NO Data Connection

[JukEboXAuDiO]

Just updated my XV6800 with the New DCD and Radio. For some reason I cannot get a data connection with my phone now. I programed the phone and I can make calls but I can't Network connectivity over broadband. Anyone have any ideas?

[nitro66215]

Just updated my XV6800 with the New DCD and Radio. For some reason I cannot get a data connection with my phone now. I programed the phone and I can make calls but I can't Network connectivity over broadband. Anyone have any ideas?
Did you install the carrier cab? Carrier Cabs Here (http://lifesnotsogood.com/dcd1182/carriers/)

Also... go to Settings.... Connections... Connections... Advanced... and edit the Verizon Wireless connection. It should dial #777.... then on the screen that asks for it... Username = Phone#@vzw3g.com Password = vzw Domain= Leave Blank

[kareeem]

To make things easier, you can also use the Connection Wizard to get everything going.

[JukEboXAuDiO]

Did you install the carrier cab? Carrier Cabs Here (http://lifesnotsogood.com/dcd1182/carriers/)

Also... go to Settings.... Connections... Connections... Advanced... and edit the Verizon Wireless connection. It should dial #777.... then on the screen that asks for it... Username = Phone#@vzw3g.com Password = vzw Domain= Leave Blank

Super Thanks. That worked. Still trying out hte GPS. Will get back to you.

[JukEboXAuDiO]

I am not sure if it GPS works atm. Is thre a way to test? Google maps says that MY LOCATION is not compatible on my device.

[kflipproductions]

anyone else on verizon notice that when setting the password for the Data Connection to 'vzw' that it changes automatically to a 16 character password? but data still works. no complaints. just curious.

http://i162.photobucket.com/albums/t264/kflipproductions/pc_capture1-3.jpg

[nitro66215]

anyone else on verizon notice that when setting the password for the Data Connection to 'vzw' that it changes automatically to a 16 character password? but data still works. no complaints. just curious.

http://i162.photobucket.com/albums/t264/kflipproductions/pc_capture1-3.jpg
Probably just a stupid hash that makes the user that knows no better think the password is long.... LOL

[nitro66215]

I am not sure if it GPS works atm. Is thre a way to test? Google maps says that MY LOCATION is not compatible on my device.
Click on the menu and hit USE GPS. when it actually connects and finds you... you will be able to use 'My Location'. It just centers the screen on you... as far as I know.

[ibenjakinov]

I am not sure if it GPS works atm. Is thre a way to test? Google maps says that MY LOCATION is not compatible on my device.

Make sure in your phone settings you have it set to "location on" and not "911 Only."

[JukEboXAuDiO]

I got another question for you. After doing the GPS fix by gc14 When I click UPS all Google Maps says is Seeking GPS Satellites (0).... and just hangs there. It doesn't quite qork.

[evanbriggs1]

Im a vetrain DUN user, been on VZW Data connection for the past 3 years.

I just got a VX6800 and loaded it with the new DCD and Radio package. I reactivated my phone, and i still cant get Dial up to work, I keep getting a unknown username or password. or ill get at Error 11 code.


I have a trouble ticket with VZW but you guys are pretty smart i wanted to see what you all ahd to say, thanks.

[nitro66215]

did you go into settings... connections... connections.... advanced... "Verizon Wireless" ... Edit... then set the number to #777 and Username = Phone#@vzw3g.com and the password = vzw

[kflipproductions]

Im a vetrain DUN user, been on VZW Data connection for the past 3 years.

I just got a VX6800 and loaded it with the new DCD and Radio package. I reactivated my phone, and i still cant get Dial up to work, I keep getting a unknown username or password. or ill get at Error 11 code.


I have a trouble ticket with VZW but you guys are pretty smart i wanted to see what you all ahd to say, thanks.

im guessing if you talked to verizon they already told you what youre supposed to have for your username and password. did you install the carrier cab? is 'Verizon Wireless' selected as your default networks?

[evanbriggs1]

yes I even did a "clear storage" and reinstalled the carrier cab. and im stil geting the same error. when it trys to connect it will bring up the username and password screen for the comm manager, and it will keep my # but not the pass work, I renter the password and still nothing. is it possile the carrie cab issint working right? I can do everything esle but data connect.

[nitro66215]

yes I even did a "clear storage" and reinstalled the carrier cab. and im stil geting the same error. when it trys to connect it will bring up the username and password screen for the comm manager, and it will keep my # but not the pass work, I renter the password and still nothing. is it possile the carrie cab issint working right? I can do everything esle but data connect.
I'm on verizon and the carrier cab worked for me. Other than doing *228 with Option 1 and letting it reprogram your phone... I can't think of anything else besides those connection settings. If you have another verizon phone that isn't connected... go to the website and activate that phone on the same #... basically killing the current 6800.... after the "New" phone is up and running... then switch back.... *228 , 1... *228 , 2.. and also verify your settings for the internet connection.

[nitro66215]

My browser hung up... sorry for the double post.

[nitro66215]

Damn Iceweasel!!

