Sound lag when listening to music.

[qweac]

Hi!

When I listen to music on my Diamond the sound often lags. In other words, during music playback, I often get small brakes. Half a second of silence or something like that at random. It usually happens around 1-2 times each track. I get it both when I'm using the default player and when I'm using S2P.

I'm not running any other programs in the background when listening to music. My Diamond has the default Norwegian ROM.

I really hate this lag. Anyone with the same problem? How can I fix this?

Thanks!

[Zisko]

Same problem here. But I get lags just every 10 minutes - German HTC Rom

[MasK]

Im pretty sure that EVERYONE using the diamond is suffering from this..
It's just that nobody seem to take this seriously... *sigh*

I got the stock 1.93 HK ROM.. and I got it in all the other ROMs previously.

Can some expert find out if there's an active process in the background that causes this?

[RSkillz]

I'm also having this really annoying problem.

At first I thought it was because of Coreplayer, but it seems all musicplayers are having this problem. Because I use the Diamond as my musicplayer when I go to work, I'd really like to get this fixed asap.

[zamolxees]

I'm having the same issue, on TLR 3. Dunno if the bug was there on other roms because I rearely play music on my diamond.

[MasK]

Yea.. I believe it's present in ALL ROMs..
Wonder does HTC know abt this...

[ftrippie]

Yep, same problem here, with various ROMs (1.93 as well). It's happening for me in ringtones as well (when playing solo but as well when I get a call). And with WMP and the HTC player.
A solution would really be welcome..

[qweac]

Thanks for all the replies. It's nice to know that I'm not the only one with this problem. I'm really hoping for a solution.

[Vic5870]

I tried playing 3 songs and I experienced no lag whatsoever until I got too adventurous. I switched on WiFi and open Internet Explorer and go to a website and the Diamond hanged on me.

I believe this is not only due to the ROMs but also due to hardware as well.

[mgear356]

i also hate the loading time when opening music for the firs ttime after reboot..

i dont understand why is there a need to "buffer" music and lags the whole phone so badly..

is it loading the album or scaning for album artS?

[Jeevan]

i wrote a thread about this problem earlier.-
No1 has any solution for this.
Im still suffering lags.

[lostsoul]

I think it's a HTC problem.
Because I've had this problem on the p3300, Nike, and Diamond!

[MasK]

I think it's a HTC problem.
Because I've had this problem on the p3300, Nike, and Diamond!

Never had this prob on the 3300 and Cruise.
It's just on the diamond.

HTC!! pls fix this up!!

[windmoon]

I'm in Hong Kong, and my Diamond also have this problem
I dial to HTC care, and they said this is the known issue
and said will fix it later

But a later past ... past ... past
At the 23/July I saw the new firmware, and think maybe can fix this problem
However, no help ....

And I dial to HTC care again, they play one music to me on the phone and said no lag = ="
I said the phone will randomly sound lag, but within 5~6 songs must have one lag or above

Then he said, he will notice to HTC and I still need wait wait wait

Diamond said this cell phone is a multimedia cell phone, so If the music have a problem, and they can't fix
I guess we must keep going to post it, and gather all the post to HTC and let's all the world know

I really love the diamond, but can't accept this bug

Thanks

[badaas]

I had this on my Polaris and Nike, now I just got a Elf and haven't noticed it at all. Maybe a Qualcomm issue :S

[ceevee369]

We simply have to admit that HTC is unable to produce error-free phones.
I can assure that this bug is re-occurent on all Diamond devices - regardless which ROM you use.
The only difference is timing. Some get the drop-sound after average 1 inute- others have it only occasionaly.

i first thought it was a conversion error, or soft, but 4 mediaplayers I used result in the same bug.
And it doesn't look like the new build solved it indeed.
Check HTC E-club for a fix - (in 6-9 months or so) - or hope that one of our XDA goeroes can find a fix.
Suggest to make this thread a sticky as i is ineed one of the most famous known bugs of the Diamond. (or integrate it with other related threads)

[jay_zhead]

I have the same problem and it is annoying me like crazy. I noticed the problem gets much worse when using the audio booster - with it I get lags every couple of minutes, when I turn it off - I get them only every few songs or so. It's still not acceptable, tho. Maybe there's a way to tweak the sound buffer for WM in the registry? Increasing the buffer can probably help this...

[MasK]

I'm using SwiftBL 4.5 ROM, and this proplem has been reduced significantly!
Previously, these pauses occur randomly, and may happen twice at a time and for longer duration at a time.
Now with the SwiftBL4.5 ROM, I get it exactly every 5mins, and a very very slight disruption. It's definitely an improvement.

The fact that it happens exactly every 5mins, prolly means theres some processes causing this to happen in the background.... hmmm

[sumitescp]

I think that the problem is TOUCH FLOW 3D. When the time changes it happens I have seen it happen twice like that but it can also be coincidence. What I saw was. When the time changes from 01.09 to 01.10 it has to change to things. the 0 to the 1 and the 9 to the 0. And I think that is the problem. Then i kept music playing and was looking at the phone constantly then next time it happened was 01.29 to 01.30 this time it had to change the 2 to the 3 and the 9 to the 0. But the main thing is that he did not brake during the 01.19 to 01.20 change. I AM CONFUSED. IS THIS THE PROBLEM OR NOT. Can any of the devs look at this? or can anyone one try plying music with TF3D disabled?

[Huey85]

Most of the time my music lags is when cell reception is going nuts.. like for instance if i'm on the train going through a tunnel, the cell reception will cut out and try to regain the reception.. i notice my music lag most when this happens.

[lostsoul]

I think that the problem is TOUCH FLOW 3D...

I have TF3D disabled, and still got the bug, so that's not it I think.

[jay_zhead]

Okay, I've been observing this lag problem closely and got some new observations. I'm using the latest official HTC rom (1.93.831.1).

When I use the internal TF3D music tab, the sound - as I've said before - lags occasionally and randomly, more with the audio booster on and less with it off.

When I use S2P2 - the sound lags ALWAYS AT THE SAME TIME, a few seconds before the end of a track. It lags this way at the end of every track, almost like clockwork. :confused:

When I use MortPlayer, the sound lags occasionally but more towards the beginning of a track, not every track - every few tracks.

Very, very weird behavior. I think it has something to do with poorly written sound drivers that are disrupted by background processes; the S2P2 behavior suggests that accessing the Internal Storage (to load up the next track) might cause it to lag. Or maybe it's some graphical process that is causing it... anyway, my bet is that the solution lies with an improved audio driver.

[ftrippie]

Like MasK's remark of yesterday, mine has improved as well after installing SwiftBL 4.5 ROM. I haven't exactly tested when mine starts to fail, but before I couldn't listen to anything for more than 10 seconds (including failing ringtones), but now I can listen to a complete song. Coincidence?

Cheers

[MasK]

Like MasK's remark of yesterday, mine has improved as well after installing SwiftBL 4.5 ROM. I haven't exactly tested when mine starts to fail, but before I couldn't listen to anything for more than 10 seconds (including failing ringtones), but now I can listen to a complete song. Coincidence?

Cheers

It could be due to the new OS built...
Maybe those experiencing this prob (I think almost all) can list down their ROM and OS builts here and also the severity of the problem for comparison :)

[qweac]

Anyone who don't have this problem here? If everybody got this damn lag I'm very suprised how little attention this problem is getting. this is the only real problem I have with my phone.

[jay_zhead]

Anyone got any experiences with SwiftBlade's new 5.0?.. Does it help the lag issue at all (compared to 4.5)? :confused:

[ftrippie]

I feel that, like with the Swift 4.5, it is getting close to being solved. I can listen to whole songs now. But I still have every now and then ringtones not playing or TOMTOM voice directions cutting out. But it is definitely better!

I haven't run an extensive test, so can't give you any statistics...

[keyz86]

I have interesting news to add to this thread, i have experianced this very problem, not as severe as some of the people here, for me it happens very little, but none the less, the lag is there.

However, i was on a plane last night and so had my phone switched to Airplane Mode, during most of the flight i listened to music on my Diamond and not once did i experiance ANY lag!

Very strange!

Anyone else noticed this?

[Yodajr]

Very strange!
Why strange ?
I think the lags are related to the "phone"
When I'm in a subway, no problem at all, the music play with 0 lag even if I stay 1H...
At the time I go out, bam ! lags...

[Nuri58]

Let's agree - it is not possible to get the bug free phone when you whant the latest features, and stop believing that anything Windows based one day is bug free. End of discussion. I don't mean that it shouldn't improve, but when we want all these extra features at lower costs every year we must accept a trade off.

I agree that the sound problem is beyond since the TD is compeeting with iPhone, but sound improvements are quite a step up compared to the older HTCs (now they need a decent loudspeaker). This is like the camera where HTC is still behind behind. I am anoyed, but I also listen to the old LPs and realise that the scratches are much worse, and yet I live with it.

[jay_zhead]

On the list of features of the new SwiftBL rom is says:

o HTC AudioManager 1.5.18171831.0 (NEW) (No more pausing bugs)

What are pausing bugs? Does he mean the lagging issue or the bug of the incoming call --> music resumes in mono bug that happens sometimes?.. Anyone test this out?

[qweac]

That sounds really interesting! :) I'm asking about it in the Swiftblade thread now.

[Nuri58]

On the list of features of the new SwiftBL rom is says:

o HTC AudioManager 1.5.18171831.0 (NEW) (No more pausing bugs)

What are pausing bugs? Does he mean the lagging issue or the bug of the incoming call --> music resumes in mono bug that happens sometimes?.. Anyone test this out? No. Every now and again the music pauses for a split second, which is anoying.

[kultus]

Let's agree - it is not possible to get the bug free phone when you whant the latest features, and stop believing that anything Windows based one day is bug free. End of discussion. I don't mean that it shouldn't improve, but when we want all these extra features at lower costs every year we must accept a trade off.

I agree that the sound problem is beyond since the TD is compeeting with iPhone, but sound improvements are quite a step up compared to the older HTCs (now they need a decent loudspeaker). This is like the camera where HTC is still behind behind. I am anoyed, but I also listen to the old LPs and realise that the scratches are much worse, and yet I live with it.

I disagree!!! Look at the fu**ing date its 2008 year and I wont excuse any of base funkcions that must be perfect like MP3, sms, phone using etc... I payed too much for a device which cant be used as MP3 player jesus christ even cellphones for 80$ know this funkcion without problems...so dont excuse WM or HTC anyway as I know MSM7201A has two processors for main funcions and for communications so no excuses for this behavior... one questions how many years are WM with us??? Answer it by yourself...

[qweac]

No. Every now and again the music pauses for a split second, which is anoying.

No? Isnt that the problem in this thread? Maybe I misunderstood you?

[Benpa]

I disagree!!! Look at the fu**ing date its 2008 year and I wont excuse any of base funkcions that must be perfect like MP3, sms, phone using etc... I payed too much for a device which cant be used as MP3 player jesus christ even cellphones for 80$ know this funkcion without problems...so dont excuse WM or HTC anyway as I know MSM7201A has two processors for main funcions and for communications so no excuses for this behavior... one questions how many years are WM with us??? Answer it by yourself...

Im with you on that, I mean great god! I had perfect mp3 sound with my oooooold Siemens SL45, that was one of the first phones with mp3 player.
Now... many many years after that, HTC struggle to make MP3 work? I dont buy it, there might be faulty drivers etc, but accepting it? HELL NO! this phone costs way too much to just accept that, and they advertise the phone as a multimedia phone? Make it work, and make it quick.
Base functions like working ringingtone and so on MUST work all the time, or else they can go back to the drawing board.

[Nuri58]

I disagree!!! Look at the fu**ing date its 2008 year and I wont excuse any of base funkcions that must be perfect like MP3, sms, phone using etc... I payed too much for a device which cant be used as MP3 player jesus christ even cellphones for 80$ know this funkcion without problems...so dont excuse WM or HTC anyway as I know MSM7201A has two processors for main funcions and for communications so no excuses for this behavior... one questions how many years are WM with us??? Answer it by yourself...
You have realised the bugs yourself, so why disagree? I agree that such basis functions should work. I am not sure it is a WM issue as I didn't had the problem on my previous WM phones, but rather a TD or TD/WM6.1 issue. I read that there is a new ROM out which seems to fix the problem.

[uaon99]

I disagree!!! Look at the fu**ing date its 2008 year and I wont excuse any of base funkcions that must be perfect like MP3, sms, phone using etc... I payed too much for a device which cant be used as MP3 player jesus christ even cellphones for 80$ know this funkcion without problems...so dont excuse WM or HTC anyway as I know MSM7201A has two processors for main funcions and for communications so no excuses for this behavior... one questions how many years are WM with us??? Answer it by yourself...

I agree with you, and I use an eten X800 before, I also use it as a mp3 player,
and it work GREAT!

[kultus]

You have realised the bugs yourself, so why disagree? I agree that such basis functions should work. I am not sure it is a WM issue as I didn't had the problem on my previous WM phones, but rather a TD or TD/WM6.1 issue. I read that there is a new ROM out which seems to fix the problem.

yes ofcourse I wrote about it in another thread but like someone wrote this issue havent so much attention that deserve it and no one from senior members didnt interest about it...and which ROM is it??? I like coocked ROMs because of free space and speed too, but if its official ROM that ll resolve this problem Im on it... the life is full of compromises:(

BTW with kaiser everything was O.K.

