This is a problem...

[simcarloc]

I just did a speed test with a 100K file and look how bad the results were:

36kb/sec
2.367 latency
22.066 d/l

Please advise!

[rhedgehog]

Them's GPRS speeds.

What signal do you have?
Does your network support HSDPA?
Even if they do, is it enabled on your contract?

Speeds are affected by an awful lot more things than just what phone you have.... like how busy your network is in the area you're in. the more people online, the lower the speed you'll get.

Seems to me, you may just have a GPRS signal.

[simcarloc]

crap! I'm just on hold calling Orange now, just upgraded my call-plan so maybe HSDPA has not been activated yet...?

[simcarloc]

Just spoke to Orange and they said that as my sim card was only activated yesterday at 5:30pm, it's possible that 3G is not yet working on my sim even though it shows up as activated on their system. So I need to wait until tonight, then test again...

Any other Orange users have this happen to this? How annoying.

[rhedgehog]

it's fairly normal.

The sheer amount of systems that need to be updated to get everything working is staggering.

It took t-mobile 3 days to get everything working correctly on my SIM.

It's normal in the UK sadly, just be patient and it will come.

[simcarloc]

I just spoke to another guy from Orange and he said that it should have been transferred by now and that I need to take the battery whilst the phone is on to do a soft reset - I thought pressing the little red button did a soft reset? If this doesn't work he wants me to call back to configure the internet settings manually...

Anyway, I shall wait. Just to be sure, aside from 3g being enabled on the phone there is nothing much else to do is there? When I switched it on after the rom upgrade it detected Orange settings and said it configured accordingly. Sometimes the symbol says 3g, somtimes it says G.

Is there anything I can do/check in the meantime to make sure this is a network issue for sure?

Sorry if this is long-winded.

[Mandragore]

Just press the little red button for a soft reset. You could check Settings - Connections - Advanced Network, if HSDPA/HSUPA is enabled. And if you can find the Orange mobile internet settings online, you can check Settings - Connections - Connections, to see if your Diamond's mobile internet connection settings are correct. Else call back to configure them manually. Once you're properly connected you should see the 3G or H icon. After that you can compare your results here (http://forum.xda-developers.com/showthread.php?t=409147), if you want. Please remember that your actual speed depends on a few factors, including your Radio (http://forum.xda-developers.com/showthread.php?t=407956) version.. Good luck!

[simcarloc]

Thank you both for your kind help.I shall take into all into consideration. In the meantime, I shall wait until tonight (when everything should have been transfered to my sim).

S.