What a STRANGE problem with my buttons and LEDs! Ideas?

[Michael_514]

Hi guys!

Long time no post!

I hope you can help point me in the right direction.

Two things started happening with my 8525 TyTN, rendering it unusable. I do have a backup one, so it's no panic. But I would LOVE to try to repair this.


Here's what happens!

1 - The two LEDs in front don't work! No green; no blue; no amber. (HOWEVER, When I first replaced the battery after a hard reset, I did see is glow red for a second!)

2 - None of the buttons on the front work! None. Start/End, the D-pad, mail, internet explorer. All dead!


Interestingly enough... the LCD screen is perfect, as is the touch screen.
The unit also works perfectly fine.

I did a Hard Reset.

I am using WM6.0.


I am wondering... PERHAPS there is some kind of ZIF cable that goes from the body to the top panel? MAYBE that came loose?

If you have seen inside your TyTN, is there one cable/ribbon for lights/buttons?
If so, that would explain it!

If there are two cables/ribbons.... one for lights, one for buttons, then the odds of them BOTH falling out are near impossible!

I would LOVE to hear any ideas or thoughts!!!

Thanks as always!!!!!

Mike

[Ogier]

Hello and welcome to a new phone! ;)

I have a similar problem, mine sometimes gets a white screen and the D-pad buttons rarely work for long.

It is quite possibly a loose ribbon cable.

There is actually a thread here about this issue - just do a search for 'white screen' or similar and you'll find it. It was posted to within the week so shouldn't be far from the top if you browse for it, but I can't remember which Herme's category it was in.

There's even a full guide with pics to pulling your 8525 apart!

Cheers! Oggy. ó¿ó

[etnies]

try a new rom,.

[t0n]

I have the same problem. I thought it was bcs my TyTN fell down once. It started with Iexplorer always popping up when I wanted to do something. I thought the IE button at the top was stuck or something and when I pressed hard on the message button everything was okay. All buttons worked. But after a few days they stopped working and pushing the message button wont work also. And both the red and green call button leds are always shining. It sometimes happens that the dpad works for a second and than nothing.

I used the original wm5 and flashed to 6.1 now, no change tho.

[alafan]

it's not the rom, tried several roms now

for me it's just the call answer button, but this is annoying enough
there are some topics in the hermes section which describe the problems you encounter or even worse problems (the lcd flickering or just giving you a bright shining white) and they all say it is a loose cable connector right under your dpad

some of them opened their tytn (guarante already gone) and put some sort of paper or rubber or sth else on the connector.
other say tighten or loosen the screews worked for them, but none of the solutions seem to be final, it always works for some time.

if you have still guarantee i would try sending back or try somewhere else a repair, that is what i will do with tytn
i hope i do not have to pay for the repair

good luck

[richard@gemremotes.com]

I was able to fix this problem after ATT told me that I was out of warrenty and it was going to cost 499.00 for a new phone.
I it turn out it is a loose screw on the inside and to get to it you have to undue 11 screw to get to it. I might be able to fix it for you. I dought you would be able to get into this phone and not hurt any of the other functions.

Rick