[jay_zhead]

That sounds really interesting! :) I'm asking about it in the Swiftblade thread now.

Damn. Just tested it out, it still skips once in a while.

[qweac]

Damn. Just tested it out, it still skips once in a while.


Damn indeed. Thanks though...

We need help people! :P

[ziggyred]

I notice no-one had posted on this thread in a week or so.. It doesn't look like there has been any progress, though a few cooked ROMs seem to reduce the problem.

I had actually found myself giving up, and accepting that a £400 media device couldn't play an mp3 without pausing every few minutes...

Then, this weekend, a friend asked whether I could play a track from my phone via the mixer at a disco and I had to admit that the Diamond wasn't really reliable enough and might suffer from lag. They were amazed that I was putting up with this. So they have knocked me out of my lethargy...

As I use my phone daily as an mp3player this, the last unresolved big problem, is still a major issue for me, and I'm sure, many others.

I'll log again with HTC but it might help if others put some pressure on them too if possible?

Thanks.

[jupppo]

Strange, but I am not having this problem at all. An I listen up to 6h a week music (mostly in the car with either BT or cable to the cars stereo)

I use the official GER 1.93.407.1 ROM and I use Windows Media Player.

The only difference may be that I am not using TF3D at all and I cleaned my autostart, except for the poutlook for pushmail.

[jay_zhead]

It depends on whether your cell is on or not. If you turn off the phone in the diamond it works perfect...

I'm close to selling my diamond and getting something else because of this ridiculous issue. I absolutely CANNOT BELIEVE that HTC did not fix this monster of a bug in the very first ROM update, it's just appalling. I've lost my trust in them. I'm going to log in a complaint (again), but they have done absolutely nothing to fix this in a few good months now, so I suppose they don't care about their customers. :mad:

[jupppo]

My cell is on. The only time it lags is when I cross country borders and change net providers. As I said: No issue at all.

I personally assume there is some software bugs, either in TF3D or another app.

[DilbertZG]

Well, I don't have such an issue on my Diamond.
Yesterday was the first time I really used my Diamond as MP3 player.... prepared a dinner for my girlfriend, put the MP3 files on Diamond, attach headset and listening while cooking... no lag. :) I'm happy with that. :)
Read a lot about lag here, and "waiting" for them yesterday... but, as I said, no lag. :)
Used Diamond's default player, 1.93 official WWE ROM, tweaked with schaps app...

I'm feeling lucky. :)

Greetings from Croatia.

[Nuri58]

I also think it's in the combination of SW and what's running. Maybe it's related to some process which locks the system for that split second. Has anyone facing the issue tried to play back just after hard reset reformating all memory? I just went through two hard resets on Sunday and Monday, but forgot to check, and I'm not up to yet a hard reset!

[thesniffer]

Experiencing the same issue on my Diamond with official 1.93 ITA ROM. I do think we must make pressure on HTC customer service to solicit a complete solution of this disappointing prob.
It is definitely not acceptable that such a device has issues like this considering its multimedial attitudes.
Plz lemme know if someone wanna go for a public complaint with HTC to force them to solve this.

[genesicgaogaiga]

I have interesting news to add to this thread, i have experianced this very problem, not as severe as some of the people here, for me it happens very little, but none the less, the lag is there.

However, i was on a plane last night and so had my phone switched to Airplane Mode, during most of the flight i listened to music on my Diamond and not once did i experiance ANY lag!

Very strange!

Anyone else noticed this?

Yes, I noted the same thing.
I switched to plane mode and use BT head sets.
No lag noted after 20+ musics.

Would this be due to interference with background signals?

[PetroOMG]

has anyone tried different formats instead of mp3's ? does sound lag on movies or any other media ?

[jay_zhead]

jupppo:
Well, you're lucky I suppose. It's not a software bug, mine still lags with TF3D turned off, and after a hard reset. I'm trying to find more common themes here. Tell me, are you on a 3G network or 2G network? Maybe that has something to do with it...

Nuri 58: Yes, as I've said, it still lags after a HR and with TF3D off.

PetroOMG: It has nothing to do with the format whatsoever. It's THE ENTIRE SOUND OUTPUT that lags, not just the music. It happens in everything: during games, during GPS navigation software sound instruction, everything. With any player. It's the sound driver that lags, not the music player - which could have been tied in to a specific format. Then it would have been easy: just switch players. But I've tried Mort's, I've tried PocketMusic, it's all the same. Lag, lag, lag, LAG!

I'll try to flash the new SwiftBL rom today, someone on that thread reported no more lags with it, but I'm not believing it until I hear it for myself...

[ftrippie]

Hi Guys,

Could it be that it only happens when you listen to music without the headset? I haven't tested for a long time, but if I listen to music or play a video without something connected (either headset or charger), it lags after a couple of seconds. If I listen via the headset it doesn't seem to lag at all...

Cheers.

[SuperToy_nc]

The music lags when I'm going out from an elevator.
I think it happens when the phone is searching for a cellular network.
But it doesn't happen when I manually turn on/off flight mode.
It also happens when listening on stereo BT headphone.
This problem also happens to P3300, but not worse as Diamond.
I'm using Dutty's ROM 1.7 full beta 2 with iPlay.

[ziggyred]

I've also started testing SwiftBL 6 ROM - will let people know how I get on.

As others have said there is no obvious cause... I also suspect the driver, though the behaviour is symptomatic of a cacheing or conflict/resource issue.

I'd be interested to see if the picture in an avi froze as well as the sound which might help diagnose if it is a resource/conflict issue rather than simply the sound driver.

To answer an earlier request for info, the sound definitely lags if simple headphones or BT are connected (or if not) and also immediately after a HR.

It may play a song or two before it starts skipping.

SwiftBlade states his ROM reduces this so I'll let you know but others who have tried it have reported that the lag still occurrs - as would be predictable if the cause were the sound driver or another system file.

[genesicgaogaiga]

Hi Guys,

Could it be that it only happens when you listen to music without the headset? I haven't tested for a long time, but if I listen to music or play a video without something connected (either headset or charger), it lags after a couple of seconds. If I listen via the headset it doesn't seem to lag at all...

Cheers.

I used head sets all along.
=>>lag stays there as long as I am on the ground.

[jupppo]

Well, I am mostly on a 3G network, but even when I was on Holiday with a simple GSM connection and wired headset (also the BT one) no issues.

The only other modifiction besides turned off TF3D I have is, that deleted Autoshortcut and HTCStartup from the autostart folder.

[qweac]

I have 3g disabled 24/7, but I still get the lag.

[jay_zhead]

OK, flashed SwiftBL rom version 6.0. Also, I flashed Radio version 1.00.25.05.

BIG improvement here. Really, for the first time since I've bought the device I can listen to music on it and enjoy it. The lags are very rare now, I listened to an entire album (40 minutes) and it lagged once. I'm gonna keep on bugging HTC about this until they come up with a proper solution; of course, as it is still not acceptable that it lags at all, but now - thanks to the work of a great guy who has nothing to do with HTC, naturally - the situation is much better.

[Nuri58]

has anyone tried different formats instead of mp3's ? does sound lag on movies or any other media ?Same with WMA

[kultus]

every 5 minutes exactly...finnaly found time to test this...

[SuperToy_nc]

yeah, every about 2 songs

[jay_zhead]

Ok, my bliss was short lived, as it turned out that using the 1.00.25.05 radio disabled any GPS functionality, so I had to revert back to 1.00.25.03, and now my skipping is back to ~5 minutes apart. I seriously dislike HTC right now...

[THUDUK]

I can't believe this music, sound lag problems hasn't been sorted out.

I use my Device whilst running, use RunGPS and have music in background and also when not running but the sounds/music skip and lag terribly.

This has to be the worst thing about my diamond.

My £2.99 MP3 player makes this device look crap

surely there must be a fix...please tell me they are not ignoring this problem.

[Monty Burns]

I wonder if its something to do with processor being spanked? For example, I get lag when accelerating/decelerating on my bike but not whilst cruising on the motorway. I also notice it when cornerning fast. The diference? The accelerometer would be going mad. I doubt that anything will be referencing the data from it but it would still be generating data. As mentioned though, this morning I had a gentle ride in to work down the motorway, at constant speed and had no lag at all.

Now, I would imagine the processor gets spanked again when changing cells/acquiring a signal. Again, this seems to be an issue for people that causes lag.


So, maybe its processor spiking causing this? Are there any apps out there that can record processor usage like event viewer/performance monitor on our pc's?


I'm using Diamond TLR, Windows Media player, WMA and MP3's and Touchflo ain't even installed.

[wired69]

I have done a lot of testing on this (except for trying different ROMS), I originally posted a different thread as I didn't find this one while searching (here (http://forum.xda-developers.com/showthread.php?t=417609)).

I experience the problem every 5 minutes EXACTLY, without fail. It is either a pause/gap of up to half a second or a skip/glitch.

Things I have tried to cure the problem (all tests performed after a soft reset):

- In PocketPlayer (my player of choice) I have tried virtually every permutation for the buffer and decoder priority settings
- I have stopped all non-essential services and killed almost all the processes I can
- I have disabled TouchFlo 3D with no Today plug-ins running
- Tested in ‘Airplane Mode’
- Ensured no application is set to get updates from the internet automatically such as Weather and RSS feeds
- Tested using Internal Speaker as well as headphones
- Tested using various formats (MP3/WMA) and various bitrates (128-320kbit/s)
- Tested using streaming radio (shoutcast)

No matter what I have tried, I always get the issue. Not heard a reply from HTC support since my request over a month ago. This really needs to be sorted because I would love not to have to rely on any other devices, the Diamond can (should) do it all. Especially as I have become addicted to listening to internet radio whilst driving!

I am going to try the SwiftBL ROM today or tomorrow if I get time and I'll post my findings.

[Monty Burns]

For those of you in the UK, if you really feel that this is ruining your phone you have very strong grounds to return it for a full refund (within 28 days of purchase) under the 1984 Consumer Act and the "Not fit for purpose" rule.

The phone is sold as a converged device that can be used as a multimedia player within its specs. This would without doubt include the ability to act as a portable MP3/WMA player. As it fails to do this to a satisfactory level you have every right and grounds to return it for a full refund.

[kultus]

Ill save your time...SwiftBl 6.0 or 5.6 does not work same same all the same lag, skip, glitch name it as you like... It remains to me problems when kaiser was introduced like multimedia device but without Ati drivers was useless in the case of watching unconverted videos so we waited for Touch diamond/pro...maybe we will wait for device which would plays MP3s without problems:D:D:D its funny but Im crying too nobody ever tells me about this problem before I bought it...so maybe somebody will do something like HTCclassaction.org and will bombard HTC with questions ... I hate HTC much more then ever before my second HTC device which cannot doing basic funcions which could devices YEARS BEFORE

[wired69]

Ill save your time...SwiftBl 6.0 or 5.6 does not work same same all the same lag, skip, glitch name it as you like...

Too late! Just installed SwiftBL 6.0 and have been testing it for just over an hour. Sadly, same problem... only slightly different!

With latest official ROM, I was getting the .5 second pause every 5 minutes 90% of the time. With SwiftBL 6.0 I am getting the following:

60% of time pop/glitch sound
30% of time <.5 second pause
10% of time barely noticable glitch

Still happens every 5 minutes, regular as clockwork :(

Lost all my apps, tweaks and settings for nothing. However, all my tests were with PocketPlayer, I have been using HTC's built-in player whislt typing this for the last 15 minutes or so and I haven't noticed any glitches yet. I can't stand this player though, I NEED to use PocketPlayer for my listening habbits, there is no alternative (for me).

[roycruse]

This is terrible - ive long been a pda phone user ever since the first O2 XDA was released - i recently left HTC and Pocket PC for a samsung i600 (which has been an amazing reliable phone in comparison) - and the diamond was about to tempt me back to HTC/Pocket PC (or win mobile pro as they call it these days) reading this thread sadens me as i now am back to square one finding a phone for me as its contract renewal in a couple of weeks... any suggestions on a phone that works :P

i need a qwerty keyboard either on screen or hardware for messaging and email - a decent web browser that will work with google mail and calendar - and a faultless media player.

[Nuri58]

This is terrible - ive long been a pda phone user ever since the first O2 XDA was released - i recently left HTC and Pocket PC for a samsung i600 (which has been an amazing reliable phone in comparison) - and the diamond was about to tempt me back to HTC/Pocket PC (or win mobile pro as they call it these days) reading this thread sadens me as i now am back to square one finding a phone for me as its contract renewal in a couple of weeks... any suggestions on a phone that works :P

i need a qwerty keyboard either on screen or hardware for messaging and email - a decent web browser that will work with google mail and calendar - and a faultless media player.Why not the latest Samsung?

[wired69]

reading this thread sadens me as i now am back to square one finding a phone for me as its contract renewal in a couple of weeks... any suggestions on a phone that works :P


Well, for me it was between the HTC Touch Diamond and the Samsung Omnia, I went for the HTC because it was smaller, has a built-in stylus and it was out over 6 weeks before the Omnia (not to mention it is cheaper). However, the Omnia has a much better camera, better battery life, comes in 8GB or 16GB versions and has a microSD slot. I wish I waited now but then again it is also running WinMo 6.1 so who know if it will suffer this dreaded problem or not.

