Activesync Problem! Help!

[jamesgray599]

Hi I have a fault with Activesync (Vista), I connect the USB cable to the PC and to the handset, the power indicator tells me that it's charging yet, the device is not syncronizing.
I have reset both the PC and the Device with no avail.
It was working OK about a week ago now nothing, I have not altered any settings and im running HYPERDRAGON III with radio 1.65.24.36 any suggestions???:confused::confused:

[ChumleyEX]

You are required to search before posting, and seeing as this is a common problem I don't think you have met the requirements.

[p51d007]

This is sort of an "advanced" users forum. If you don't search first, you won't get much help on here. Look at the top right, see the "search" click it, type in something and it should help you out. This is a very common problem, asked and answered many times.

[ewingr]

I'll take a moment and try to help. It's just as easy as telling you to search.

I found a thread or two (the search is really time consuming. I don't find it to work all that great...find too much stuff unrealted to what you need). And they didn't help.

What I am only just not realizing is that it seems that the firewall with the Virus software may be interferring. If I turn off the firewall long enough to synch, it works.

What a pain, but that's what's working for me.

Never had this problem on XP.

[dylr91]

Thank you, ewingr, I appreciate you actually trying to help. Of course, I already did search and could not find any threads exactly related to the problem I have with activesync. I also seached for the PIE problem and could not find any related threads either, so it appears the search bar is very broken. Also, I have my firewall disabled, and I don't have any anti virus software on my pc.

[jamesgray599]

Thanks for the support and advice. I have followed instructions yet problem still pesists.
I have disabled firewall and Anti-Virus to no avail. When connecting the USB cable usually I hear a notification that the device is attached but this doesn't happen. Very puzzling!

[jamesgray599]

Awesome problem solved. Reinstalled Wdinows Mobile Centre and all works ok now. Im not sure if this has any similarity but I know there was a Vista update the other day which may of interfered with the device drivers. Not sure.

But all is working well!

[ewingr]

It'll be interesting to see if it keeps working well. INstalling WMDC was my first attempt at fixing. It appeared to fix, but the next time I went to synch, it didn't work again.

I spent the next 2-3 weeks reinstalling WMDC every tiem I wanted to sync, and it would sync.

I remain only able to do it if I disable my firewall (or reinstall WDMC, which I'm tired of). Of course, that could be vendor specific problem. I am using Trend Micro on my PC.

[jamesgray599]

Nope issue still reminas, I'm pretty sure its the connectors in the Mini USB, on reading other forums I have discovered that the Mini USB port has been known to malfunction. This is due to the design of the port and the fact the cables shipped with the device are standard and not customised for the device.

I just wiggle around the socket a few times and hey it works (fingers crossed). Might justbrick it and order a replacment that will work if I can't sync any more.

[cyjeff]

I have also noticed that you have to wait after a soft reset for all of the programs to fully load. ESPECIALLY if you use BB Connect.

I believe this to be the true reason why rebooting a PC sometimes helps... it gives the Kaiser enough time to fully start.

[ekw]

instead of reinstalling WMDC, just make sure the service required to connect your device to your computer is running.

I believe its called windows mobile based connectivity. You wont be able to connect with that on manual. Switch it to automatic, as it sometimes likes to switch back to manual especially after a ROM flash.