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molar
27th July 2008, 10:34 PM
Hello

In TF3D under the e-mail tab I've got a phantom e-mail account icon showing up on the right hand side even though I've got no e-mail accounts setup in Outlook. If I add an e-mail account to Outlook I get two email account icons showing up.

This happened after I improperly uninstalled Emansio Outlook plugin without first deleting my e-mail account profile.

I've removed all registry settings referring to Emansio but I can't get rid of this phantom account.

Any ideas? Thanks. :)

rol81
30th July 2008, 09:02 AM
Hi,

I had exactly the same problem yesterday after restoring (new Rom) with Sprite backup. I was finally able to get rid of this phantom account with SK-Tools:

Choose category "All", on the bottom of the page you will find

Delete PIM Information,
mark phantom account, Delete Account,
"Are you sure?" Yes,
2nd "Are you sure? ...Stop" No

Rol

Kirkaiya
6th August 2008, 03:34 AM
Hi,

I had exactly the same problem yesterday after restoring (new Rom) with Sprite backup. I was finally able to get rid of this phantom account with SK-Tools:

Choose category "All", on the bottom of the page you will find

Delete PIM Information,
mark phantom account, Delete Account,
"Are you sure?" Yes,
2nd "Are you sure? ...Stop" No

Rol

Thanks - I had the exact same problem, also from upgrading ROM and then doing a restore from Sprite, and SK-Tools (the free, limited-to-6-items edition even!) worked great.

I also used it to delete some duplicate contacts that were somehow in there. That's such a useful tool I might buy the full copy.

ruffruff
6th August 2008, 05:32 AM
i have sort of the same type of bug.
i have a push email account, after removing the software, there is still a "1" on my email tab.

how could there be one unread email when there is no email account? ... haha .... ghostly ...

hopefully we can find a way to clear the manilia cache.

tomchap
6th August 2008, 12:15 PM
Hi,

I had exactly the same problem yesterday after restoring (new Rom) with Sprite backup. I was finally able to get rid of this phantom account with SK-Tools:

Choose category "All", on the bottom of the page you will find

Delete PIM Information,
mark phantom account, Delete Account,
"Are you sure?" Yes,
2nd "Are you sure? ...Stop" No

Rol

I was in the exact same position, and SKTools worked for me. An excellent and very helpful set of tools. Id recommend it!

molar
9th August 2008, 12:43 AM
Hi,

I had exactly the same problem yesterday after restoring (new Rom) with Sprite backup. I was finally able to get rid of this phantom account with SK-Tools:

Choose category "All", on the bottom of the page you will find

Delete PIM Information,
mark phantom account, Delete Account,
"Are you sure?" Yes,
2nd "Are you sure? ...Stop" No

Rol

Brilliant, thanks very much. :)

notrock
18th December 2008, 01:49 AM
I uninstalled the sprint picture mail cab and I've be searching everywhere for a way to get rid of the account from the email tab. I'm going to try out sktools. But I sure would like to know how to do it manually.