[Nuri58]

Well, for me it was between the HTC Touch Diamond and the Samsung Omnia, I went for the HTC because it was smaller, has a built-in stylus and it was out over 6 weeks before the Omnia (not to mention it is cheaper). However, the Omnia has a much better camera, better battery life, comes in 8GB or 16GB versions and has a microSD slot. I wish I waited now but then again it is also running WinMo 6.1 so who know if it will suffer this dreaded problem or not.Now I just see reviews not exactly positive, amongst other saying the Omnia seem cheap quality. So maybe to soon to regret?

[kultus]

Ill wonder if the HTC touch Pro users have same problem with MP3 playing...if not maybe we could enjoy new ROMs based on Touch Pro ones...

[Monty Burns]

I was tempted by the Omnia (Very tempted) but alas, its odd screen resolution will cause significant app compatability problems. Samsung decided that they would go for a low res screen in order to save battery power .... instead, they have lost customers (me for one!). Also, as its such low res, try and find screenshots where the touch keyboard is on screen, there is almost no space left for the "apps".

[iliescu902]

to be hones i've gotten used to the problem. doesn't matter how many ROMs we try, i think in the end our last hopes rely on WinMob 7 and that's that ..

[kultus]

I was tempted by the Omnia (Very tempted) but alas, its odd screen resolution will cause significant app compatability problems. Samsung decided that they would go for a low res screen in order to save battery power .... instead, they have lost customers (me for one!). Also, as its such low res, try and find screenshots where the touch keyboard is on screen, there is almost no space left for the "apps".

absolutly OT!!!

[Yodajr]

Hu ?
This topic still alive ? :confused:
Here, panosha 1.0 (1.93.831/5.2.19965), radio .07/.08, after 2 week of use (3H of MP3 by day) : no lag at all, not even once !

[wired69]

Hu ?
This topic still alive ? :confused:
Here, panosha 1.0 (1.93.831/5.2.19965), radio .07/.08, after 2 week of use (3H of MP3 by day) : no lag at all, not even once !

It's still alive because it hasn't been fixed, at least for those of us posting!

Where did you get the 1.93.831 ROM from? I'm using 1.93.405.1 (SwiftBL 6.0) ROM. Also, which media players are you using (or tried)?

Cheers

[haven80]

I can Confirm that lag still here after testing all actual roms released .
Panosha 1.0 its really an old rom. now we are at 1.6
Where did you find 1.0????

[wired69]

I can Confirm that lag still here after testing all actual roms released.

Yeah, I just installed Panosha 1.6 and the problem is still there :mad:

It seems better than any other ROM I have tested so far, in fact there were one or two occasions where I didn't notice the glitch at all!

I'll stick with this ROM for now until something with a confirmed fix comes along.


UPDATE: No lag/glitch/pause/pop at all so far using Panosha 1.6 and the HTC TouchFlo player, it's a shame it sucks though! If I can get Pocket Player working nicely I will finally be happy with my Diamond!

[haven80]

i have Lag also with panosha....
Sometime sgo smooth.. sometimes it Lag....
:(

i have tried all the bestmp3 players around....

nothing...
still lag/gap present.

[Yodajr]

It's still alive because it hasn't been fixed, at least for those of us posting!
Yes, I understand, and that why I posted : I have no pb with a base rom wich online since july/august, with a "old" OS build, so I ask myself why the problem is still present with all these new rom and new WM OS builds (dutty's, panosha's, ...) !

UPDATE: No lag/glitch/pause/pop at all so far using Panosha 1.6 and the HTC TouchFlo player, it's a shame it sucks though! If I can get Pocket Player working nicely I will finally be happy with my Diamond!
Yes, sorry, I didn't told about that, I use the TF3D embed player, with a HTC remote control (http://www.ppcreviews.net/images/stories/Articles/HTC/diamond_remote1.jpg), perhaps it matter...

[THUDUK]

1.93.401.2WWE
07/10/08
1.20.Olinex

All I have done since new, unlocked sim, upgraded to official 1.93
and thats that...

Get terrible lag/skipping, better if I turn off phone.

PLEASE HTC SOMEONE, I LOVE THIS DEVICE, but I also love my music, this is a huge part of owning this thing...

[haven80]

So there's no solution yet??? :(

[qweac]

Maybe someone could sticky this thread? That way more people would notice the problem.

[thesniffer]

Hi all, back again to bring you my last news. Well after 5 days of tests i can definitely say that i solved the sound bug. I made two things only and i really don't know if they're related with sound restoring. I installed omnia drivers and now i use to convert my music files to .accplus format while before i converted them all to wma or mp3. I use easy cd-da extractor to convert my music files at the moment.
Anyway i made a complain to HTC technical support 7 days ago and i'm still waitin for a reply.
Hope this help and sure lemme know your experience ;)

[iliescu902]

that's too much to do. you'd say that for a 350-400 euro phone you can at least get a decent music experience

[Monty Burns]

... I installed omnia drivers and ...


thanks for that mate but can you please clarify what you mean by the statement above?

[THUDUK]

I can confirm that since I installed SwiftBlades V6.2 ROM, I tested last night whilst out for a run for an hour, using Run.GPS recording my run and listening to the standard 3dTF music at the same time. The sound didn't lag once or skip, GPS worked perfectly and well at last my Diamond is complete.

Its a very good ROM, and highly recommended.

[Monty Burns]

can you also tell us which radio you have please?

[THUDUK]

can you also tell us which radio you have please?

Radio 1.00.25.05

[Monty Burns]

thanks for that :)

[ede77]

@THUDUK
Thanx a lot!

Can somebody with SWIFTBL ROM confirm that?

I think, we should collect Info about ROMs where it works...

I have XDA2 Diamond with Original O2 ROM 1.37.207.3 german and i have this sound lag...

[wired69]

@THUDUK
Thanx a lot!

Can somebody with SWIFTBL ROM confirm that?

I think, we should collect Info about ROMs where it works...

I have XDA2 Diamond with Original O2 ROM 1.37.207.3 german and i have this sound lag...

I will be trying the latest SwiftBL ROM later today (time permitting). However, I am not confident that any ROM is going to help unless you are using the the HTC TouchFLO music player, those of us who need something better are still going to experience this issue. I'll let you all know how I get on.

You can add this to the list:

Panosha's Shine On ROM: 1.6 and 1.7 tested (with Radio 1.00.25.05)
HTC Music Player: Perfect - no issues to report
Any other Player: Same problem - skip/lag/pop/glitch every five minutes exactly

[wired69]

Tests so far:

All tests using Radio 1.00.25.05

Panosha's Shine On 1.7 ROM
HTC Music Player: Perfect - no issues to report
Any other Player: skip/lag/pop/glitch every five minutes exactly

SwiftBL V6.2 Full ROM
HTC Music Player: pop/glitch every five minutes
Any other Player: minor skip/pause every five minutes

So, it seems that SwiftBL 6.2 is better for other media players but worse for HTC's own! The glitches seem tolerable in Pocket Player with 6.2, I am not sure if this is just the ROM itself or the fact that it is a clean flash, like how any version of Windows runs great after a fresh install but becomes sluggish after a few days use and installing a few apps.

I think I'll stick with this ROM, at least for a couple of weeks!

[losdrivare]

People in the thread for Alphazeros TOR ROMs claim that V2.2 and V5 are free from mp3 lag. Something to check out for you! :)

[igorigor]

Hello,

I have the T-Mobile Compact IV with Original-Rom 1.137.111.3 GER. Also lags every 5 min with Touchflow 3D Player, Mediaplayer, Mortplayer and Pocket Tunes.

[ede77]

@wired69:
Thanx for testing!

@losdrivare:
>People in the thread for Alphazeros TOR ROMs claim that V2.2 and V5 are free from mp3 lag.

Thanx for Info! Link please! :o)

It looks like ROM/Radio ROM problem... Now is the Question: Which ROM is lag free?

[wired69]

People in the thread for Alphazeros TOR ROMs claim that V2.2 and V5 are free from mp3 lag. Something to check out for you! :)

It looks like the TOR ROM is based on the official 1.93.871.1 WWE ROM, whilst Panosha's ROM is based on 1.93.831.1. If the 'fix' is the same in the TOR ROM it is likely to be only for the HTC player :(

I might give this ROM a quick go as I haven't installed or restored anything since upgrading to SwiftBL's ROM earlier today.

Here we go again!


NOTE: Alphazero's TOR ROM available here: http://forum.xda-developers.com/showthread.php?t=422417

[Monty Burns]

Good luck Wired. Please keep us informed with your test results.

[wired69]

That was a waste of time! Here are my updated test results:

All tests using Radio 1.00.25.05

Panosha's Shine On 1.7 ROM
HTC Music Player: Perfect - no issues to report
Any other Player: skip/lag/pop/glitch every five minutes exactly

SwiftBL V6.2 Full ROM
HTC Music Player: pop/glitch every five minutes
Any other Player: minor skip/pause every five minutes

Alphazero's SpeedUP_TOR_ROM V5 Final
HTC Music Player: NOT TESTED
Any other Player: bad skip/lag/pop/glitch every five minutes

Whilst I'm sure Alphazero's ROM (like Panosha's) is great with HTC's music player, it was dreadful in Pocket Player and Windows Media Player. I need to flash back to SwiftBL 6.2 before I leave work so I can listen to music on the way home with just barely tolerable issues as opposed to annoying as hell issues!

I think I have had enough of for now, I phoned HTC support yesterday and they seem to be unaware of any such problem and asked me if I wanted to send the phone back for repair. To be honest, I very much doubt that will be of any use unless they have a new hardware revision of the Diamond.

[Monty Burns]

Hey Wired

not a waste of time mate, someone had to try it and thank you for doing that. I really appreciate it as i'm sure many others do! So from a lot of us, thanks! :)

[ede77]

Thank You, wired!
Great! If it works for HTC Player, it should be possible for another players too...

[WiZARD7]

SwiftBL 6.5 rom: "Fixed MP3 and music files pausing and skipping in AudioManager.."

has anyone tried with coreplayer?

[Monty Burns]

funny that ... i'm running swift 6.5 with 25.5 radio and I get skipping and occasionaly songs getting chopped off in the HTC player (is that audio manager?).

[jay_zhead]

SwiftBL 6.5 gets the occasional skip in audiomanager, but very far apart - about 15 minutes or so. Other players get the standard 5 minutes skip. This is not the first time someone claims they fixed it when they really haven't... :mad:

[jay_zhead]

...Also tested Panosha's new 1.8 Shine-On today. Apart from it changing the interface to have apple icons (yuck apple - changed it right back :p) it also has a MONSTER of a skipping issue with both audiomanager and other players, worse than I had with the original HTC rom... Quite disappointing this. I'm going back to SwiftBL 6.5 - so far it is the best, even tho not perfect, option. Skips every three or so songs...

[ede77]

So... now it's clear - it is possible to change something to get it better... But what and how? Registry values?

[DSF]

Ill wonder if the HTC touch Pro users have same problem with MP3 playing...if not maybe we could enjoy new ROMs based on Touch Pro ones...

Yeap, Touch Pro has also got the tss bug, besides many other issues (http://forum.xda-developers.com/showthread.php?t=426585).


I think I have had enough of for now, I phoned HTC support yesterday and they seem to be unaware of any such problem and asked me if I wanted to send the phone back for repair. To be honest, I very much doubt that will be of any use unless they have a new hardware revision of the Diamond.
I conclude that the messages sent via their site are sent in vain.. they actually don't read them?! :|. I've write them twice a long while ago and no answer at all. So, costumer support = 0.
HTC must be informed somehow that's a DIAMOND related bug not one-device related.. anyway if they will care. Time told us they DON'T. (see the past-qualcomm based PPCs related issues & http://www.htcclassaction.org/ )

I really don't understand why htc does not take action.. in final, they will lose costumer sympathy. Fortunately ASUS & Samsung are entering this market with really top notch devices. Xda-dev should support these devices too, not only htc ones.

I think we shall make a petition or a site or something.. And list all the issues of htc diamond and htc touch pro devices.
And if htc don't want to/can't resolve them, at least we will let know what is really htc (more exactly what htc has became) to the rest of the world, which are interested on one of these devices. I think this is fair, so people don't get frustrated that they don't get all that they've expected from such a priced device

[ede77]

>I think we shall make a petition or a site or something..
This is good Idea!

[ziggyred]

Sadly, after hours and hours of failed attempts to fix this, I gave up in the end. My beloved Diamond sits on the shelf collecting dust.

Please don't flame me or post sarky comments about how I should buy an iPhone etc. I'm not really moaning, just commenting on what a shame it was!

Basically I mostly loved my Diamond, it's very nearly the best such device there has ever been.

But as a media player it let me down, and I use my phone as my main music player, as I have, without any problems, with the last 5 WM PDAs I've owned.

Yes, I tried reading every post (I was a very early Diamond owner and followed many threads from way back to now). I've re-encoded my collection of mp3s and wmas, tried about a dozen ROMs, all with various settings (SwiftBL was best). Tried every player there is.

As with others, the wretched thing still stops/skips briefly every 5 minutes.

I contacted HTC 3 times and each time they said they'd never heard of the problem and that it was probably a setting but they would definitely log it.

Yeah right... so what happened to everyone else's and my previous calls?

Such a shame this wonderful device is let down by such lousy support over one issue. Between them the great people on this forum had solved everything else, all HTC needed to do was look at the audio problem...

Liked the phone so much I would have been prepared to wait, even for months, as long as I thought HTC cared and were working on it. Alas.. ;)

Gone back to my Orbit 2/Touch Cruise, which feels like a brick now, but plays my music wonderfully...

