratch to my screen. How to remove it? I expect some home-style solution :).

Mine has buncha little ones but dont distract from a beautiful machine

[beartard]

Most commercial scratch coverups are liquid acrylic-based. Even some liquid floor polishes (like "Future" in the US) can be used to hide some scratches. If it bothers you that much, there are people on eBay selling full housing replacements for the phone.

[jdoggraz]

Try to use toothpaste, I heard that it works just run a little toothpaste and brush for a few minutes on the screen and then wipe it off. Usually this helps out quite a bit so give it a try.

[spikey911]

Depending on how deep the scratch is, there are different methods you can use.

If you use Future to cover it up, be aware that water dissolves it.

[gadget_lover]

Hi, my Dash screen turned completly white with a Black Stain in the middle like ink..does this means my screen died completley or do u think there is anything I can do to fix it?? I think something got burned inside...:(

[outerdepth]

It sounds like your lcd is broken. It should look like a puddle almost. I imagine you hit it or something. That does not have to be the case. It could just happen. that's wha they do sometimes when they go black like that. There is nothing you can do to repair that. Replace the lcd or the phone. That's it.

[yrsmart]

i bought a new one from eBay. installed it myself in 10 min. total 30$

http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&rd=1&item=290234430677&ssPageName=STRK:MEWN:IT&ih=019

[bsoft]

Yeah, buy a new screen on eBay. You might want to look for an auction with tools (you'll need a T6 screwdriver and an iPod Case Tool / Case Opener Tool).

Directions: http://www.youtube.com/watch?v=FI6bZ3L-hE0

FYI, you realize how ingeniously developed the Excalibur is when you open it up. There are very few cables or wires in it.

[jdoggraz]

Yah I was just going to say get it off ebay and then install your new screen using that youtube video. I did this as well and it was fairly easy to do not to bad and that youtube video demonstrating how to install the screen is awesome.

[gadget_lover]

wow that video seems very complicated..the phone has several parts inside, Im afraid I may get confused and then I wont know where to put each part..:confused:

[jdoggraz]

wow that video seems very complicated..the phone has several parts inside, Im afraid I may get confused and then I wont know where to put each part..:confused:

Just give it a try, you will never succeed without trying... :)

[kidnamedAlbert]

wow that video seems very complicated..the phone has several parts inside, Im afraid I may get confused and then I wont know where to put each part..:confused:
plus what do you have to lose?
your lcd is broken anyway.
i think im gonna buy a new lcd for my dash too :)

[pfunkside]

Don't sell yourself short. You may amaze yourself. You already got this far and got some great advice. All in all it's your choice, but good luck in your decision.

[goraps]

This may also prove helpful
http://mikechannon.net/PDF%20Manuals/HTC%20Excalibur%20-%20Service%20Manual.pdf

[gadget_lover]

Ok I just ordered one lcd off ebay for $26.00..I think its better than having to buy another phone altough they are getting way cheaper now, I alrady have a T-mobile wing but this phone is so sleek that I figured I will use the dash 1 month and the wing the next month...jeje and its also less bulky..I just hope it gets here with no problems and that I know how to install it..:confused:

[jdoggraz]

Ok I just ordered one lcd off ebay for $26.00..I think its better than having to buy another phone altough they are getting way cheaper now, I alrady have a T-mobile wing but this phone is so sleek that I figured I will use the dash 1 month and the wing the next month...jeje and its also less bulky..I just hope it gets here with no problems and that I know how to install it..:confused:

Yah do not worry about it, it will go well just follow the video and things will be fine.

[razakhan]

my s620 screen is broken

where can i get it fixed.

thanks in advance.

[jdoggraz]

Well you can always order one off ebay. This would be the best option is to order it and install it yourself. You can get one here off ebay. http://cgi.ebay.com/LCD-Display-Screen-T6-For-T-Mobile-Dash-O2-XDA-Cosmo_W0QQitemZ290247261688QQcmdZViewItem?hash=ite m290247261688&_trksid=p3286.m14.l1318 I would recommend getting this one because it comes with the T-6 screw driver tool which you will need, and also the tool to open the phone up.

