Help: No service.

[Shrill]

I have a tmobile wing and I had it for awhile but just started using it again recently but when i put my sim card in the phone and turn it on it just keeps saying Searching...

I get service for like 2 minutes then it would just go away. This would happen when I leave the sim in the phone, it would get service once in awhile, like for 2mins every 2-3 hours, but never consistently.

My sim card works perfectly on other phones and when i insert a friends sim card into the wing it still has the same problem, it keeps saying Searching... I don't think its a problem with the sim card since it works fine with other phones.

I tried soft reseting it and hard reseting it but it still seemed to have the same problem. Does anyone have any idea what the problem could be or what I can do to try and fix it?

[fzzyrn]

what radio rom does your phone have and what rom are you using?

you can check your radio rom by going to settings>system>about ( i believe). If not that, then settings>system> device info.

also, if you don't know what rom you're using, it's probably the stock rom.

It might also be that the particular spot you are in is just unlucky for reception and that other phones have better reception by design.

[Shrill]

what radio rom does your phone have and what rom are you using?

you can check your radio rom by going to settings>system>about ( i believe). If not that, then settings>system> device info.

also, if you don't know what rom you're using, it's probably the stock rom.

It might also be that the particular spot you are in is just unlucky for reception and that other phones have better reception by design.


It says Radio version: 02.83.90

And i believe it is the stock rom since i never changed it or anything. and I doubt it is the area because I tried using it in several other towns.

[Shrill]

anyone have any idea what could be wrong?

[s13igh]

well on my p4350 over the past 2 weeks i have been receiving little signal like every 5 - 7 hours i mite get it for a bit but only for a sort time. i was wondering if it needs its radio updating?

any help?

[benjin89]

Hi, I just want to share my story. maybe it could help you out.I had a wing for more than a year now. recently it had the same problem. it just don't have any signal at all, just keep searching. I tried what you did before. hardreset, softreset, and update the firmware. Nothing helps. since my phone is out of warranty, i can't send it to t-mobile. So i went to a local repair shop. They told me it could be hardware problem. I paid $50 to get it repair and no problem since. I don't know what they did, maybe replacing something inside. So don't just look at the software side, it could be hardware problem.

[.mrwes]

I have the exact same problem, and it's really pissing me off.

[Shrill]

Hi, I just want to share my story. maybe it could help you out.I had a wing for more than a year now. recently it had the same problem. it just don't have any signal at all, just keep searching. I tried what you did before. hardreset, softreset, and update the firmware. Nothing helps. since my phone is out of warranty, i can't send it to t-mobile. So i went to a local repair shop. They told me it could be hardware problem. I paid $50 to get it repair and no problem since. I don't know what they did, maybe replacing something inside. So don't just look at the software side, it could be hardware problem.

what kind of repair shop was it?