Maybe I'll drop back in a few months and be surprised... I'll keep a duster handy just in case...

[Nuri58]

HTC has anounced yet an update of the ROM before x-mas. Do we dare hope for a 2.xx version which fixes some of the never heard about problems such as GPS lag and music skip?

[Monty Burns]

I can only speculate that this is a problem with the hardware and thats why HTC are so reluctant to admit it exists - otherwise they would get flooded with warranty replacements.

[wired69]

I still believe there is hope for a fix, the fact that music can play flawlessly with the embedded music player on some ROMS means we may get this working for other media players too. I have recently tested a few other ROMS:

SwiftBL 6.5 (12MbPP) - avoid like the plague! Very long gaps (lag), pops and clicks.
SwiftBL 7.0 (16MbPP) - works just as well, if not better than SwiftBL 6.2. Especially streaming audio which has negligible glitches. Best ROM so far for me.

Only tested the above ROMS with Pocket Player.

[jay_zhead]

I can only speculate that this is a problem with the hardware and thats why HTC are so reluctant to admit it exists - otherwise they would get flooded with warranty replacements.

I doubt it's a hardware issue. If it was, it wouldn't have been so erratic. The problem changes dramatically from ROM to ROM and can range from hopeless to almost nonexistent depending on the ROM and Radio Version and the combination of the above mentioned SOFTWARE elements. I still believe that it's a driver issue: they've just written a poor audio driver that gets "distracted" by some background activity on the phone. Their lack of support for this issue is indeed maddening, I think another class-action website is in order... maybe then they'll fix it.

Anyway, an update of my personal situation: Updated to SwiftBlade 7.0 12MB pagepool and combined it with radio 25.06. It is for now the best combination I've ever come across: in the manila player, I get virtually no lags: they're very occasional; yesterday I only experienced one skip during the entire day (not that I was listening to music non-stop, but I did go through a couple of albums). Very nice work, Swift! I didn't test how it works with other players yet, will do so in the upcoming days.

[Monty Burns]

of course it could be a hardware problem. The very fact its erratic proves nothing - apart from making it a pain in the backside to replicate.

By hardware, I don't mean a loose usb connector. I mean something wrong with one of the chips inside or one thats poorly designed.

[Nuri58]

I can only speculate that this is a problem with the hardware and thats why HTC are so reluctant to admit it exists - otherwise they would get flooded with warranty replacements.Appart from I tend to agree on a SW issue I don't think any waranty would apply - it's not sold as a music phone and as with most conplicated technology you will need to accept bugs to a certain extend i guess.

[Monty Burns]

Actually, yes it is sold as a music phone, why else would it ship with stereo headphones? Why would TF3D have a music player? As yet, no combination of rom or player works perfectly despite what some might claim - this is always countered by another person.

This is precisley the attitude that UK consumers have and is why they get and accept substandard products when they don't need to. We do not need to "accept bugs" that affect one of the fundamental roles of the phone.

This phone is "Not fit for purpose" under the Sales Of Goods Act (http://www.bbc.co.uk/consumer/guides_to/law_goods.shtml) and as such, we have EVERY right to return it for a full refund (used or not!) within 14(?) days. Sadly, as I purchased mine "second hand" from Ebay I don't have such luxury ... even though it was a brand new phone.

And as an x-assembly language programmer, someone who is used to hitting the hardware at the lowest level and with 15+ years in IT i can assure you there is no way you can rule out a hardware issue. There are many chips that ship with floors/design issues. Anyone remember the Pentium floating point issue?

I'm not saying it is, i'm just saying you cannot rule it out. Until you can step through the code and watch the code as the issue occurs, we cannot say 100% if its software or hardware.

I can honestly see the Yanks raising yet another class action suit against HTC as they tend to get off there backsides and act on issues like this. Maybe thats one of the reasons they get cheaper and better goods? And all I can say is "well done".

IF its a hardware issue then we could easily send back under warranty .... and how much would that cost HTC?! Are people here seriously telling me HTC don't know about this bug and can't recreate it? I claim BULL on HTC's part on that and they are lieing. Its easily replicated and i'm 100% sure they have done so. I'm 100% sure some HTC employees would of been using this phone and had exactly the same issue. I'm 100% sure HTC's QA and testing department have had this issue.

To be fair though, even IF it was a hardware issue, it does not actually mean it DOES need to go back, many hardware issues can be worked around in software however, not all can.

I swore I would never buy another HTC phone, then I did, this phone..... this time I mean it, NEVER AGAIN.

Hurry up Asus, where's the Glaxy!

[Nuri58]

Actually, yes it is sold as a music phone, why else would it ship with stereo headphones? Why would TF3D have a music player? As yet, no combination of rom or player works perfectly despite what some might claim - this is always countered by another person.

This is precisley the attitude that UK consumers have and is why they get and accept substandard products when they don't need to. We do not need to "accept bugs" that affect one of the fundamental roles of the phone.

This phone is "Not fit for purpose" under the Sales Of Goods Act (http://www.bbc.co.uk/consumer/guides_to/law_goods.shtml) and as such, we have EVERY right to return it for a full refund (used or not!) within 14(?) days. Sadly, as I purchased mine "second hand" from Ebay I don't have such luxury ... even though it was a brand new phone.

And as an x-assembly language programmer, someone who is used to hitting the hardware at the lowest level and with 15+ years in IT i can assure you there is no way you can rule out a hardware issue. There are many chips that ship with floors/design issues. Anyone remember the Pentium floating point issue?

I'm not saying it is, i'm just saying you cannot rule it out. Until you can step through the code and watch the code as the issue occurs, we cannot say 100% if its software or hardware.

I can honestly see the Yanks raising yet another class action suit against HTC as they tend to get off there backsides and act on issues like this. Maybe thats one of the reasons they get cheaper and better goods? And all I can say is "well done".

IF its a hardware issue then we could easily send back under warranty .... and how much would that cost HTC?! Are people here seriously telling me HTC don't know about this bug and can't recreate it? I claim BULL on HTC's part on that and they are lieing. Its easily replicated and i'm 100% sure they have done so. I'm 100% sure some HTC employees would of been using this phone and had exactly the same issue. I'm 100% sure HTC's QA and testing department have had this issue.

To be fair though, even IF it was a hardware issue, it does not actually mean it DOES need to go back, many hardware issues can be worked around in software however, not all can.

I swore I would never buy another HTC phone, then I did, this phone..... this time I mean it, NEVER AGAIN.

Hurry up Asus, where's the Glaxy!Let's agree you can return anything bought over the Internet within the 14 days if not satisfied. But the TD it sold as a smartphone which has a capability of playing music and nowhere giving the idea this is its main feature - that's your wish. As far as I recall you couldn't return the Pentium PCs nor many of the other PCs with various HW/SW issues, because they all have some sort of bugs. Even the dead pixels on flat screens does not qualify execpt when you have bought the class A+ where they guaranty no dead pixels within the first 2 years.
PS I am not saying I am thrilled about it either, but since I mainly use it on flights, in flight mode, the issue seems less bad. The GPS lag on the other hand drives me crazy.

[Monty Burns]

... But the TD it sold as a smartphone which has a capability of playing music and nowhere giving the idea this is its main feature - that's your wish..

Actually, yes it is sold as a music phone, why else would it ship with stereo headphones? Why would TF3D have a music player?


It doesn't have to be a main feature. It only has to be a feature. This is no diferent to an Iphone and would you accept an Iphone that could not play music properly? Please enlighten me as to what the stereo headphones are for, i'd really like to know if its not for music.

Please feel free to accept substandard goods, I however, will continue to return poor equipment where I have the right.

Did you know you only have to pay what you think a meal is worth in a restaurant not what its marked up as? I bet not! Kids (me waaay back then) got taught the Sales Of Goods Act in school, sadly its not taught any more .... which is why rubbish like this happens. Had I of got this phone from a shop and discovered this issue it would of gone straight back..... my bad for using a foreign ebay supplier i guess:rolleyes:

Tbh, i really dont care anymore. This phone played up again today lagging horribly right in front of someone who was tempted to buy one and I was showing him. Maybe the best timing ever? Saved him a few quid! For me, this is going in the bin as soon as the Asus Galaxy is released. It was so bad, I went airside at work today (Terminal 5) and almost spent £600 on the new N96 that was released today.

HTC..... never f*&king again... :mad:

Thanks XDA-Dev forum, your all trying to make the best of crap phones. Good luck to all and enjoy your hobby! Im outa here......


edit: BE VERY WAREY of flight mode for WinMob. I turned my G900 to flight mode on a flight, got to the destination and found an SMS waiting ON THE PHONE from the new operator ... it was still in flight mode!!!!!

[Nuri58]

It doesn't have to be a main feature. It only has to be a feature. This is no diferent to an Iphone and would you accept an Iphone that could not play music properly? Please enlighten me as to what the stereo headphones are for, i'd really like to know if its not for music.

Please feel free to accept substandard goods, I however, will continue to return poor equipment where I have the right.

Did you know you only have to pay what you think a meal is worth in a restaurant not what its marked up as? I bet not! Kids (me waaay back then) got taught the Sales Of Goods Act in school, sadly its not taught any more .... which is why rubbish like this happens. Had I of got this phone from a shop and discovered this issue it would of gone straight back..... my bad for using a foreign ebay supplier i guess:rolleyes:

Tbh, i really dont care anymore. This phone played up again today lagging horribly right in front of someone who was tempted to buy one and I was showing him. Maybe the best timing ever? Saved him a few quid! For me, this is going in the bin as soon as the Asus Galaxy is released. It was so bad, I went airside at work today (Terminal 5) and almost spent £600 on the new N96 that was released today.


HTC..... never f*&king again... :mad:

Thanks XDA-Dev forum, your all trying to make the best of crap phones. Good luck to all and enjoy your hobby! Im outa here......


edit: BE VERY WAREY of flight mode for WinMob. I turned my G900 to flight mode on a flight, got to the destination and found an SMS waiting ON THE PHONE from the new operator ... it was still in flight mode!!!!!
iPhone has made it an iPod with phone feature, that's quite a difference - HTC has never been that to date. And for the TD Headset it's sub standard when it comes to music playing - far from Hi-Fi so a perfect match to the lag. I bought another headset along with the phone and only tested the original recently (and was I right?).

I haven't experienced receiving anything in flight mode (and I do fly quite often). Anyway, that's of little concern as the major issue is overloading the ground network below 3,000 m altitude and various legislation depending on where you fly vis-a-vis where the aircraft is registered.

Mind you i did not say I accept sub-standard goods and if I wanted a high quality music player or a good camera for that matter I wouldn't go for a phone in the first place at least surely not HTC (why haven't you complained about the camera as it's relatively poor as well - my guess because your major concernis not photo making)? I could also complain about the poor antenna with no reception whilst most phones out there stil will pick-up a signal.

A piece of advise never buy a Media Center for music/video/TV replacement if you're not willing to accept quite some bugs and crashing in the middle of your favorite show, not to mention that it does not support all subtitle standards, so in certain countries you lag subtitles, despite being advertised replacement of all your HiFi boxes. This is not so different from a multi purpose phone replacing camera, mp3 player, gps etc.

That you don't want HTC again is not my concern, but I understand you if what's your priority is something not really working - I would take the same attitude.

[Monty Burns]

actually, i have built a media center that blu-ray and HD disks in excellent quality on a 46" 1080p LCD. Bitch to setup but once I did, no issues what-so-ever. If you need advise with bugs, check out this forum. (www.avforums.com)

I think we are going to have to agree to disagree on this but, I will continue to urge people in the UK who are covered by the Sales Of Goods Act and the Distance Selling rules to return this phone if the music issue is big to them, they have every right. Not sure about rules where you are but here, in the UK, the consumer is very well protected.

[jay_zhead]

Please stay on topic people. Let's not turn this into another Diamond vs. iPhone debate. Plenty of those around, go and vent there.

Someone said HTC is releasing a new ROM; this is good news and I'm gonna wait and see what it has to offer. If the Touch HD podcast found on youtube is anything to go by, they might have cracked it. If features pretty much the same hardware as the diamond, but TF3D is very responsive and quick compared to our devices... and that's with a lot more pixels to compute, so presumably the diamond with that software version should be even quicker. If the new ROM they'll release for the diamond will bring it up to that level of responsiveness and fix the music lag - I'll stick with it. If not... I'll ditch the Diamond and get something different.

But this looks like is has a lot of potential.
http://www.youtube.com/watch?v=Aiw5PsQ50Uc

[Monty Burns]

please try and read properly rather than skim, then you would see our posts are nothing of the sort and are very much ON topic.

[Nuri58]

actually, i have built a media center that blu-ray and HD disks in excellent quality on a 46" 1080p LCD. Bitch to setup but once I did, no issues what-so-ever. If you need advise with bugs, check out this forum. (www.avforums.com)

I think we are going to have to agree to disagree on this but, I will continue to urge people in the UK who are covered by the Sales Of Goods Act and the Distance Selling rules to return this phone if the music issue is big to them, they have every right. Not sure about rules where you are but here, in the UK, the consumer is very well protected.My media centre also works - but then again several min. from switching on to get a picture is a bit beyond my patience and the ever for no reason blocking of TV signals meaning I have to reset stations and then sort the program list every then and again. And the never correct tv guide. Well this discussion belongs in another thread.

