Major problem, touchscreen not working

[jmneissa]

Hey guys I need some help I have a new phone with original htc rom but with hardspl and .05 radios. This morning I turned it on and used it for about half the day this evening when I went to my room to shut it down and plug it in the touchscreen would not respond. I soft reset the device and removed the battery and then it slightly worked but was very sluggish and unresponsive compared to how it normally is. I looked to the unlock button on the loading page but was unable to find it. Any help you guys have would be great. Thanks

[Vector-SS]

Have you tried hard resetting your device?

[jmneissa]

yes I have tried a hard reset but it is still not working. Any other ideas

[jmneissa]

Anybody have any advice I mean I don't think it is hardspl or the radio as I had been using it for a few days before it broke it is really erratic after talking to HTC they said if I can send it in to the people I bought it from requesting a replacement for a defective unit as they have a 14 day no questions asked return policy which is why I bought from them.