PDA

View Full Version : HTML email in Exchange push mail


BillThyCat
25th August 2008, 06:04 PM
Since upgrading my phone more than a month ago, since then (and I believe before that as well). When I go into my Outlook configuration screen my only choice for email type is Text, and it's grayed out, and won't let me change it. Yesterday (after I had first flashed 3.2.6) I saw that I could change it. I was in the process of playing with Sashimi trying to get it to work the way I wanted, and after getting all that setup, I noticed that I am locked back in to TEXT only again.

Is there a registry change or am I installing something that would be preventing me from choosing HTML.

Thanks,

BTC

jeffgman
25th August 2008, 07:15 PM
Since upgrading my phone more than a month ago, since then (and I believe before that as well). When I go into my Outlook configuration screen my only choice for email type is Text, and it's grayed out, and won't let me change it. Yesterday (after I had first flashed 3.2.6) I saw that I could change it. I was in the process of playing with Sashimi trying to get it to work the way I wanted, and after getting all that setup, I noticed that I am locked back in to TEXT only again.

Is there a registry change or am I installing something that would be preventing me from choosing HTML.

Thanks,

BTC

HTML push e-mail is only available when connecting with an Exchange 2007 server. If you are connecting to an Exchange 2003 or later version of the server software, you can only send and receive text e-mails. This is a limitation on the server software and nothing to do with the mobile device.

BillThyCat
25th August 2008, 09:44 PM
Ah, wonder if it showed me the drop down because it hadn't synced yet.

Thanks for the info.

BTC

jeffgman
25th August 2008, 10:03 PM
Ah, wonder if it showed me the drop down because it hadn't synced yet.

Thanks for the info.

BTC

Yes. Once you sync for the first time it figures out what the capabilities are of the server and then will only offer you those options. I was pretty confused the first time around also.

Jeff