bbbronks
24th September 2008, 02:06 AM
Hi, my data connection has stopped working reliably, and hoping for some assistance.
I have the Sprint Mogul, never updated the ROM when I bought it about 5 months ago. I have the unlimited high speed data plan. Starting about 2 weeks ago, the data connection would periodically fail. For example, I'd be using IE and in the middle of a session, suddenly it would say it couldn't find the page I requested. The only fix was the kill the data session and the reload the page. It would start a new connection, and would be fine. Over time, it's gotten worse and worse, to now where the data connection works less than 10% of the time. I have to constantly reset it, try again, and again, and again. Sometimes it does work after a long delay--i.e. IE will say it's locating, locating, location for 10-20 seconds, and then suddenly "wake up" and load the page. The same is true for all apps that use the data connection--for example Outlook. Sometimes it just can't download emails, and other times it takes 10-20 seconds to connect, and then works fine for a short time.
I'm thinking that maybe I should just update the ROM--is there a new version? (I'm running 3.35.651.2 from 2/22/08)
A bit more info: Wifi works just fine, if I connect through that, all internet functions are perfect. The phone itself is also fine--I can make and receive calls as per normal.
Any suggestions would be appreciated.
I have the Sprint Mogul, never updated the ROM when I bought it about 5 months ago. I have the unlimited high speed data plan. Starting about 2 weeks ago, the data connection would periodically fail. For example, I'd be using IE and in the middle of a session, suddenly it would say it couldn't find the page I requested. The only fix was the kill the data session and the reload the page. It would start a new connection, and would be fine. Over time, it's gotten worse and worse, to now where the data connection works less than 10% of the time. I have to constantly reset it, try again, and again, and again. Sometimes it does work after a long delay--i.e. IE will say it's locating, locating, location for 10-20 seconds, and then suddenly "wake up" and load the page. The same is true for all apps that use the data connection--for example Outlook. Sometimes it just can't download emails, and other times it takes 10-20 seconds to connect, and then works fine for a short time.
I'm thinking that maybe I should just update the ROM--is there a new version? (I'm running 3.35.651.2 from 2/22/08)
A bit more info: Wifi works just fine, if I connect through that, all internet functions are perfect. The phone itself is also fine--I can make and receive calls as per normal.
Any suggestions would be appreciated.