Contact - CallerID problem

[harker_p]

I had this problem ages ago with my c500 and fixed it but cannot fix it with my diamond.

When a person calls - their name (and pic) appears as the person calling. Yet for 1 number only (it happens to be my gf) it comes up as the number only - and once the call is over it says 'number is not in contacts - would you like to add it'

I thought the fix would be to have both style of numbers (with +44 and without) in the various contact fields but to no joy.

It's annoying in the fact that it works for every other contact just not her! (maybe it's a sign!)

Any clues?

[L o r d R a j]

Long shot

Try this.. (assuming that you sync your phone with outlook)

Delete the contact from the diamond.

Edit the contact in Outlook with the contact numbers and assign a pic in Outlook itself.

Sync

See if this works.

[harker_p]

I've tried it - still no joy. I've checked to see if any other number exists in the phone/outlook that is too similar but I can't see one. I'd read somewhere that it uses the first 7 digits for caller id - and that number is relatively unique.

[L o r d R a j]

hmmm

While we are trying stuff out

Delete the contact from the diamond, anyway. In the call list / history.. you should have the a received call from your gf's number.

Save it from there. Then assign a pic.

Let's see if that works.