Then you can follow these awesome instructions to replacing it. http://youtube.com/watch?v=FI6bZ3L-hE0

Hope this all helps.

P.S. Its cheaper to fix it yourself. If you decide to have someone fix it for you, it could cost up to 100 dollars to fix it.

[Planetneo]

jgoggraz is right. I charge $100 to fix the LCD on a Dash in my shop on a daily basis. I do at the very least one a day. Fixing it yourself could only run you about $40 and an hour or so of your time. My advice to you is to take your time and be careful. Post back if you get stuck (which I doubt you will).

Good Luck!

[jdoggraz]

Yes good luck man with that and hope it works out.

[Big_O]

Found this link on ebay. Have no affiliation with the vendor and just wanted to share something cool with the community. For those guys looking for a low cost lcd replacement this might work.

$29.00 with Free shipping from Hong Kong.

http://stores.ebay.com/Oem-MobilePhone-Parts

http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=290251218232&ih=019&category=20336&ssPageName=STORE:PROMOBOX:NEWLIST#LIST

[jdoggraz]

Good post and here is the youtube video on how to do it yourself. :)
CLICK HERE (http://www.youtube.com/watch?v=FI6bZ3L-hE0)

[ZeeJM]

I ordered one from a different HK vendor yesterday. The one I found includes the necessary tools to open the phone. I'll share my experiences after I (hopefully) receive my replacement screen.

[spikey911]

Please do share your experience.

I am very curious to see how the quality and brightness compares to Oem..

[jdoggraz]

Oh I got mine from ebay, and it seems to be the same as the OEM one..

[alexrz619]

on ebay you can sometimes get lucky like me and find them for 25 shipped!

i have bought from hong kong...
takes approx a week and a half to get to the states( i live in cali)

its oem, they are good qulity and easy to replace..!:)
just sharing my experience

[tolgac]

I had a creack screen ( default on tmobile dash - tmobile accepted it but didn't replace the phone as I was out of warranty)I got one from ebay for $37.99 netXmart is the seller...it arrived in 1 week...

I changed the screen per instructions... Now, it is only WHITE... any idea or experience with this ?

In one of the forums, they advised it might be the ribbon connector..checked it 5 times..not the ribbon connector .. it is either a bad screen or ?

I hard reset the phone didn't help so I assume it is not a software issue...

Any idea anybody ?????

[spikey911]

Does sound like the ribbon cable.

Sure you didnt damage the connector when you took out the old one?

[grainybazzles]

I changed the screen per instructions... Now, it is only WHITE... any idea or experience with this ?

In one of the forums, they advised it might be the ribbon connector..checked it 5 times..not the ribbon connector .. it is either a bad screen or ?

Any idea anybody ?????

I recently replaced my screen and it was all white after closed up the phone and booted. I had to open up the phone and make sure the lever was pressed down on the lcd ribbon to get it to work. It took me several tries, but that's where I'd check if your screen is all white.

[jdoggraz]

I recently replaced my screen and it was all white after closed up the phone and booted. I had to open up the phone and make sure the lever was pressed down on the lcd ribbon to get it to work. It took me several tries, but that's where I'd check if your screen is all white.

Yes same thing happened to me and I fixed it smoothly... and now it works like a charm...

[ZeeJM]

I received my replacement LCD from Hong Kong. I'm experiencing issues with the replacement LCD. Specifically, a lot of "noise" on the screen, and a lot of screen wash-out. I believe the problem is temperature related in that the problem goes away if I keep the screen in use and is worse when the unit and LCD have been off or in sleep mode.

I have checked the ribbon connector several times, so I don't think the problem is with the s620 itself.

