Problem with active sync...

[art12345]

When i try to connect my HTC Kaiser to active sync on laptop then ppc show me this message:

"to synchronize this device you must install activesync 4.5 or higher on your desktop computer"

The problem is that i have AS4.5 on laptop. I tried to reintall it but this not solve my problem. Any ideas?

[bluemetalaxe]

do you have xp or vista ?

[art12345]

I have XP...

[johanromijn]

After fresh install you need to start ActiveSync manual.

Go to Start, then run ActiveSync.

Make sure wcescomm.exe is running.

[art12345]

Problem is solved. It was firewall problem. When i configured rules for rapimgr.exe file then problem goes away. Thans for your help.