Can not send email after updating rom to 6.1

[Vanstra]

Three weeks ago I updated my TyTNII with the new official HTC rom (I've an unbranded HTC TyTNII).
This all went well.
After setting up an email account I could send and receive emails with GPRS and Wifi. No problems for days.
Suddenly next week I couldn't send emails anymore.
Receiving email is still working but sending email gives an error '....Check your network coverage or (and) your accountsettings.....'
Nothing changed, no additional software is installed, no software removed.
The problem of sending emails occured out of nothing.
I also used an other emailaccount (I checked the settings several times) for testing and had the same problem.
Does anybody know what causes this ? :confused:

[Vanstra]

Nobody came across this kind of problem ?

[mbarvian]

Try this:

Start > Settings > Connections > Connections > Advanced > Select Networks > Edit > Proxy Settings > Make sure "This network uses a proxy server to connect to the Internet" is NOT checked.

Please post the results.

[Vanstra]

That option is not checked.
Still got the problem.

[killershot20]

I have run into that many times.
Re-setup the account with a different name. Seems like your account has been corrupted.
Either that or hard reset.

[Vanstra]

Thanks....resseting the account did it.
Still a strange problem.

[liteswap]

Yes, I had this problem. I setup the account again - and it STILL won't send. Really odd as it worked fine before 'upgrading' to 6.1.

It's independent of connection type. I use an independent email provider (fastmail) so I know that's not the problem. Any thoughts on how to delve deeper into the smtp settings than Pocket Outlook's menu system allows?

[angerous]

I have the same problem and it will eventually come back after account reset. Hopefully someone can figure out why.

[fleetwoodguy79]

Add another to this list...

I re-created the account under a different name and it worked fine for about a week, back to the same issue.

This is a SERIOUS problem that needs to be addressed, has anyone gotten any support from HTC in regards to this issue?

[jynxed]

and me too.i have flashed alsorts of diffrent roms and radios with no joy.tred resetting up the email everytime.the frst week of using the first cooked rom was fine.after that nothing will solve the problem.

no matter if i load a new rom/radio.

i have now managed to half reload the t-mobile uk rom back to my phone and email is now working again but my phone will not awake from sleep now.

wish id never played with it lol,

any help appreciated :)

[DJayRage]

I have had this problem countless times over the years of using a PPC with IMAP (AOL). Recreating account does work, but only for a while (sometimes month's, sometimes days, and sometimes not at all).

[jynxed]

well mine will not work whatever 6.1 rom i try.i have finally managed to get 6.0 back to my phone (with alot of effort) and straight away its working using the same settings i used on the 6.1 roms.

i just cannot understand what the cause could of been.i really want the 6.1 rom as they are alot quicker and i love the threaded sms.anyway i can get threaded sms on a 6.0 rom? or does anyone know of a fix for the email.im using ntl email.

also forgot to mention that on the 6.1 rom emails from an internet address worked fine its just the pop3 acounts that dont work for me

[DJayRage]

Sure, for threaded SMS try Vito's SMS chat application. I prefer it over the winmo version.

[liteswap]

My experience is exactly the same: each time I recreate the email account, the problem returns after a short while - usually a few days; it's very very annoying. I need to go back to 6.0...or are there any suggestions for a Pocket Outlook replacement?

[Nylo]

My experience is exactly the same: each time I recreate the email account, the problem returns after a short while - usually a few days; it's very very annoying. I need to go back to 6.0...or are there any suggestions for a Pocket Outlook replacement?

I have this same issue but strangely enough I also had it on my Palm TX via VersaMail. The way I fix this issue on VersaMail is I put a semi colon after the email address... ie. Your Name@server.com; . But this dose not work with WM6.1 email.