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kdm2008
12th August 2008, 10:08 PM
Hi,

I have just taken delivery of my new Touch cruise which I am really quite happy with - except perhaps one thing - the sound of the phone. It seems to be a bit distorted, like the earpiece rattles a bit - does everyone else's do this too and its just a case of getting use to it, or have I got a faulty one ?

PintaMawi
13th August 2008, 12:23 AM
Yeah i got the same problem too. They replaced the mainboard, but it doesn't help. I,m going to return it for the second time now..i hope they will fix it now.

btw if you press hard against the earpiece, the "rattly" noise will dissapear ( for just couple of minutes :S ).

kdm2008
14th August 2008, 12:09 AM
btw if you press hard against the earpiece, the "rattly" noise will dissapear ( for just couple of minutes :S )

Ummm, interesting !
This suggested that it was perhaps the speaker just rattling too much, and if it was pushed down, thus stopping it from moving so much, that the sound would improve.

To test this I cut a small amount of cotton of the top of a cotton bud (AKA a Q-Tip for our American brethren) and put it in through the open earpiece, and then (lightly) forced it down toward the bottom of the speaker.
Hey Presto it done the trick, the sound is much much much better and is actually really quite good now !

Perhaps not the most sophisticated fix in the world, but it works for me, and it means I don't have to clear all info off the phone to send it back and then wait 5 weeks for a repair.