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View Full Version : HTC Direct orders - anyone received?


ardsar
13th August 2008, 08:52 PM
Has anyone received their order from htcdirect? If so did you get any notification of shipment? My order appears to be stuck on "processing".

Syphon Filter
13th August 2008, 08:56 PM
I think Inkino and HTC Direct are the same company.

I know Inkino received their Touch Pros today so you should receive it soon.

ardsar
13th August 2008, 09:01 PM
Both had stock yesturday. Mine was preordered and the statuschanged to processing late thisafternon. Wondered if they sent out a notification when it was shipped - not sure whether to take tomorrow off as the local sorting office is a pain here.

Syphon Filter
13th August 2008, 09:25 PM
Both had stock yesturday. Mine was preordered and the statuschanged to processing late thisafternon. Wondered if they sent out a notification when it was shipped - not sure whether to take tomorrow off as the local sorting office is a pain here.

I can assure you Inkino had no stock until today at around 15.00/15.30 GMT.

sub69
13th August 2008, 09:29 PM
Their store in Tottenham Court Road had stock this morning - but only 5 units, apparently.

Not sure who they went to, but I got one of the "second batch" when they arrived this afternoon at about 4pm. I could see two more units behind the counter when I left...

ardsar
13th August 2008, 10:01 PM
so.... an order that states pending means i should not waste a day off tomorrow? Can anyone that has received a pre order from htcdirect confirm whether they had an email stating dispatched ?:confused:

Payment was taken at 4pm today

Kitchicus
14th August 2008, 10:44 PM
I too have an outstanding order changed to 'Processing' today, which I hope to receive tomorrow.

Can I assume as this thread has gone quiet that all have received their units?

Thanks

ardsar
15th August 2008, 10:06 AM
Received Yesturday.

Kitchicus
15th August 2008, 10:56 PM
Thanks,

Got mine today :).

Spoke with them and suggested they keep their customers better informed.

mrvanx
26th August 2008, 09:05 PM
Not to resurrect a dead thread but my Raphael was ordered with them today (tue):

I originally ordered with mobilefun.co.uk but my bank decided (after assuring me it wouldnt happen) to not authorize my card, finally got through and sorted it with the bank and called mobilefun back. By the time I had sorted it out they had gone out of stock LOL!! cancelled it.

Went on HTCDirect and ordered it from them, called them up to just make sure it had gone through ok...they didnt know yet so took my mobile number and called me back around 10 minutes later assuring me it had gone through ok and should be with me tomorrow (wed).

The tracking system is a bit weird since you would think it was still being processed at thier end and that the device hasnt been despatched/shipped??

I will wait until i receive it to believe this next statement but.... Im sure it is on the way since they seemed real helpful over the phone. An email and status change to acknowledge it has shipped would be good though.

ardsar
26th August 2008, 11:00 PM
From experience, if they have told you they have sent it, then they have. Their tracking system seems to be a bit behind - my order was still saying "processing" on the day that i received it. All in all, the guys there were very helpful, so you have nothing to worry about. Enjoy your device tomorrow.......