My Diamond can't connect to PC

[louis138]

This is my first time use WM,so please for give me don't know too much about WM.Yesterday I bought a Chinese Version Diamond,Simple operation I can handle,but when I use USB cable connect to PC,that just charge,no any signal to connect computer,Do someone can tell me what to do?

Thanks

[louis138]

This is my first time use WM,so please for give me don't know too much about WM.Yesterday I bought a Chinese Version Diamond,Simple operation I can handle,but when I use USB cable connect to PC,that just charge,no any signal to connect computer,Do someone can tell me what to do?

Thanks

[ediking007]

Probably, the cable is defective. Use original, or try to change to other one.

[Th3rm1t3]

I have tyhe same problem....i have 2 cables....both work...both original and bought one.

It was working great before....but now it just loads the battery.

I get the options on my phone screen when i connect the usb cable and whatever i choose the pc doesn't respond at all....just like my phone doesn't exist.

I have the newest activesync installed on windows vista ultimate 32bit (Retail)

Please help me!!!

[louis138]

Probably, the cable is defective. Use original, or try to change to other one.

I have two cable,both used in other phone is fine,I think the problem not in cable but thanks your help:)

[louis138]

I have tyhe same problem....i have 2 cables....both work...both original and bought one.

It was working great before....but now it just loads the battery.

I get the options on my phone screen when i connect the usb cable and whatever i choose the pc doesn't respond at all....just like my phone doesn't exist.

I have the newest activesync installed on windows vista ultimate 32bit (Retail)

Please help me!!!

How long you bought your diamond?

[Th3rm1t3]

I bought mine a few days ago....why?

This pisses me off.....i was starting to love this phone but now it's just a piece of sh*t.

Please help me.....anyone!?

[mopiko]

I bought mine a few days ago....why?

This pisses me off.....i was starting to love this phone but now it's just a piece of sh*t.

Please help me.....anyone!?

I got the exact same problem as well and I'm using the original HTC USB cable. When I connect the phone with the cable to the computer, it only charge the battery. Please help!

[Th3rm1t3]

I'm trying everything right now....i will tell u if i succeed in fixing this.

[Th3rm1t3]

YESSSSS.....i fixed it....

go to start menu.....options.....System......power supply

and check the square "when unit power is on don't charge battery with computer....usb"

[louis138]

I read in some Taiwan wedsite,they said ActiveSync can't match XP sp3,and my PC is sp3 =.=",what can I do?

[louis138]

YESSSSS.....i fixed it....

go to start menu.....options.....System......power supply

and check the square "when unit power is on don't charge battery with computer....usb"

Congratulation!!!!

But my phone didn't work on this solution,I read some news in Taiwan wed site they said ActiveSync can't match XP sp3,unfortunately my PC is sp3,any friends can tell me what to do?

Thanks a lot

[Th3rm1t3]

I hope it will work out for u :)

Good luck.

[mopiko]

YESSSSS.....i fixed it....

go to start menu.....options.....System......power supply

and check the square "when unit power is on don't charge battery with computer....usb"

Well, I had tried the above but still connect to PC. Please HELP! :eek:

[melonipuu]

I had exactly the same problem. It connects to PC if you put the cable on and off for about 10 times....


I think diamond needs to "heat up" before computer recognice it :D Not very convenient...

[mopiko]

I used to connect my diamond with PC normally. But just suddently it doesn't work now.

[uniqueboy]

Mine did not connect untill I put the CD into my laptop that came with my Diamond. Sounds silly but have you done that?

[louis138]

Mine did not connect untill I put the CD into my laptop that came with my Diamond. Sounds silly but have you done that?

I try try:)

[melonipuu]

I try try:)

Lol, worked. :D


edit: False alarm, didnt work afterall...

[louis138]

woo...very interesting,today I tell to a friend about my Diamond can't link to PC,because my friend have Diamond too,he think many way to help me but all didn't work,at last we talking about the CD,because we was talking on phone,so we just said disk one & two and which file must save in PC.....etc.
Suddenly my friend tell me "put disk two fifth file in your PC".......I open disk two but no fifth file,it just have four file:eek:so tomorrow he will give me him disk to try,I holp this can fix my problem but I have a idea after I try many way today,I think the problem 90% on the firewall but now I am very tired,I will focus on firewall tomorrow;)

[melonipuu]

Well, anyone who has this shit working, pls tell us your firewall, and it's settings. I have tried this now with nod32 firewall and comodo firewall...


By the way, I havent got this working for 2 days now... Now My comp notices that there is something in USB, but disconnects as fast as lightning.... Gotta be something with firewall? I have tried closing it, but the weird part is that, I have been able to connect my touch diamond for 3 times now (in these 6 days...) without touching my firewall settings.


edit: progress, try this to get your diamond to connect: connect the USB to your phone and PC(PC wont notice it, but it's ok) then put the phone on standby(pushing power button) and then wait couple minutes. Then get the phone out of standby and voila comp should say USB device connected(but this notice will disappear in seconds :\ )

Exactly the same problem as in this article, but none of these "helps" doesnt work... http://www.tipandtrick.net/2008/windows-mobile-device-cannot-connect-or-quickly-disconnect-or-drop-and-not-sync-with-vista-wmdc-activesync/

[materijalmen]

Mine did not connect untill I put the CD into my laptop that came with my Diamond. Sounds silly but have you done that?

which disk i got 2
and if i put it in the cdrom, what then?

[materijalmen]

which disk i got 2
and if i put it in the cdrom, what then?

PROBLEM SOLVED.

HOW???????????????????????????????????????????


When you enter the bootloader PUSHING THE VOLUME DOWN+RESET BUTTON, your decice is already connected to the pc, BUT THE PC DOESNT SHOW THAT ANYTHING IS CONNECTED. So, you start the RUU, and Voila, it WORKS!!!!

oh, i hop this was easy-to understand for the noobs too.
huuuhh..thx God,..

[materijalmen]

...........

[Nycu]

[/QUOTE]PROBLEM SOLVED.

HOW???????????????????????????????????????????


When you enter the bootloader PUSHING THE VOLUME DOWN+RESET BUTTON, your decice is already connected to the pc, BUT THE PC DOESNT SHOW THAT ANYTHING IS CONNECTED. So, you start the RUU, and Voila, it WORKS!!!!

oh, i hop this was easy-to understand for the noobs too.
huuuhh..thx God,..[/QUOTE]

I tried this but still no result.