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Adenilson
3rd September 2008, 10:19 PM
Hi,
Two months ago I've upgraded the ROM of my Polaris. At beginning I've got some problem in use ActiveSync (windows XP) or Mobile Center (Vista), after two or three try it worked. But now there is no way to connect the Polaris with any computer (I've tried 4 different computer with different version of Windows). I always get the message that the USB device is not recognized. Even Bluetooth does not work. I've tried all methods and hard reset the device several times, install and uninstall ActiveSync/Mobile Center no way to get connected. The situation become worst because the phone stopped working. So, please, could someone help me in trying to connect the Polaris with the PC?
The ROM that is installed is:

R 1.58.21.23
G 25.65.30.04H
D 1.52 PQ015

Thanks,

Adenilson

Henry_Lee
3rd September 2008, 10:29 PM
Hi,
Two months ago I've upgraded the ROM of my Polaris. At beginning I've got some problem in use ActiveSync (windows XP) or Mobile Center (Vista), after two or three try it worked. But now there is no way to connect the Polaris with any computer (I've tried 4 different computer with different version of Windows). I always get the message that the USB device is not recognized. Even Bluetooth does not work. I've tried all methods and hard reset the device several times, install and uninstall ActiveSync/Mobile Center no way to get connected. The situation become worst because the phone stopped working. So, please, could someone help me in trying to connect the Polaris with the PC?
The ROM that is installed is:

R 1.58.21.23
G 25.65.30.04H
D 1.52 PQ015

Thanks,

Adenilson

Repair you Polaris. Its hardware error with connection jack.

Adenilson
4th September 2008, 12:54 PM
Ok,

I was wondering that could be a hardware problem, but expected that could solve the problem by using another ROM version. In fact, I've a big problem... Polaris is not sold in my country and I has no technical support for it . I brought it abroad. Anyway, thanks for your reply

Adenilson