We do agree to the extend that one should return things not living up to expectations within the allowed 14 days - I do too:). The legal stuff we do not control and to get money back beyond the 14 days is quite hopeless as advanced technology never is bug free, so if it works to the expectation level of who ever deciedes this concequently you cannot complain:confused:. Actually I got a full return for a 2 years old media centre due to tuner/subtitle problems and also my 2 years Mio A701 after 3 repairs over 6 months where the supplier agreed it had been too long:).

PS. I still don't get how you got to believe that HTC would really deliver a music phone, although better today than before, which also goes for the camera. Well maybe you can try out the THD when out November and let us know:D

[ede77]

Sorry, but Diamond HD is not interesting for me! I like my Diamond! Please - ON TOPIC!!!

I think too, if it is possible to change this issue with another ROM, then it is not hardware Problem! But what is different (for Sound issue) for Example by SwiftBL 6.5 and SwiftBL 7.0?

[Monty Burns]

Sorry, but Diamond HD is not interesting for me! I like my Diamond! Please - ON TOPIC!!!

I think too, if it is possible to change this issue with another ROM, then it is not hardware Problem! But what is different (for Sound issue) for Example by SwiftBL 6.5 and SwiftBL 7.0?

so its not possible to work around a hardware problem with software? really? Try looking up the old Pentium processor floating point issue.

And btw, if someone has "change this issue with another ROM", do you mean they have fixed it???? If so, do share your secret!

[ede77]

Ok, but it's possible to change it! Then, maybe, it is possible to fix it!? I think we should work in this way - HOW it is possible and what is different - there is solution!

[Nuri58]

Sorry, but Diamond HD is not interesting for me! I like my Diamond! Please - ON TOPIC!!!

I think too, if it is possible to change this issue with another ROM, then it is not hardware Problem! But what is different (for Sound issue) for Example by SwiftBL 6.5 and SwiftBL 7.0?OK - I just hoped you could be the guinea pig on the THD:) Often work around HD issues often is done by tweaks to the SW. The differnt cooked ROMs seem not to eliminate the issue, but hopefully HTC will fix it in their up-coming update.

[wired69]

There is a lot of talk of fixed MP3 lag on the new Wild Berry ROM by AlphaZero and Swtos: http://forum.xda-developers.com/showthread.php?t=429682

But to be honest, I really can't be arsed at the moment to test another ROM as I went through a period of flashing a new ROM almost daily . With the exception of the MP3 playback issue, I am very happy with my current ROM and all the tweaks and apps I have applied.

I think I have done my part for the cause so.... if anyone is willing to give this new ROM a try and report back with your findings, I am sure we will all be grateful :D

If you are willing to take the plunge, could you please ensure that you test MP3 playback with at least one other MP3 player (Windows Media, Pocket Player, TCPMP or Core) as well as the TouchFlo MP3 Player?

Cheers

[Monty Burns]

Hey Wired

you have indeed! Efforts appreciated, thank you!!! :)

I would volunteer but, as I'm about 3 days from dumping my Diamond in the bottom of a box of old or useless (guess which category this is in?) tech bits box, I won't bother either.

I would add though that the current swiftblade v7 I am using is actually pretty good. I have only used TF3D's player and it no longer chops random songs off and the pause/lag only occurs for a fraction of a second - almost useable!

[wired69]

Hey Wired

you have indeed! Efforts appreciated, thank you!!! :)

I would volunteer but, as I'm about 3 days from dumping my Diamond in the bottom of a box of old or useless (guess which category this is in?) tech bits box, I won't bother either.

I would add though that the current swiftblade v7 I am using is actually pretty good. I have only used TF3D's player and it no longer chops random songs off and the pause/lag only occurs for a fraction of a second - almost useable!

Well I'm sure you wouldn't mind testing Wild Berry before dumping your phone then ;)

I am also currently using SwiftBlade v7 and it is the best ROM I have used so far. For MP3 playback, there is still lag but not as much as other ROMS and for everything it is great.

[Nuri58]

Hey Wired

you have indeed! Efforts appreciated, thank you!!! :)

I would volunteer but, as I'm about 3 days from dumping my Diamond in the bottom of a box of old or useless (guess which category this is in?) tech bits box, I won't bother either.

I would add though that the current swiftblade v7 I am using is actually pretty good. I have only used TF3D's player and it no longer chops random songs off and the pause/lag only occurs for a fraction of a second - almost useable!
It's fun. It seems with time it's improving. My experience is that after the first three songs the issue is alomost not there. And that's on the HTC 1.93 ROM. Hoever I have just hard reset my phone for other reasons and reloaded an old back-up so I have not testet it since. I wonder what's going on since it seems changing over time without I do anything but use the phone. Something makes me think it's due to the processor's 100% loaded. Anyone in the know of a program to monitor the processor load like the one in Windows?

[wired69]

It's fun. It seems with time it's improving. My experience is that after the first three songs the issue is alomost not there. And that's on the HTC 1.93 ROM. Hoever I have just hard reset my phone for other reasons and reloaded an old back-up so I have not testet it since. I wonder what's going on since it seems changing over time without I do anything but use the phone. Something makes me think it's due to the processor's 100% loaded. Anyone in the know of a program to monitor the processor load like the one in Windows?

It is not CPU load, I use Pocket Player and have monitored CPU usage, even if I am playing high bitrate MP3s or even FLAC files it rarely goes above 1% CPU.

There must be something very low-level such as a driver problem causing this issue, either that or crap hardware!

[Nuri58]

It is not CPU load, I use Pocket Player and have monitored CPU usage, even if I am playing high bitrate MP3s or even FLAC files it rarely goes above 1% CPU.

There must be something very low-level such as a driver problem causing this issue, either that or crap hardware!
It could be something else taking up resources - what about page memory or the like? I guess we shall never get the answer. What sw are you using for monitoring the CPU usage?

[wired69]

It could be something else taking up resources - what about page memory or the like? I guess we shall never get the answer. What sw are you using for monitoring the CPU usage?

I was using dotfred task manager, available on these boards. As you can see from one of my earlier posts, I disabled everything I could (TouchFlo, Radios, Services, Processes and Notifications) and it still lagged.

I might try a couple of new ROMS tomorrow as I found the issue to be quite bad on the way home today.

[Nuri58]

I was using dotfred task manager, available on these boards. As you can see from one of my earlier posts, I disabled everything I could (TouchFlo, Radios, Services, Processes and Notifications) and it still lagged.

I might try a couple of new ROMS tomorrow as I found the issue to be quite bad on the way home today.
Thanks - tried it for a while noting that AudioManager varies between .23 - 7%, but did not encounter a lag yet. Shall try again later.

[Monty Burns]

....

There must be something very low-level such as a driver problem causing this issue, either that or crap hardware!


Which is EXACTLY what I have been suggesting from the very start and why, if its crap hardware, HTC would be VERY reluctant to admit its a problem - imagine the warranty department being swamped!

[Nuri58]

Which is EXACTLY what I have been suggesting from the very start and why, if its crap hardware, HTC would be VERY reluctant to admit its a problem - imagine the warranty department being swamped!As it is not sold as a music player they would not have a major problem but the complaints, trust me. And is it HW problem a workaround would be found in that case just like with the first Pentium PCs. But one thing is to suggest crap HW another to actually confirm it. We can agree it anoying and hope the HTC November ROM will fik it along with the GPS lag and another few issues reported.

[Monty Burns]

As it is not sold as a music player they would not have a major problem but the complaints, trust me. ....

quite frankly, no. First, are you from the UK? Second, were you taught the Sales of Goods act? If you can answer yes to both of these then I will be happy to have a discussion with you on this subject, otherwise I'm fed up with foreigners trying to tell a UK citizen there rights on purchases in the UK which ARE covered by the Sales of Goods Act which, I was taught extensivley in school.

Simply put. It has a function that does not work. If your DVD player had a built in sound equalizer BUT the EQ did not work, would you keep it? Its not its primary function but it IS a function that does not work. Would you keep the phone if you could not browse the web or it kept getting disconnected? I have had and will continue to return equipment that does not work as specified.


And all I have ever said, having an extensive assembler background, is that it COULD be a hardware issue. Not a single one of anyone on these forums has been able to conclusivley rule this out.... not a single person.


From the HTC Website:

Your contacts, favourite music, videos and photos are no longer an uninspired line of text.

and ...

4GB of internal storage to preserve more photos, music, files and exchanged data than ever before.

taken from the HTC OFFICIAL PRESS RELEASE:

press release (http://www.msmobilenews.com/windows-mobile/news/htc-touch-diamond-official-press-release.html)


TouchFLO 3D provides animated access to people, messaging, email, photos, music, weather and more.


It may have poor sound quality but, thats the sacrafice you pay for "convergence" and compact size. If you want proper sound quality, get a portable dedicated MP3 player like a creative, archos or Ipod, not a converged device.

If anyone thinks this isn't a "music phone", then please, tell me what Mars is like!?


edit: I personaly think HTC would be highly insulted by anyone claiming its not a "music phone" after the time and effort they put it to ensure it does play music.

[Monty Burns]

In fact, let me help anyone who may not know the UK sales of goods act with a few points:

Source (http://www.berr.gov.uk/whatwedo/consumers/fact-sheets/page38311.html)


Key Facts:

• Wherever goods are bought they must "conform to contract". This means they must be as described, fit for purpose and of satisfactory quality (i.e. not inherently faulty at the time of sale). (plainly, it is)

• Goods are of satisfactory quality if they reach the standard that a reasonable person would regard as satisfactory, taking into account the price and any description. (see my post above with quotes direct from HTC AND the fact that this is an EXPENSIVE phone compared to others that advertise music abilities)

• Aspects of quality include fitness for purpose, freedom from minor defects, appearance and finish, durability and safety. (YES, even MINOR defects when compared to the products description)



think that should just about clear it up.


and just in case it didn't here is the act (http://www.opsi.gov.uk/acts/acts1994/Ukpga_19940035_en_1.htm)


1) In section 14 of the [1979 c. 54.] Sale of Goods Act 1979 (implied terms about quality or fitness) for subsection (2) there is substituted— “(2) Where the seller sells goods in the course of a business, there is an implied term that the goods supplied under the contract are of satisfactory quality.

(2A) For the purposes of this Act, goods are of satisfactory quality if they meet the standard that a reasonable person would regard as satisfactory, taking account of any description of the goods, the price (if relevant) and all the other relevant circumstances.

(2B) For the purposes of this Act, the quality of goods includes their state and condition and the following (among others) are in appropriate cases aspects of the quality of goods—

(a) fitness for all the purposes for which goods of the kind in question are commonly supplied,
(b) appearance and finish,
(c) freedom from minor defects,
(d) safety, and
(e) durability.

[nunoleite46]

OMG, i have the same problem here Original ROM 1.93 EN
Any solutions?:(

[Nuri58]

In fact, let me help anyone who may not know the UK sales of goods act with a few points:
.. see org. post
think that should just about clear it up.
Good idea to post the act. The challenge is "satisfactory quality". Of course if someone proved a HW problem that HTC admitted and that it is supposed to be a full fledged music player etc. etc. it would be another matter. If things could be employed that easy (almost) all mobile phones would be subject for refund after up to two years because of their camera quality, which is well below what you'd expect from a full fledged camera. The thing is you don't as it's just a mobile phone. And HTC never was known for high sound quality, although improving. What annoys me more than the music lag (which does annoy me but not enough to change phone) is the FM radio which is quite useless due to the noice it adds to the music as move around. Not to mention using it as a speaker phone. I also don't think that either qualify for legal suits (and also doesn't make me change phone for now). Anyway you use your right within the first 14 days to return the device for a full refund. In the end of the day you'll have to find a better alternative and omit HTC if you want high sound quality.

PS - look at how many of these cases have been tried and rejected. Dead pixels in flat panels, hundreds of computer issues even the known Pentium flaw did not qualify, and so on. If it is as easy hard reset the TD and turn it in for repair - after three attempts to rectify you can get your money back (asuming they will not succeed.) And even if you bought it used warranty still apply (although you may have to take the seller to court).

[Monty Burns]

Nuri, your joking, right?

Your obviously on the wind up now. Learn the diference between quality and functioning. The cameras FUNCTION satisfactorily for a CONVERGED device i.e. they take pictures with the specified megapixels image. The music function does not work - it chops up songs. Would you accept pictures with a big black line through them or pictures that stopped halfway down???? No, you would return the phone.

I only use mine as a player on my motorbike which, being a 1000cc v-twin with race pipes makes a hell of a lot of noise, I don't want sound quality as I wouldn't be able to hear it anyway, i just want UNINTERRUPTED songs very loud (it does the loud part fine).

And yes, a couple of years ago i vowed never ever to buy another HTC phone (or branded) as they were SH*& manufacturing quality.... well I came back to them for this phone and look what happened.....

Please, read the previous posts again and READ them again and again and then try to UNDERSTAND them.

And finaly, dont say "look at how many of these cases have been tried and rejected. Dead pixels in flat panels, hundreds of computer issues even the known Pentium flaw did not qualify, and so on" as your wrong. The Intel chips could and were taken back (by some). It was rare though as it was the heart of a PC and therefore many people didn't bother or didn't know how to. I could unravel the rest of your argument but, I don't see any point. Complete waste of time.


Until you tell me your an English person (which I strongly suspect your not) and have studied the Sales Of Goods Act (which almost no schools taught unless your my age) and that you can understand the diference between FUNCTIONING and "Satisfactory quality" (For a CONVERGED device) then this conversation is over.