[evanbriggs1]

thanks a lot guys for all the help, I guess im just gona have to wait for VZW to finish this. ill try again some more tomarow

[JukEboXAuDiO]

I am still having trouble with the GPS. It still can't find satellites.

[kflipproductions]

I am still having trouble with the GPS. It still can't find satellites.

you on verizon?

[JukEboXAuDiO]

Yes yes I am

[kflipproductions]

Yes yes I am

and youre on dcd 3.2.5 and radio 3.42.50?

[kflipproductions]

hmm well im goin to bed so i cant wait for your response. assuming youre using radio 3.42.50 (if not then update it)

1) reinstall your radio
2) dial *22899 right after the phone reboots

try to connect in Google Maps. make sure your outside clear skies all that (you should still be able to lock if its cloudy.) and if you haven't applied GC's fix (http://forum.xda-developers.com/showthread.php?t=400975), do it.

[JukEboXAuDiO]

Yes I am using DCD 3.2.5 and teh New radio.

[JukEboXAuDiO]

hmm well im goin to bed so i cant wait for your response. assuming youre using radio 3.42.50 (if not then update it)

1) reinstall your radio
2) dial *22899 right after the phone reboots

try to connect in Google Maps. make sure your outside clear skies all that (you should still be able to lock if its cloudy.) and if you haven't applied GC's fix (http://forum.xda-developers.com/showthread.php?t=400975), do it.

OK I am going to bed. I am gonna check this thread again in the morning. I have reflashed the Radio to 3.42.50. I did gc14's fix for the GPS this afternoon. Still not sure if the GPS is working. Still getting Seeking GPS Satellites (0) on Google Maps. Do I need to do something in the External GPS Settings. I just want to get htis working. Oh and I am looking for TomTom maps. I you have any let me know.

[evanbriggs1]

quick question is there a percises order of operations as far as the install.


is it?

1) Rom
2) Raido
3) Carrier cab?

cuz i do remember doing the radio last also my PRL and PRI dont match the screen shots.

[nitro66215]

quick question is there a percises order of operations as far as the install.


is it?

1) Rom
2) Raido
3) Carrier cab?

cuz i do remember doing the radio last also my PRL and PRI dont match the screen shots.
No.
1) Bootloader if you don't have it.
2) Radio
3) Software ROM
4) Carrier CAB

[evanbriggs1]

ok im gona try your suggested order right now.

then im gona dial, *228 option 1 then *228 Option 2, then *22899

[nitro66215]

ok im gona try your suggested order right now.

then im gona dial, *228 option 1 then *228 Option 2, then *22899
From what I read, *22899 is the same thing as *228 , 1. It just keeps you from having to dial 1. But, it still doesn't hurt.

[JukEboXAuDiO]

So yeah I just woke up. Any ideas?

[nitro66215]

So yeah I just woke up. Any ideas?
No data? You need a DMU Reset probably if you've tried everything else.
if you have a spare Verizon phone laying around.... go online to your account and activate it on the number the 6800 is on. This should kill the 6800. After the "new" phone is up and running.... then go back online and "Re-activate" your 6800. *228 option 1, *228 Option 2, then check your connection settings for the correct username password. Username = Phone#@vzw3g.com password = vzw. Leave the Domain field blank.

[evanbriggs1]

no dice :(

So im instaling from the TITA100 SPL 2.4 no2chem bootloader from the SD card.


I did Radio, ROM, CAB. then all the activations and still no dice. does this sound like user error or something from within verizion?

Im thinking about rolling back to the "Out of the box" Rom and see if that may resolve this. or will it brick me?

[evanbriggs1]

ok ya I sitll have my old Q, I can give that a shot. my ticket is at lvl 2 tech support, but im prety sure im gona run into a brick wall since the realse of the software isint due out for another month.

[JukEboXAuDiO]

No data? You need a DMU Reset probably if you've tried everything else.
if you have a spare Verizon phone laying around.... go online to your account and activate it on the number the 6800 is on. This should kill the 6800. After the "new" phone is up and running.... then go back online and "Re-activate" your 6800. *228 option 1, *228 Option 2, then check your connection settings for the correct username password. Username = Phone#@vzw3g.com password = vzw. Leave the Domain field blank.

I have data i Just can't get the GPS to work. Google maps can't find any satellites

[nitro66215]

I have data i Just can't get the GPS to work. Google maps can't find any satellites
ahh... ok... got two people with two issues on the same thread.

GPS... did you run GC's GPS Fix? GPS FIX (http://forum.xda-developers.com/showthread.php?t=400975)

Also, go to settings... phone... and check the "Location Settings". If Location on is selected... select 911 Only... soft-reset... then do "location on".... soft-reset.

[evanbriggs1]

where at on VZW can I choose to activate my other phone?

[nitro66215]

where at on VZW can I choose to activate my other phone?
when you are looking at "Your Account" Look at the section to the right that says support. Click on the link that says "MORE".... then under Phones and Devices... you'll see "Activate Phone". Then you have equipment upgrades and existing or replacement.... I think that's obvious. Has to be existing... LOL

[evanbriggs1]

ok so i was reading the compatibility lists.

and it says for 3.2.5 that i should use the 3.37.71 Radio for Verizon.

well I installed the 3.42.50 for bell. is this the issue? can i roll it back?