I've been in contact with the seller, who is willing to provide a replacement unit.

Stay tuned for more news...

[dewey1973]

Installed mine today! My phone is finally back! I'm so happy. I'll try not to run over it with my car again.

My only complaints are that the screen is a bit dirty. There were some spots on it. Also, there is also one stuck pixel in the bottom left corner.

I also bought a replacement housing and was a bit disappointed with that. There are some parts that aren't so easy to move into the new housing.

[Saiyan_Kennels]

Replacing the screen is very easy! I have replaced two of them and it only takes about 10 mins or so. If you watch the video and follow it you can't go wrong.

[mr5]

Hello people. i had a question regarding my tmobile dash screen. Well its cracked of course and i wanted to know if it were possible to used a tmobile sda screen in its place. Is it possible? Perhaps its a dumb question but its worth a try. Thanks for looking or posting your opinion.

[Pig Vomit]

There are plenty of places you can buy a replacement LCD screen for your Dash online, as well as Ebay. Just make sure you get the torx screwdriver and opening tool with the screen.

I did it myself, and while it was intimidating, when all was said and done it turned out to be fairly easy.

Watch these videos:

http://www.youtube.com/watch?v=FI6bZ3L-hE0

http://www.youtube.com/watch?v=ZxiWkHsQdR0

And/or download the Dash service manual (not too clear):

http://e5hopa.bay.livefilestore.com/y1pucBupeokP_JKBIr0--3xC8m-69I8C4COap7WSl8n18LJs5UKa5HsW3sz4WOPkgo8qCfTWy5ruk s/TMOBILE%20DASH%20EXCALIBUR%20S620%20SERVICE%20MANU AL.pdf?download

[trs999]

NVM Thread was Moved

[allen43]

I am a a klutz I either run into stuff or I am dropping them. Well I have had my t-mobile dash for a year and it is still in good shape. What I do because I know my phone Will Be dropped was I hopped on ebay and I got me this cool case It is hard aluminim and has a plastic screen protecter I have dropped my phone alot and it is still in good shape.:D

[ZeeJM]

Update: I received another screen today. It works much better than the unit originally sent to me, but not quite as good as the factory lcd. With that said, it's worth the $27 cost.

[audiobastard]

I have a t-mobile dash and .... well... listen to this. I got it for my mom (yeah I know.. why)... anyways. For some reason, she had a bottle of oil in her purse or something freekin oily as hell. well.. apparently her phone got soaked in it lol. Now the screen has water marks, like theres a puddle of liquid behind the lcd (i'd post a pic, but can't and I'll explain in a sec). Now, you can still read the screen, but its just darker in some areas. *** do you think i can fix this water marking by replacing the screen?

Next question: about 3-4 weeks after this happened, my mom got the bright idea of using a hairdryer to heat up the oil and let it leak out :confused:. Well, it seemed to work. The screen got a little better, but oil was leaking out through the battery compartment :eek:. I thought whatever, if you wanna do it go for it. Well, about 2 weeks after this procedure, the phone doesn't seem to be charging the battery (it would turn on on a rare occasion and then shut off during the mobile 5 splash). The red light signifying charging would come on sometimes, but you'd have to fiddle with the cable. I went to t-mobile store to see if a new battery would let it boot up fully. So, it turns out that definately, a new battery would allow for the phone to work, but i'm afraid of the fact that the battery charge light wasn't coming on with the old battery (even though its dead) or with the battery out of it, the red light would still have trouble coming on without fiddling the cable. ##This is why I can't post a pic of the screen.
*** so my question is this:
Do you think the oil could have damaged the battery?
Do you think the red light will come on and charge a new battery?
Do you think that the oil damaged the usb port that connects to the charging cable and if it did, can I clean or fix it?

and to recap, my first question was do you think I can fix the oil spots in the lcd by replacing the screen. I will wait for your response before shelling out the 25 bucks.

Thanks guys, I appreciate it. :p