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View Full Version : new SIM card from ATT and Goodlink


eeeks
26th September 2008, 05:34 PM
Hello all

I've been scouring the web looking for answers to this problem. Most of them are Palm specific.

I have had to replace the SIM card in my Tilt with a new one supplied by ATT. Had the phone repovisioned with the new SIM...all Windows 6.1 functions are fine.

My Goodlink apps (required by company) are no longer working and throws up the error that the intalled SIM does not match the phone SIM..or words to that effect.

I went to try and reactivate OTA from get.good.com. The installer begins but is unable to uninstall the old app.

Is there a way to update the Goodlink server with the new SIM number. As it stands, I have no corporate email or calendar info.

kimtyson
27th September 2008, 08:08 PM
Did you ask your corporate IT folks. I think this is probably something they need to fix. Sounds like your new SIM needs to be accepted by the corp servers or something like that.

eeeks
28th September 2008, 06:45 AM
yes. but they are proving to be less than helpful. Goodlink is a legacy app and while they are bound to support it...they'd rather give me a blackberry.

eeeks
10th October 2008, 06:52 PM
Hey all

So my corporate IT department will not reactivate my Goodlink account to work with the new SIM card.

My department will not approve the request for a Blackberry

My corporate IT department will not enable the native Active Sync for Exchange.

Is there a similar program to the Blackberry Desktop director that would sit on my host PC and *listen* for email/calendar changes...then relay those to my device OTA?

thanks in advance