[nitro66215]

ok so i was reading the compatibility lists.

and it says for 3.2.5 that i should use the 3.37.71 Radio for Verizon.

well I installed the 3.42.50 for bell. is this the issue? can i roll it back?
The compatibility list shows the minimum requirements. If you are a Verizon wireless customer... you should load this radio 3.42.50 (http://lifesnotsogood.com/dcd1182/titan/radios/Titan%20Radio%20ROM%203.42.50.rar). Honestly, I don't believe the Radio is carrier specific. But I know this one works on Verizon.

[evanbriggs1]

saw this in the wiki, I guess im just gona have to wait for verizion.


P: I upgraded my phone and I receive a "PPP" error 11 connection error.
S: Switching to Rev A sometimes causes the data connection on the local network switch to hang. First verify that Username and password are correct. Then call your provider and indicate that your data session is not working. The support people will need to get the network support techs to reset your data session on the local switch. There is nothing you can do on your end.

Thank you so much for all the help, best service ever.


ya im gona leave it on 3.42.50 does the GPS still work without the data connection?
I wanted to try and test it out

[nitro66215]

saw this in the wiki, I guess im just gona have to wait for verizion.


P: I upgraded my phone and I receive a "PPP" error 11 connection error.
S: Switching to Rev A sometimes causes the data connection on the local network switch to hang. First verify that Username and password are correct. Then call your provider and indicate that your data session is not working. The support people will need to get the network support techs to reset your data session on the local switch. There is nothing you can do on your end.

Thank you so much for all the help, best service ever.
Did you try the "Activate old phone", then Re-activate the 6800?

[evanbriggs1]

im not the account owner, my dad is. he is on PST on EST so he isint awake yet so I cant ask him to add me as a owner till he does. :(

[nitro66215]

im not the account owner, my dad is. he is on PST on EST so he isint awake yet so I cant ask him to add me as a owner till he does. :(
Got it. That would probably get it done faster then Slorizan Tech support.

[evanbriggs1]

lol completely agree with you! thats why ive been picking your brain

[JukEboXAuDiO]

ahh... ok... got two people with two issues on the same thread.

GPS... did you run GC's GPS Fix? GPS FIX (http://forum.xda-developers.com/showthread.php?t=400975)

Also, go to settings... phone... and check the "Location Settings". If Location on is selected... select 911 Only... soft-reset... then do "location on".... soft-reset.

Tired taht and did the GPS Fix. Still can't find satellites

[nitro66215]

Tired taht and did the GPS Fix. Still can't find satellites
Did you put the phone outside with clear skies and give it 5 minutes? LOL

[BillThyCat]

Did you put the phone outside with clear skies and give it 5 minutes? LOL

Also let it run 5 minutes, if no lock, close and reopen the app. I find a lot of times I'll sit there forever, however if I just close and reopen the app, suddenly I have a lock. Happened today 2x and once lastnight.

BTC

[nitro66215]

Also let it run 5 minutes, if no lock, close and reopen the app. I find a lot of times I'll sit there forever, however if I just close and reopen the app, suddenly I have a lock. Happened today 2x and once lastnight.

BTC
yup. I agree. The GPS Radio locks up. Then when you reset the "connection" it helps wake it up.

[BillThyCat]

We need to get one of the developers (BAF, etc) to study this, watch for what it's doing when it's "locked" up and then trigger the restart. Use this like what BAF has now where it's on or off, and then with the extra routing that watches for lockups, I bet it will lock faster.

If I watch it in HTC Gps software or Holux's software, I see data streaming constantly, so it would have to watch and know what to look for the difference in locked up and locked.

I think this would be the end all be all tool of GPS software. Anyone get me source code for a tool for GPS? (Something like BAF's code if he has released the source). I would be glad to take a look at it, can't promise I can fix it myself, but can at least get an idea of what needs to work in what order for normal GPS functions, and then maybe figure out where to insert the new code at.

Thanks,

BTC

[evanbriggs1]

SOLUTION:

Turns out the 1st tech at VZW as always didnt fix the problem correctly.

I migrated from the Q (smartphone) to a VX6800 (PocketPC)

well they didn't fix my data plan at the store, cuz apparently there are 2 different data rates for the phones. So the 1st tech didnt see a problem with that, and nether did tech 2 or 3, but tech 4 was like hold on a sec.


So he kills the data line and applys the new data package, I reactivated and it was back on immediately.

but as for reactivate your old phone then reactivate your new phone, thats essentially what happened. in that sudo kind of way. anyway just wanted to post this in case anyone else was haveing major issues.

and yes it prety much all boiled down to my lost AUTH KEYS cuz it thought I was a smartphone not a pocketPC.

[ryano2121]

I updated my verizon xv6800, installed the carrier cab, can make calls but have no data connection.

When I go into my connections settings, there is no "manage existing connections" listing as was there before I flashed this new rom. What do I need to do to add a connection?

Edit: Nevermind, my carrier cab did not install properly for some reason. I re-downloaded and re-installed it and it now works fine.