Nunoleite, No. No solution. If you live in the UK you CAN take your phone back to the retailer under the Sales Of Goods act for a full refund.

[Monty Burns]

....And even if you bought it used warranty still apply (although you may have to take the seller to court).

That really shows your lack of understanding of the consumer law in the UK.

[nunoleite46]

sorry my device is 1.93 EN... i perfer wait for new official ROM.

thanks

[Monty Burns]

sorry my device is 1.93 EN... i perfer wait for new official ROM.

thanks

we are currently on .93 you think there will ever be a fix?

[Nuri58]

Nuri, your joking, right?

Your obviously on the wind up now. Learn the diference between quality and functioning. The cameras FUNCTION satisfactorily for a CONVERGED device i.e. they take pictures with the specified megapixels image. The music function does not work - it chops up songs. Would you accept pictures with a big black line through them or pictures that stopped halfway down???? No, you would return the phone.

I only use mine as a player on my motorbike which, being a 1000cc v-twin with race pipes makes a hell of a lot of noise, I don't want sound quality as I wouldn't be able to hear it anyway, i just want UNINTERRUPTED songs very loud (it does the loud part fine).

And yes, a couple of years ago i vowed never ever to buy another HTC phone (or branded) as they were SH*& manufacturing quality.... well I came back to them for this phone and look what happened.....

Please, read the previous posts again and READ them again and again and then try to UNDERSTAND them.

And finaly, dont say "look at how many of these cases have been tried and rejected. Dead pixels in flat panels, hundreds of computer issues even the known Pentium flaw did not qualify, and so on" as your wrong. The Intel chips could and were taken back (by some). It was rare though as it was the heart of a PC and therefore many people didn't bother or didn't know how to. I could unravel the rest of your argument but, I don't see any point. Complete waste of time.


Until you tell me your an English person (which I strongly suspect your not) and have studied the Sales Of Goods Act (which almost no schools taught unless your my age) and that you can understand the diference between FUNCTIONING and "Satisfactory quality" (For a CONVERGED device) then this conversation is over.


Nunoleite, No. No solution. If you live in the UK you CAN take your phone back to the retailer under the Sales Of Goods act for a full refund.

Partly joking. My old Olympus is just 2 MP but pictures are by far SUPERIOR to the TD having 3 MP and unless you remove the back cover pictures are even blurred, not to mention that in any light condition but perfect you got problems - maybe you're not as critical towards pictures?

Post just a few examples that what you say indeed has pulled through in general - taken back by some is different by forced to take back.

Maybe I am not native citizen but still working in this area and therefore I dare say it's not all that easy as you believe, even though I tend to agree it's should be interpreting the act word by word!

Anyway, nothing here changes reality. Let's see when HTC is reimbursing us due to this error. I just tend to live in the real world and do not want to spend hours not to say days and weeks on getting mig rights through. I think we can agree to that and to exercise our rights under the act.:) And with that let's have a nice weekend and spend the resources on moving forward as you say.

[jay_zhead]

There is a lot of talk of fixed MP3 lag on the new Wild Berry ROM by AlphaZero and Swtos: http://forum.xda-developers.com/showthread.php?t=429682


Some guy called "Dexter" posted that on their thread:
"I'm sorry to say I have really bad mp3 playback instead...i'm browsing right with diamond,listening music,and I have many "jumps" in playback..i'm more interested in gps,i'll try tomorrow,but since I still have mp3 lag I guess gps won't be different than before too."

A lot of talk seems to be just that. I'm not flashing it. Swift's 7.0 is working well for me right now, including - finally! - GPS with no lag, so I suppose I'll re-flash when I have POSITIVE PROOF that the issue was fixed on a certain ROM. For some reason I have a feeling that if will happen it will be when HTC release their promised new ROM in december... And then I'll just wait for Swift to make it lighter :D

[Zodler]

I’m also very disappointed. :mad: Expecting music playback with no pops and lags is nothing earth shattering. It’s the least it should be able to do. This is my third HTC device and I always had problems with music on their devices. I will not buy HTC again.

Is there any ROMs that solve this music playback 100%? I'm using this official ROM:
RUU_Diamond_HTC_FRA_1.93.406.1_Radio_Signed_Diamon d_52.29.25.12_1.00.25.05_Ship.exe

What are good alternatives to HTC phones? I want keyboard-less and windows mobile so that I can install pocket player to have gapless music playback. Samsung, Asus.....?

[Monty Burns]

I gota say, i'm really impressed with my new Omnia. It plays music great and actually has a useable FM radio - first time in my experience that a WM phone has! :D

One word of warning though, it suffers from a "Black screen of death" issue although after speaking to Samsung, this should be cured within two weeks with a firmware upgrade that you can do at home.

And for the nub who said I couldn't return my phone, guess what Im now doing .... Amazing what happens when you quote those magic words "Sales of Goods" act ;)

[losdrivare]

What are good alternatives to HTC phones? I want keyboard-less and windows mobile so that I can install pocket player to have gapless music playback. Samsung, Asus.....?

Samsung Omnia is a given candidate.

However, if music is a priority then you might want to check out the upcoming Nokia 5800 Xpressmusic. Same weight as Diamond and same features, but bigger screen with wider aspect, 3.5 mm jack and a dedicated hifi music chip. However, it runs symbian - not win mobile.

[suiller]

I've never suffered lag troubles... I use to hear some music for at least 30/40 minutes (without interrumptions) every morning while I prepare to go out for work.

yep I sing also in the shower :cool:

I've always used light roms, with a bit of tweaks (too much goes things worst)

right now I'm on swift7.5 lite (with little tweaks) and no problems at all

bye,
davide

ps: I was for Samsung me too... but I bought a diamond above all for its desing & small dimension, the Omnia seemed too big for my tastes

[Monty Burns]

can you please tell everyone your phone radio level?

[iRiKi]

if i use touchflo audio manager, i get no skipping at all.. even when running tomtom7 and opera at the same time!

as soon as i use media player the musc lags, breaks, clips, pops, everything bad happens.. im using stock 1.93 HTC TMN-customers-ROM (stock radio .05) and it really is strange :D

[Zodler]

However, if music is a priority then you might want to check out the upcoming Nokia 5800 Xpressmusic. Same weight as Diamond and same features, but bigger screen with wider aspect, 3.5 mm jack and a dedicated hifi music chip. However, it runs symbian - not win mobile.

I am impressed with Nokia’s music playback, however gapless music playback is a must for me. Does it have gapless playback?

[Nuri58]

if i use touchflo audio manager, i get no skipping at all.. even when running tomtom7 and opera at the same time!

as soon as i use media player the musc lags, breaks, clips, pops, everything bad happens.. im using stock 1.93 HTC TMN-customers-ROM (stock radio .05) and it really is strange :DActually, used the TFLO3D and iGO8 over my FM transmitter yesterday on a 1 hour drive also without noting any lag/skip. But this may be because I did not pay the same attention to the music while driving as when using the device with my in-ear headset?

[jay_zhead]

It also depends alot on the files being played. I noticed lately (I'm running Swift's 7.0 12mb PP) that there is no skips with Manila player when playing 128kbps CBR MP3's, a little skipping (~15 minutes apart) when playing anything between 192-256 CBR or 192 VBR, and skips more (~8 minutes apart) when playing high quality VBR files (256-320kbps). With other players the lag is more constant and does not depend on file type that much.

Also I've tried Mort's latest build with different playback buffer settings, and found that at times I could get good results (better than any other non-manilla player I've tried) but that thing sucks the battery out of my diamond quicker than I can get to an electric outlet :p

[Nuri58]

It also depends alot on the files being played. I noticed lately (I'm running Swift's 7.0 12mb PP) that there is no skips with Manila player when playing 128kbps CBR MP3's, a little skipping (~15 minutes apart) when playing anything between 192-256 CBR or 192 VBR, and skips more (~8 minutes apart) when playing high quality VBR files (256-320kbps). With other players the lag is more constant and does not depend on file type that much.

Also I've tried Mort's latest build with different playback buffer settings, and found that at times I could get good results (better than any other non-manilla player I've tried) but that thing sucks the battery out of my diamond quicker than I can get to an electric outlet :pGreat thinking! Of course the compression plys a role. I am on 192 VBR, both with MP3 and WMA files (the latter i gave up now). Still you'd expect the TD to play all types w/o any lag/skip:rolleyes:

[skyhacker]

if i use touchflo audio manager, i get no skipping at all.. even when running tomtom7 and opera at the same time!

as soon as i use media player the musc lags, breaks, clips, pops, everything bad happens.. im using stock 1.93 HTC TMN-customers-ROM (stock radio .05) and it really is strange :D

I'm using the exact same rom and radio, with no lags at all, I tried playing music for 30 mins, no lag, then I tried to open ndrive and there I got a big pause and resumed but using only the HTC music manager no lag,

[Nuri58]

I'm using the exact same rom and radio, with no lags at all, I tried playing music for 30 mins, no lag, then I tried to open ndrive and there I got a big pause and resumed but using only the HTC music manager no lag,Look at post 158. What is your music bitrate?

[Zodler]

I installed SwiftBL WWE Diamond v7.5 Lite (12Mb Pagepool) ROM. The problem still exists in Pocket Player but in Windows Media Player it seems it's better now. I have to do more tests.

[Nuri58]

I installed SwiftBL WWE Diamond v7.5 Lite (12Mb Pagepool) ROM. The problem still exists in Pocket Player but in Windows Media Player it seems it's better now. I have to do more tests.
Please add the bit rate you use so we can see what we may expect.

[Zodler]

I have ogg and mp3 at 256.

[ilos]

bad thread sorry...

[SuperToy_nc]

I've tried moving \Windows\StartUp\HTCStartup.lnk to another folder, and then soft-reset.
The sound lag problem still exists.
It also stop CPU processing, coz I saw iPlay's visualization stop moving too.

PS. Sorry about my English.

[Zodler]

After more tests, the problem occurs with both Windows Media Player and Pocket Player at the same time on the same 256 MP3 file. Around 4:20 minutes I hear a pop on both players.
I was considering to get the HTC touch HD but now I’m going to stay away from it.

[chribruu]

I've also experienced small glitches in music playback in all media players i've tried including touchFLO. I'm going to try out some really compressed FLAC-files later to see if it gets even worse. The CPU should handle it (and especially mp3's on low bitrates) without glitching, so it would've been nice to find out what's causing this.

[SuperToy_nc]

It also happens when playing WAV file (PCM 44kHz 8bit Mono 352kbps) or WMV file (video:256kbps audio:96kbps 44kHz Stereo).
Seems like something wrong with the CPU or DSP (sound card) chip.

[ede77]

... or driver..?

[Zodler]

Ok this is serious issue since their device can’t play simple music correctly. I haven’t read all this thread. Have any of you contacted HTC about this? We should all write to them.

[morote]

I wrote to them 3 weeks ago. Haven't got any answer yet...

[Hippo_DK]

Have written them several times. Got one reply - "try to soft reset your device before playing music" - fantastic :mad:

[Zodler]

And does it work?

[wired69]

And does it work?

Of course it won't work! It is just a typical statement from any Tech Support person who doesn't know what the problem is, like 'have you tried rebooting?' being the most common!

The only way we can get HTC to notice is if everyone on this board phones them up. Their support phone numbers are available here:
http://www.htc.com/uk/CA_Hotline.aspx

I have phoned them already and they didn't acknowledge a problem with the current firmware, but if they suddenly get 100+ phone calls they can't ingore that this is a real issue.

[kultus]

ofcourse they know about problem but they are ignorants as always that is support of the biggest WM devices manufacturer...maybe we will have lucky and they ll release ROM with music fix and new TF3D ofcourse some weeks after touch HD will be in stores...

maybe some pressure like htcclassaction.org will help...I had Kaiser and graphics was sluggish but MP3 lag on diamond MAAAN there is really something...:mad:

[Zodler]

I just wrote them this:
Hello, This has been reported by other people also. I have the HTC Diamond and it cannot play music correctly. No matter using what software, when listening to MP3, the player makes a parasite, pop, a little lag, every 4-5 minutes and it’s annoying. People have reported that you say do a soft reset but that does not help. I’m very disappointed that it cannot play a simple music correctly. I was considering getting the upcoming HTC Touch HD, but I will not if it plays music like the Diamond. I will consider other companies and will advice my friends also.

[jay_zhead]

I have phoned them already and they didn't acknowledge a problem with the current firmware, but if they suddenly get 100+ phone calls they can't ingore that this is a real issue.

Of course they can ignore it. That's what they've been doing for the past months. Ignoring, acting like there's nothing wrong. I'm sure they already got 1000+ phonecalls, not a hundred. Only I myself called them about this five times... Nothing will improve on this until there is definite pressure on them, like with a class action suit or a popular website turning people off from their devices. Then, maybe, they'll get off their asses and do something about it.

[Skeptisk]

Hi, I contacted Htc Sweden hotline and asked them about the issue. The response i got, from what I'm guessing is a 18 y/o kid, is that they have never heard about the problem and is must be a problem with that phone itself. When I explained to the little retard that it has nothing to do with the individual phone he recommended me to do a hard reset. And that he had never ever before heard about a similar problem.

