Snoogy
01-08-2008, 02:19 PM
Hey,
I was camping a couple of weekends back and took mt T-Mobile Vario II with me. It was 50% battery when I went to sleep one night... the next morning it was powered off and wouldn't turn on.
So you know, I've always used ROMS from here, various ones, never any problems.
On getting it home it wouldn't charge - it was giving a red light which would just go off after a while. I searched the forums here and got the impression that it could be a battery issue. I called T-Mobile and they sent me a pre paid package to send the phone to their service centre. When I opened the phone I saw a little round sticker that said "VOID". Uh oh, I thought, but sent it off anyway.
Checked the forum again and decided the phone was water damaged, warrenty void.
The service centre got my phone and returned it the same day... just picked it up now, expecting a broken phone and a note to say the warrenty doesn't cover the damage. But....!
It's fixed! The repair details sheet doesn't say much... only "Software Update" (now got the bloated T-Mobile ROM on there) and "Screening" and that the battery has been tested.
Now, I thought I'd be screwed on two fronts... one for having installed a ROM (though maybe they didn't get that to load) and two, for the VOID sticker. Oddly, the VOID sticker has disappeared...
So, what do you think the issue was? I'm a bit worried it was a ROM issue but I can't really believe that to be true. I'm installing one again (will I need to reinstall olipro now the sevice centre have been at it?).
I can only think that it was some slight water damage and the service centre have been good enough to take a look anyway and find that they can repair it. But that would mean they actually care about doing a good job, beyond the call of duty... surely not!
I'd love to know what was really wrong with it so it doesn't happen again... though if it does, I'm happy knowing T-Mobile's service centre is quick and effective (I had been warned by T-Mobile customer services it could take up to 5 weeks to service a HTC).
I was camping a couple of weekends back and took mt T-Mobile Vario II with me. It was 50% battery when I went to sleep one night... the next morning it was powered off and wouldn't turn on.
So you know, I've always used ROMS from here, various ones, never any problems.
On getting it home it wouldn't charge - it was giving a red light which would just go off after a while. I searched the forums here and got the impression that it could be a battery issue. I called T-Mobile and they sent me a pre paid package to send the phone to their service centre. When I opened the phone I saw a little round sticker that said "VOID". Uh oh, I thought, but sent it off anyway.
Checked the forum again and decided the phone was water damaged, warrenty void.
The service centre got my phone and returned it the same day... just picked it up now, expecting a broken phone and a note to say the warrenty doesn't cover the damage. But....!
It's fixed! The repair details sheet doesn't say much... only "Software Update" (now got the bloated T-Mobile ROM on there) and "Screening" and that the battery has been tested.
Now, I thought I'd be screwed on two fronts... one for having installed a ROM (though maybe they didn't get that to load) and two, for the VOID sticker. Oddly, the VOID sticker has disappeared...
So, what do you think the issue was? I'm a bit worried it was a ROM issue but I can't really believe that to be true. I'm installing one again (will I need to reinstall olipro now the sevice centre have been at it?).
I can only think that it was some slight water damage and the service centre have been good enough to take a look anyway and find that they can repair it. But that would mean they actually care about doing a good job, beyond the call of duty... surely not!
I'd love to know what was really wrong with it so it doesn't happen again... though if it does, I'm happy knowing T-Mobile's service centre is quick and effective (I had been warned by T-Mobile customer services it could take up to 5 weeks to service a HTC).