No incoming or outgoing audio. Anyone ? Anyone ?

[brianbelfast]

Hello. I've been relentlessly searching everywhere for a solution to my plight.

My Diamond touch works fine for the first few incoming and outgoing calls but then all of a sudden there is no incoming or outgoing audio when I make or receive a call. I.E. the call connects but I can't hear the caller and they can't hear me. The phone still rings and caller display still works. Likewise I can still place a call in the normal way. Just no audio in either direction. Soft reset sometimes restores normal operation but sometimes a hard reset is required.

The phone was originally on UK Orange network but is now unlocked and running on UK O2.

I got to grips with flashing quickly enough and I have now tried upteen combinations of roms and radios but nothing seems to help.

Has anyone else had this problem ? Or better still managed to cure it ?

Any help or suggestions would be so so so appreciated.

Oh yeah just in case it's relevent.. The phone seems to work perfectly in every other way. wifi, bluetooth, 3G, gps etc. Battery life is a wee bit pants but I'm not too concerned about that.

Thanks in advance guys !

[ADD+]

Hello. I've been relentlessly searching everywhere for a solution to my plight.

My Diamond touch works fine for the first few incoming and outgoing calls but then all of a sudden there is no incoming or outgoing audio when I make or receive a call. I.E. the call connects but I can't hear the caller and they can't hear me. The phone still rings and caller display still works. Likewise I can still place a call in the normal way. Just no audio in either direction. Soft reset sometimes restores normal operation but sometimes a hard reset is required.

The phone was originally on UK Orange network but is now unlocked and running on UK O2.

I got to grips with flashing quickly enough and I have now tried upteen combinations of roms and radios but nothing seems to help.

Has anyone else had this problem ? Or better still managed to cure it ?

Any help or suggestions would be so so so appreciated.

Oh yeah just in case it's relevent.. The phone seems to work perfectly in every other way. wifi, bluetooth, 3G, gps etc. Battery life is a wee bit pants but I'm not too concerned about that.

Thanks in advance guys !

M8. I don't think you're on your own on this one. I have the same problem ...or similar. My phone pairs OK but drops the blue tooth connection usually on audio but quite often altogether. Re-pairing is a pain in the A$$. It's definitely a phone issue as I have the older qtek and a nokia that work with my kenwood system without a hitch but pair up the diamond and I'm pulling my hair out after 5 minutes.

I've tried the latest stable radio, setting pin code to 0000 & also turning off security but it still drops connection after an outgoing or incoming call.

Does anyone have a fix for this?

[ADD+]

...and jetware 1.3 doesn't solve this either. Installed it the other day and pretty much the same ...audio is fine until a call is terminated and then it drops A2DP but sometimes stays connected on telephone. Other times both drop off!

[ADD+]

In my case it looks like the BT stack on the diamond is not compatible with the Kenwood DNX8220BT stack. I see quotes that HTC implemented their own stack for the Diamond so could someone put me out of my misery and tell me if it's possible to change the stack to something like that on the wizard as that works flawlessly with my Kenwood satnav?

ADD+

[eho]

My phone does that weird thing too where I couldnt hear the other person on line. I have manage to found a quick fix for it tho.

Solution 1: During the call (when you notice you cant hear the other person), press the middle circle button (which will activate the screen if dimmed out), then press the speaker icon. This allows you to continue the conversation on speaker with the other person on line without having to soft/hard reset.

Solution 2 (works sometimes): During the call, reduce the volumn, wait a secnd or two, then raise it again.

[bianconeri]

Have the same problem with Philips shb7100 and shb6100. i also have tried the Jabra BT3030.
I used and test them on a Tyten and wizard no problem at all.

[ninja_pimp]

I had same problem before...found out is hardware problem...sent to htc care and after tat everything ok.

[vienly]

In my case it looks like the BT stack on the diamond is not compatible with the Kenwood DNX8220BT stack. I see quotes that HTC implemented their own stack for the Diamond so could someone put me out of my misery and tell me if it's possible to change the stack to something like that on the wizard as that works flawlessly with my Kenwood satnav?

ADD+


I have the exact same model (kenwood dnx8220bt and XDA ignito (diamond), same problem where everything is okay but when you go into the contacts menu and try to make a call, BT connection either drops or nothing happens when you try to make the call.... this is a joke.... how can my old HTC P3300 work with it without a problem and this newer Diamond flop like a fish...

any updates or news??

[lucarp78]

I've the same problem. No Sound after some call or others sounds play. When this happens and if I receive a call the others not listen my voice. This means that when audio disappear, speaker and also microphone not work, like the system can't comunicate with them. The volume control not resolve my problem. I've done HR and with nothing installed in my phone the problem come back again after few minutes. So it's not a problem of third part bad software, but htc orginal software or hardware problem.
Anyone solve it o have idea?
Thanks!

[hays]

I join the list - having problems with my xcarlink which used to work with my P3300

Tried using A2DP Toggle which helped on the artemis but seems to have NO effect at all on Diamond

The Diamond does connect flawlessly to my jabra earpiece and my Sony ericsson bluetooth speaker

[Minne]

I had same problem before...found out is hardware problem...sent to htc care and after tat everything ok.

I have the same problem. Sent my HTC back twice for repair but still no solution. The first time they didn't found the problem, the second time they replaced the speaker.

What did they do with your phone to fix it?

[peterc10]

According to this thread http://forum.xda-developers.com/showthread.php?t=431826 it is a hardware issue. The phone needs to go back to the supplier as it is faulty.