Why can't they just say "hey, we know about this problem, and we don't give a fck." or "Yea, its a problem but we are looking into it." Why pretend as if its the first time they ever heard about it? :confused:

////

[Nuri58]

Hi, I contacted Htc Sweden hotline and asked them about the issue. The response i got, from what I'm guessing is a 18 y/o kid, is that they have never heard about the problem and is must be a problem with that phone itself. When I explained to the little retard that it has nothing to do with the individual phone he recommended me to do a hard reset. And that he had never ever before heard about a similar problem.

Why can't they just say "hey, we know about this problem, and we don't give a fck." or "Yea, its a problem but we are looking into it." Why pretend as if its the first time they ever heard about it? :confused:

////The reason is obvious. Admitting an error is bad policy when money is involved.

[Zodler]

The reason is obvious. Admitting an error is bad policy when money is involved.
Also not admitting an error is a bad idea if you want returning customers and business. Money is involved and they are not getting mine again.

[Nuri58]

Also not admitting an error is a bad idea if you want returning customers and business. Money is involved and they are not getting mine again.Still cheaper than have to replace 1000 of units. And it goes for every company.

[Zodler]

I just received a reply from them about this issue:

Good day,

Thank you for contacting HTC support.

I would first recommend performing a soft reset, to sort the problem.

- Turn phone off
- Take battery out
- Remove Sim Card
- Clean gold contacts on sim card (this will clear any static)
- Replace sim card then battery
- Turn phone back on

Warning! Performing a hard reset on your device, will reset back to factory default settings.
Please ensure any additional installed programs and/or user data have been backed up before a hard reset is performed.

To reset the Touch Diamond.

The keys to press are volume down, and the centre of the action wheel.
The reset is coloured red, and in the stylus slot, you may need to remove both the back cover and the stylus.

[Sousa2005]

I just received a reply from them about this issue:


lololol.

Great anwser!!!!!!!!!!!!

[tango110]

Did hard reset the phone and formattet den nand flash

seems to work for me :D

[Zodler]

Really? Tell us what you did exactly and I will try it.

[Eminos]

Did someone actually try to format the Internal Memory ? Tried different file formats? NTFS instead of FAT32 ? Allocation unit sizes ? .. I'm backing up right now to try to format the internal memory to see if that solves our music lagging problem...

/E

[wired69]

Did someone actually try to format the Internal Memory ? Tried different file formats? NTFS instead of FAT32 ? Allocation unit sizes ? .. I'm backing up right now to try to format the internal memory to see if that solves our music lagging problem...

/E

Flash storage does not support NTFS and formatting is NOT going to help with this problem anyway.

For any adventurous hackers out there, I attempted using the Raphael (Touch Pro) sound drivers which I found in the ROM board but couldn't get them working. If anyone else wants to give it a go I found them here:
http://forum.xda-developers.com/showthread.php?t=435988

[morote]

For any adventurous hackers out there, I attempted using the Raphael (Touch Pro) sound drivers which I found in the ROM board but couldn't get them working. If anyone else wants to give it a go I found them here:
http://forum.xda-developers.com/showthread.php?t=435988


Don't bother. Raphael has the same bug...

[igorigor]

Hello guys,

i have formated the Internal Memory of my MDA Compact IV with no effect. Also Lags every 5 Minutes.

[Zodler]

Wow! Also Pro? Isn't the Pro supposed to be pro?! Have the Pro owners also contacted HTC about this? They should be more mad! :mad:

[Skeptisk]

Maybe this bug will be resovled after the next ROM update I heard something about? If there will be one that is. I wonder whats included in this "update".

[aliaslYn]

Hi all, frist sorry for my bad english. but anyway ...

i had the same problem as you all. always this damned lags ... i experimentet with different ROMS, mp3 codecs, bitrats, etc. finally no result.

ok then i just start roll over the whole problem from the beginning. my thinking was, ist like a normal usb mp3 player. so just connect the handy in storage mode und fill it up with mp3s.
one day i was just to lazy to switch from activsync mode to storage mode. so i copied my mp3 in activsync mode. the copying windows plobs up ... but stop it says "Copying and Converting" !!!! AND IT WORKS. no lags, nothing !!!

Her the format informations from the original mp3:
Payload size: 5367170 Byte
Header found at: 4513 Byte
encoder dalliance: 576,
Zero-Padding: 1968
runtime: 237 sek
MPEG-1 Level 3
181 Kbit (VBR), 9106 Frames
44100Hz Joint Stereo


and her the format informations from the converted mp3:
Payload size: 5367170 Byte
Header found at: 15721 Byte
encoder dalliance: 576,
Zero-Padding: 1968
runtime: 237 sek
MPEG-1 Level 3
181 Kbit (VBR), 9106 Frames
44100Hz Joint Stereo

so he just changes the headerposition!!!!

for you all: Just copy the mp3 in aktiv sync mode on the handy, they will automaticly converted and everything is fine !!! the bitrate, codec of your mp3 is not from importance!!!!

Enjoy

PS: Is using AZTOR ROM V7, tested also bElite_Premium_0.99d_0407_by_bepe, works fine

[kultus]

I dont know if Im understanding it well but Im always copying MP3s in AS/WMDC mode and no convert/copy dialog found on Vista so no solution for me...still lag is present...

[hamid reza]

Sorry but i dont have this problem
i can listen to music for 2 hour without any problem!

[Raphaelo08]

Hey,
maybe we should make some tests.
I also have the lagging sound problem. Maybe 1 lag in 5 minutes.
hamid reza, would it be possible to share some sound files which play without any problems on your phone? Maybe we try it with some free music from the web.
This soundtrack is completely free:
http://orange.blender.org/media-gallery

So we could test something like that:
- Download the files and copy them to your storage card and to the internal memory.
- Disable all connectivites (GSM, Bluetooth, WLAN, GPS).
- Close all running apps.
- Play the album in a defined player (maybe the built-in WMP and maybe a free player like the Mort Player)
- Start listening track 1 and stop after maybe 15 minutes.
- Report lags, the time when they occurd (e.g. on minute 6:15)
- Write down your firmware version, the type of your storage card and the version of the used player.

Maybe this will bring us some more information.
Is anybody interested in testing this? I would also do it.

Thanks so far,
Raphaelo08

[morzseya]

Hi!

This works for someone else?
(I have Vista)

.... !!!! AND IT WORKS. no lags, nothing !!! ....

[aliaslYn]

Ok i made the Test Raphaelo08 said.

Players: Touchflow standart player, windows media player
Album total RunTime 8:44min -> 0 lags
My Handy data:
Rom: 1.94.000.0 GER - A.Z.T.O.R. V7 GER
Radio: 1.00.25.05
Model: THC Touch Diamond P3700
ActivSync version: 4.5.0 Build 5096
Platform: Windows XP SP2 32bit

if you need more informations ... just ask

[knave]

I think the choice of songs are not appropriate in this test.
firstly, the songs are each too short.
secondly, the songs has too many flunctuations (or silence) to allow the skips to be more audible (if any)

[Raphaelo08]

Hey aliaslYn,
thanks.
But knave is right. The album doesn't fit very well to this test. So I've looked around and found this album:
http://www.jamendo.com/de/album/2225

The songs are quite long and consistent. I'm doing the test at the moment. I record the output of my HTC audio cable with an audio recorder. Later I will have a look at the recorded files.

Raphaelo08

[aliaslYn]

mhh i think you can give me 1000 mp3s more for testing. the result will allways the same with my handy ...

but okey is will test it!

result: just listen to the first 2 songs, 15:50min PlayTime -> 0 lags

it must be something software specific ... im using also Hard SPL ... but i think this isnt from important.

[Nuri58]

Funny enough - it seems my lag has stopped being a problem, without I can explain why (maybe my ears have just gotten so used to it?). I could buy the explanation with the file conversion posted a bit up, if it wasn't because I originally had all my files synchroniosed via windows media player and had the lag.

[SuperToy_nc]

I can confirm it lags on every 5 minutes.
And it happens to the sound system while playing MP3, WMA, and MIDI!!!
I don't have M4A to test. But I'll try FLAC soon.

[hamid reza]

Hi
This is my musics link that i uploaded in sharedzilla
this musics are persian and dont have copyright
http://sharedzilla.com/en/get?id=247489

[tisiang]

Hi, all, I am facing this problem also, my ROM version is 1.93.871.1 WWE.
Following is the reply from HTC Customer Service Singapore regarding this problem:

Thank you for contacting HTC International. I'm very sorry to inform you that until now there is no solution for this problem. The hot fix is still in the progress of testing by Our tech-department. Please kindly give us more time to solve this problem. And again we are sorry for the unhappiness and thank you for your consideration. Thank you for your continuous support of our products and services. Should you require further assistance, please do not hesitate to contact us again. We look forward to be of service to you again.

[ede77]

The hot fix is still in the progress of testing by Our tech-department.
Maybe with RC 2.0...

[Zodler]

Good. The first time I hear they acknowledge this.
If they say they can’t resolve this issue it shows how sloppy their work has become.

[niikoo]

I use a norwegian 1.93 rom, and i don't have any lag at all! :)

[jay_zhead]

I use a norwegian 1.93 rom, and i don't have any lag at all! :)

Once again, I must point out that with the TF3D player the lag is there when playing VBR files or higher bitrate files. Maybe your files are CBR 128kbps - so you will get no lag. For me though that kind of quality is not acceptable, plus I would like the ability to use other players besides the manila music tab.

It's great to hear that HTC have finally acknowledged this bug, and even better to hear that they are working on a solution. Up until now they've just been acting as if nothing is wrong... I'm eagerly anticipating the next official rom or an official hotfix.

[Nuri58]

Once again, I must point out that with the TF3D player the lag is there when playing VBR files or higher bitrate files. Maybe your files are CBR 128kbps - so you will get no lag. For me though that kind of quality is not acceptable, plus I would like the ability to use other players besides the manila music tab.

It's great to hear that HTC have finally acknowledged this bug, and even better to hear that they are working on a solution. Up until now they've just been acting as if nothing is wrong... I'm eagerly anticipating the next official rom or an official hotfix.
I am using 196 VBR and my lag disappeared a month ago. At least I haven't noticed it for more than a month. So I think it is possible that a dll from some other program I have installed has "fixed" the player. At least I have not changged music files since I reencoding everything in MP3 some month ago.

[CoreyMck]

Following is the reply from HTC Customer Service Singapore regarding this problem:

The hot fix is still in the progress of testing by Our tech-department.

Interesting. I used their horrible online support system and received the response that they knew nothing about this problem and to see if there was a ROM upgrade available. You would think their tech support would already know I was running the latest ROM. Good to hear they are working on it!

[tisiang]

I am using 196 VBR and my lag disappeared a month ago. At least I haven't noticed it for more than a month. So I think it is possible that a dll from some other program I have installed has "fixed" the player. At least I have not changged music files since I reencoding everything in MP3 some month ago.



Amazing......

[teapa]

The issue here is caused by the audio booster, it takes the player off "stereo" mode.

Try this solution; 1. Soft reset your device again.

2. Go to Music and play any MP3 file.

3. Open the Audio booster and turn it off.

4. Save the settings with the Audio booster off.

5. Now just disconnect the headset then stick it back in.

*That should get the sound back to stereo.
still hawe somme popup in sound i use
CorePlayer.v1.2.5.Build.4506
ROm version 1.37.401.3 wwe
radio 1.0025.03
i think the problem its Audio booster i am not profesionist but i love my diamond

[Kalip]

Hello.

Any news on this issue ? I have a Touch Pro and have the same problem, regardless which player i use.

[morote]

My TPro is also affected. Last time I wrote them I didn't get an answer. I tried again yesterday. We all should write them about it. Hundrets of feedbacks should make them think how to keep customers happy.

[jay_zhead]

The issue here is caused by the audio booster, it takes the player off "stereo" mode.

Try this solution; 1. Soft reset your device again.

2. Go to Music and play any MP3 file.

3. Open the Audio booster and turn it off.

4. Save the settings with the Audio booster off.

5. Now just disconnect the headset then stick it back in.

*That should get the sound back to stereo.
still hawe somme popup in sound i use
CorePlayer.v1.2.5.Build.4506
ROm version 1.37.401.3 wwe
radio 1.0025.03
i think the problem its Audio booster i am not profesionist but i love my diamond

That is a completely different problem, one to which a fix has long been available, and is not related to this thread.

[morote]

No answer from HTC so far. Switched back to my "old" Omnia. HTC never again.

[Nuri58]

No answer from HTC so far. Switched back to my "old" Omnia. HTC never again.Is this fair given HTC does not support iGO and iGO does not support TD (as it requires sd card to work?), that's unless you have the special edition coming with iGO licence.

[peron]

Anybody using the new 2.00 image? Is the lag gone for good?

[ko0l]

Anybody using the new 2.00 image? Is the lag gone for good?

nah still there

anyways does anyone know if the touch pro or touch hd have this lag?

[fenikso]

The same with new HTC Jade. Now I am really pissed off! I thought that playing MP3s is solved problem for some 10 years or so.

[fasty]

I just popped in from the Blackstone forum...

Touch HD users are starting to see apparently the same problem too, and we're not happy bunnies.

- Steve

[iRiKi]

that confirms my worst fears:

the problem lies on the whole chip architecture, prolly in the way it handles multi-tasking :rolleyes:

[fasty]

that confirms my worst fears:

the problem lies on the whole chip architecture, prolly in the way it handles multi-tasking :rolleyes:

I must admit, it's starting to look that way. Either that, or some very low-level system code, interrupt handling, DMA or whatever.

