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heien
7th August 2008, 06:19 PM
Hey All.

I am on vacation, and just brougth a new notebook (lovely Medion Akoya), and i want to sync with my diamond. However, i downloaded the active sync from the ms homepage, and i get the "Unrecognized device" error all the time.

Yes, i tried to use different cables, yes i tried to deactivate the advanced network, however, i doesnt seem to recognize it at all.

Even if i do a softreset + volume down, i just get the SPL1-40 screen, but eventhou my phone is plugged in the USB, it doesnt say that, only "serial" when i disconnect.

I've been searching this forum the entire day, and i cant seem to find a solution. :( So, i kindly ask the gurus help me :D

Diamond running 0.95 bePe and pc running xp sp3.

Kind regards, Heien.

adwinp
7th August 2008, 09:48 PM
Try to flash a stock ROM and check if you run into the same problem.

In order to sync, you must be running the handset normally, don't enter bootloader mode.

Did the system prompt you for drivers the first time you connected it to the PC? Activesync 4.5 provides the rndis drivers.

heien
8th August 2008, 10:39 AM
the problem is, i cant even flash my device, i tried to flash it, but i get a connection error with the tool. :(

I know about the bootloadermode, and that i am not able to sync in that state, but i just wanted my pc/diamond to recognize the connection between them. The system did not prompt me for drivers, it just went straigth to unrecognized device. i even tried to point the the driverupdate tool to the drivers folder with the rndis drivers in the as folder.


-i also tried to hardreset my device.

adwinp
8th August 2008, 12:04 PM
Try doing the same on a fresh stock XP install, without firewall or anything similar.

We need to figure out if it's a problem with the handset itself or your OS/PC.

Try another USB port (DON'T use hubs).

Enter bootloader mode. When you connect it to the USB, it should at least toggle from serial to usb.
If that's the case, at least your USb is working well.