[Zodler]

Touch HD users are starting to see apparently the same problem too, and we're not happy bunnies.

Thank God I didn't buy it. I wanted to get a Touch HD but said to myself no more HTC.

[fasty]

Oh and my boss today described precisely the same issue with his Xperia X1.

As I have mentioned elsewhere, if you experience this problem, please be sure to report it to HTC, as unless we pressure them in numbers I don't think we stand any chance of getting a fix. Thanks.

[Nuri58]

Oh and my boss today described precisely the same issue with his Xperia X1.

As I have mentioned elsewhere, if you experience this problem, please be sure to report it to HTC, as unless we pressure them in numbers I don't think we stand any chance of getting a fix. Thanks.Surely they are aware of the problem so no, but surely they do not fear loosing costumers if not this is reported masively so yes, I agree we should bombard them (although my lag has not shown for a few months now still playing the same tunes as always. Any similar reports from non HTC phone using the same processor, Asus Galaxy or the like?

[Lord_BlackAdder]

I have been using the stock ROM for a long time and there was this lag that is quite annoying. I have yesterday flashed to the CT's ver 6 HD ROM and have been listening closely my music collection and the lag is no longer there. Am I dreaming? I suggest people go and try this ROM and see if this problem is gone on your phone.

[catohcat]

Im using touch Pro. I had this problem before. But after using RoMeOS Rom I no longer experience the brakes in music playing.

[jay_zhead]

I have been using the stock ROM for a long time and there was this lag that is quite annoying. I have yesterday flashed to the CT's ver 6 HD ROM and have been listening closely my music collection and the lag is no longer there. Am I dreaming? I suggest people go and try this ROM and see if this problem is gone on your phone.

I've been using XBOXMOD 1.0 HD rom for the last few days, the problem had been noticibly reduced. Can anyone confirm that on CT's rom it is really gone? I'll switch if that's the case...

Also, a question for Lord_BlackAdder: What radio version are you using? What version of CT's ROM, full, lite, what size pagepool?

[ede77]

It will be interesting for me too!

[Lord_BlackAdder]

Also, a question for Lord_BlackAdder: What radio version are you using? What version of CT's ROM, full, lite, what size pagepool?

My radio is 1.00.25.06
Rom was CT 6 Lite before. Now is CT6.1 Lite.
Pagepool: No idea. Probably 16 MB.

[jay_zhead]

Installed CT's 6.1 Full 12mb PP, listened intently for about 40 minutes of files that are high-bitrate, thus should trigger the bug quite often. It was skip free for about 15 minutes, then there was a tiny skip, then skip free again for a long while... And I'm talking about files that even on the very good SwiftBlade ROM would induce skipping every 8 minutes or so. Very well done rom, it's possible to listen to music now without getting mad.

I'll post more findings later on, after I've had a few days of walking around with it. So far it seems like this is better than anything else I've ever tried, but I think it's still not 100% solved.

[morzseya]

I'm listened intently for about 30 minustes of file that are 192 kbps and 2 hours. The music is lagged about every 6 minutes. :S

Rom: CT's 6.1 HD Full version
Hard-SPL: Olinex 1.40 Unsigned
Radio: 1.00.25.05


Somebody tested this rom? [ROM][ITA][27.12.08]DIB Diamond V1.27 HD - FULL - Neon - Sprint - Classic !!!
http://forum.xda-developers.com/showthread.php?t=423418
The creator says: - MP3 Playback without Lags

[jay_zhead]

Somebody tested this rom? [ROM][ITA][27.12.08]DIB Diamond V1.27 HD - FULL - Neon - Sprint - Classic !!!
http://forum.xda-developers.com/showthread.php?t=423418
The creator says: - MP3 Playback without Lags

I've also noticed that. If there was an English version of it I'd test it, but as it is only Italian I cannot.

[fenikso]

Hi. I own HTC Jade and I had the same problem. I found the way around it which works for me.
I get lag in every MP3 player but not in Windows Media Player. Even playing 320bps MP3s.

I also found that WMP uses about 3% of CPU when for example CorePlayer uses 25%. :-/

[thx1200]

I must admit, it's starting to look that way. Either that, or some very low-level system code, interrupt handling, DMA or whatever.

I agree. I had this problem with my Mogul (aka 6800 aka Titan) and was very disappointed to see it again with my Touch Pro. The fact that it spans many devices points to a driver, firmware, or hardware problem that all the devices have in common.

I'm going to write HTC now since I don't see a solution yet. The alternate ROMs with the TF3D player not having the issue gives me hope that a workaround may be possible by doing some tweak in code. Anybody around here enough of a hacker to debug the compiled binaries of the TF player between older and newer ROMs to see what has changed?

I know that Conduits is very receptive to "working around" HTC as PocketPlayer was the first 3rd party commercial player to truly support AVRCP on the Diamond/Pro. Maybe it's just a matter of adjusting process or thread priority... PocketPlayer allows you to adjust the thread priority of the audio file decoder, but no other aspect of the audio engine.

[looby]

My diamond is the same. What is the Diamond doing or accessing every 5 or 6 minutes? :confused:

[Lord_BlackAdder]

for those that still have the music lag, I would suggest you give CT's ROM a try. I had similar lag before with the stock ROM when playing WMA songs. I have since then flashed to CT Lite ROM and the lag was gone.

My suggestion is to flash the CT6.3 Lite ROM. Then test before you add any additional programs.

[jay_zhead]

Somebody tested this rom? [ROM][ITA][27.12.08]DIB Diamond V1.27 HD - FULL - Neon - Sprint - Classic !!!
http://forum.xda-developers.com/showthread.php?t=423418
The creator says: - MP3 Playback without Lags

Well, he released an english version. I've tested it now. It's about the same as CT's, minor lags here and there. Nothing groundbraking.

It's seriously annoying when people say they've solved it when they really haven't... :mad:

[ziggyred]

Hi Folks,

I would suggest that because the exact problem still occurrs on the long awaited new ROM that HTC are about to release that it must, sadly, be a hardware based issue...

Otherwise they would surely have been able to address it, even though we know they won't admit the problem exists and never actually log any of the support calls we make to them.

If they are aware that this is a HW design fault that can't be patched then it will explain why they ignore our calls for help. They simply CAN'T fix it so will do everything to pretend that it's not an issue.

Anyone can test this by simply contacting HTC support and I guarantee they will tell you that they've never heard of the problem and advise to simply to do a reset to fix it.

But WE know that we have logged many many calls about this...

I was going to upgrade to the HD but as that model seems to have the same issue I will wait until (hopefully) another manufacturer comes up with one that looks just as good.

Shame really...

[looby]

As a matter of interest I once had a similar issue suddenly occur on the Vox/E650. I eventually found that it was due to a program I had installed that was "stressing" WMP, after removing the program it stopped completely. Is there such a program pre-installed across the HTC range? It drives you mad as you start listening for the click instead of being able to enjoy the music. aaargh:mad:

[thx1200]

Okay, after reading through this long thread, I've seen a couple people claim to have found ROM revisions where the HTC player does not lag (although other players do lag).

PLEASE PM me if you have a working HTC player ROM (but other players still lag). I'm corresponding with Conduits (author of Pocket Player) and they are very willing to look into seeing if whatever the non-lagging HTC player is doing can be discovered and added into future versions of Pocket Player.

[thx1200]

I went into Advanced Config and disabled ALL power management features (SD, MMC, NAND, SIM, AsyncMAC, PPTP, and L2TP). I then listened to music for 15 minutes in PocketPlayer (not HTC player). NO LAG. This may be coincidence, but I used to get the lag every five minutes very reliably.

Can anybody else confirm this finding?

I will test more extensively to see if this is reliable and, if it is, which power management feature is the culprit. I think I can rule out PPTP and L2TP since those are VPN technologies. ;-)

Please, somebody else try this and let me know if you have any success. Even if it's just a reduction (and not elimination) of the lag, that would be progress!

I'm using a Sprint Touch Pro with stock ROM.

[wired69]

I went into Advanced Config and disabled ALL power management features (SD, MMC, NAND, SIM, AsyncMAC, PPTP, and L2TP). I then listened to music for 15 minutes in PocketPlayer (not HTC player). NO LAG. This may be coincidence, but I used to get the lag every five minutes very reliably.

Can anybody else confirm this finding?

I will test more extensively to see if this is reliable and, if it is, which power management feature is the culprit. I think I can rule out PPTP and L2TP since those are VPN technologies. ;-)

Please, somebody else try this and let me know if you have any success. Even if it's just a reduction (and not elimination) of the lag, that would be progress!

I'm using a Sprint Touch Pro with stock ROM.

I gave it a shot but no joy for me. I'm still using an oldish ROM (SwiftBL 7) which already had SD, MMC, NAND and SIM disabled in AdvancedConfig so I just disabled the others. I still get the problem in PP every 5 minutes. I really got my hopes up when seeing your post, have you tested this further and still have no lag? Can you also confirm your RADIO version?

Cheers.

[thx1200]

I gave it a shot but no joy for me. I'm still using an oldish ROM (SwiftBL 7) which already had SD, MMC, NAND and SIM disabled in AdvancedConfig so I just disabled the others. I still get the problem in PP every 5 minutes. I really got my hopes up when seeing your post, have you tested this further and still have no lag? Can you also confirm your RADIO version?

Cheers.

I have done further testing (it was late last night when I started heh). I can confirm I no longer get lags every five minutes. HOWEVER, the problem is still there. I now get lags about once every 20 to 30 minutes. The improvement is most welcome, but not perfect.

BTW, I noticed a while back you posted how you found a ROM where the HTC player (but not pocket player) no longer lags. Conduits (authors of pocket player) is very interested in knowing more about this and seeing if they can incorporate whatever HTC did into their player software into pocket player. I am in communication with a developer about it. I sent you a PM about it. Can you get back to me? I'm jonesing to see if they can work around this bug!!

I am using the stock Sprint ROM and radio, so my ROM is nothing special! My device is CDMA Touch Pro (I know most people around this forum are GSM). Looking into the device information...

ROM version: 1.03.651.3
ROM date: Sept 12, 2008
Radio version: 1.03.15F
Protocol version: 7500J-SDCBAPZM-6150
Hardware version: 0002
PRL version: 60614
PRI version: 1.47_003

Also, I've found I can "force" a lag by going into the clock settings and changing the time. Yes, changing the time will cause a lag!

Sprint has a time sync option in the phone options where it gets the current time from the cell towers. I can disable that, but it doesn't get rid of the lag. So my next question is... On internet-enabled devices, does WM perform NTP time sync like Big Windows does? If so, it would be setting the clock (and causing a lag).

EDIT: Windows CE does have a SNTP service (http://msdn.microsoft.com/en-us/library/ms884926.aspx), but the Diamond/Pro Windows Mobile ROM does not include it (at least mine doesn't) as the registry entries for the service are not present.

[wired69]

BTW, I noticed a while back you posted how you found a ROM where the HTC player (but not pocket player) no longer lags. Conduits (authors of pocket player) is very interested in knowing more about this and seeing if they can incorporate whatever HTC did into their player software into pocket player. I am in communication with a developer about it. I sent you a PM about it. Can you get back to me? I'm jonesing to see if they can work around this bug!!

If Conduits could find a fix for HTC's ineptitude I would be over the moon! I am not sure how they would go about it as this issue appears to be such a low-level issue but I would be happy to help in any way (except for sending them my Diamond of course!). This is the only negative thing about my Diamond that I really need fixed. Even though I found a ROM that produces no lag in HTC’s Audio Manager, I am too reliant on the features that only Pocket Player provides (crossfading, gapless play, decent playlist management and shoutcast streaming) so could never go back to such an inferior music player.

As this issue seems to affect most of HTC’s WinMo devices, I won’t be holding my breath but I still remain hopeful this may be fixed some day (probably by the community rather than HTC themselves).

[thx1200]

If Conduits could find a fix for HTC's ineptitude I would be over the moon! I am not sure how they would go about it as this issue appears to be such a low-level issue but I would be happy to help in any way (except for sending them my Diamond of course!). This is the only negative thing about my Diamond that I really need fixed. Even though I found a ROM that produces no lag in HTC’s Audio Manager, I am too reliant on the features that only Pocket Player provides (crossfading, gapless play, decent playlist management and shoutcast streaming) so could never go back to such an inferior music player.

As this issue seems to affect most of HTC’s WinMo devices, I won’t be holding my breath but I still remain hopeful this may be fixed some day (probably by the community rather than HTC themselves).

I, too, am hopeful. Conduits' current line of thinking is that if HTC can make a version of Audio Manager that can produce lag-free audio playback, then it is doing something in software (high enough level) that Pocket Player could emulate. It is obviously a hack or the entire audio stack would be fixed.

Anyway, in particular, Conduits is looking for a dump of a working ROM and a dump of the stock ROM to compare differences in the Audio Manager's execution path.

I remain hopeful!!!

[looby]

I agree, this is the only negative issue I have with my Diamond. I'm not sure of all the technical facts but I believe the Cell Towers automatically communicate with devices at set intervals. I removed Google Maps to see if this made any difference but no luck. It does seem strange the time-intervals seem so consistant..:rolleyes:

[ede77]

Thanx, thx1200! Good news!!!
I like PocketPlayer too! I use it for my audiobooks. Only PP provide such great support for bookmarks/last points...

I hope, conduits will fix it!

Cheers,
Ed