Elfin can't connect to belkin N router

[plguzman]

Hello... Got a Touch recently, and doing research found this forum. One of the best findings lately for me: already flashed the phone with a WM6.1 ROM and updated my radio successfully. But I have a problem (even before the flashing):

I can't connect to my wifi. I have a belkin N router. Have tested almost everything: updated the router's ROM, updated the phone's radio, turned off security, assigned manual IP's, etc, but with no success... so I'm running out of ideas. I can connect to another people's wifi's tho.

Anything I have missed? Just an incompatibility? (which means I'm screwed)

Thanks a lot

[rorydaredkign]

is t on n only mode?
touch is g/b as u probably know
if not, try with no security to see if it connects

[plguzman]

Yeah, it is in a multiband setup (g/b/n).

Also tested with no security. No sucess.

[Lilburd]

I have the same problem, I'll let you know if I find a solution.

[plguzman]

Same thing... I'm trying to figure out a solution, any findings, will post here.

[EMoeHTC]

I tried to connect my Touch to my old netgear 802.11b router at home without any success. I did a lot of "googling" on the subject, and only found that many concluded that it wasn't possible to do so.

Also, I have AT&T, and they are offering free hotspot WIFI connectivity to their customers (which is intended for laptops). My touch detects the WIFI signals, but I have yet to find out how to make a connection.

It seems like there should be a way to do it somehow though!

Anyway...
Best Regards!

[rafiqc]

pl, when you go into your Settings -> Connections -> Wi-Fi, can you see your wireless network being detected?

The only things that spring to mind at the moment, are the basics for normal connection ...
1. Network type (B/G/N)
2. Authentication (password)
3. MAC Filtering

Here's what I would do ...

1. Reset router (usually has default button at the back).
2. Set it up for DHCP (sometimes cures a lot of problems).
3. Set simple WEP with password.
4. Obviously a network name :) (make sure it is not hidden, also make sure AP is enabled)
5. Set channel
6. Set mode (Network type) to mixed.
7. Save and reboot.
8. Soft reset Touch
9. Go to Settings -> Connections -> Wireless LAN
10. Activate Wireless and see if your SSID (network name) pops up. From here you can see signal quality and IP (to make sure you got it from DHCP).

Give it a shot and let us know what happens.

[acropilot]

same problem here, really annoying!

[rafiqc]

Strange, I have never had problems with mine (had it connected to a couple AP's already). In fact, it's easier than connecting my laptop to a WLAN.

You have anything else that can connect to your Router? pc or something.

[Lilburd]

My Touch can connect to other routers, and I have 2 PCs at home which connect to my Belkin N router, I just can't connect my Touch to it.

I found a solution :)


Customer Call Details Nov 13 2008 04:37
I have an HTC Touch that can connect to other hotspots, but not to my home Belkin router. Sometimes, if there is another connection available, it can see the router, and says that it is Available, but cannot connect; other times it won't even see it. I have checked for firmware updates, but I have the latest. Any help would be greatly appreciated.

Belkin Response Nov 14 2008 22:18
Hi Lilburd,

Thank you for contacting Belkin Technical Support.

We understand that the HTC Touch does not connect to the router. We apologize for the inconvenience caused.

Please follow the steps given below to update the firmware and configure the router:

We recommend that you update the firmware from a computer that is connected to the router with an ethernet cable.

Please download the latest firmware on the router from the link given below. Download the file "3.01.29":

http://www.belkin.com/uk/support/article/?lid=enu&pid=F5D8233uk4&aid=10288&scid=0

and save it to the computer.

- To update the firmware, log on to the router`s web interface by typing in http://192.168.2.1 in the address bar of the browser. The computer should be
connected to the router with an ethernet cable.
Note: If you have changed your Router’s IP address, use that IP address.
- By default, the password is blank. Click the "Submit" button.
- Click on "Firmware Upgrade" under the option "Utilities".
- Click on “Browse” and select the bin file that you have downloaded.
- Click on “update” and follow the wizard.
- After updating the firmware, restore the router to factory defaults by clicking on "Restore Factory Defaults" under "Utilities".
- Reconfigure the router.

Please follow the steps given below for configuring the router:

- Connect the computer to the "LAN" port on the router and connect the modem to the Internet/"WAN" port, using Ethernet cables.
- Take a paper clip, insert the paper clip in the reset hole of the router and hold it for 15 seconds.
- The power light will flash and then come back "ON" solid, indicating that the router is being restored to factory defaults.
- The corresponding lights on the front of the router should be lit up.
- On the computer, check if you have an IP address in the range of 192.168.2.x.
- If not, specify a static IP address, gateway and "DNS" address by following the steps given in the link-
http://web.belkin.com/support/kb/kb.asp?a=2824
- Log on to the router web interface by typing in http://192.168.2.1, in the address bar of your browser.
- By default, the password is blank.
- Click on "Connection Type" in the left hand column under "Internet WAN" heading.

If the connection type is Dynamic (cable):

- Choose "Dynamic" and then click on "Next".
- Type in your “Host Name”, if your Internet Service Provider has provided it. Else, leave it blank.
- Click on "Change WAN MAC Address".
- Click on the button "Clone".
- Click on "Apply Changes".

If the connection type is PPPOE (DSL):

- Choose "PPPOE" and click on "Next".
- Enter the user name and password given by your Internet Service Provider.
- Save the settings.
- Click on the "Home" link at the top of the screen.

Internet Status should show "Connected" on the top right hand corner of the web page.

If the problem persists, please get back to us with the following information:

1. Type of connection provided by your ISP (Is it PPPOE, Dynamic or static).
2. Name of the Internet service provider (ISP).
3. Version number of the router. You would find the version number on the bottom of the device. It would be a number in a series of thousands with a prefix “ver.”.
4. If the internet connection is stable on the computers using the router?
5. If the HTC Touch detects and connects to other networks in the neighborhood?

Lilburd, if you need further assistance please feel free to write back to us and we will be happy to assist you.

Regards,

Belkin Technical Support.

[rafiqc]

That really is strange. The way I see it, WLAN is a standard. It's like BT, any headset should work with any BT phone, as would any wireless device work with any wireless device :confused:

Maybe force the router to only broadcast in G (or even B) and see what happens? (I know, I'm reaching now :p)

[plguzman]

Tried everything so far, no success. Even with no security enabled.

[zippy8500]

same problem here, Very Annoying, tried every thing

[pranavsethi]

I tried to connect my Touch to my old netgear 802.11b router at home without any success. I did a lot of "googling" on the subject, and only found that many concluded that it wasn't possible to do so.

Also, I have AT&T, and they are offering free hotspot WIFI connectivity to their customers (which is intended for laptops). My touch detects the WIFI signals, but I have yet to find out how to make a connection.

It seems like there should be a way to do it somehow though!

Anyway...
Best Regards!

ANY SOLUTIONS TO THIS ISSUE YET....WAITING TO USE WiFi on My HTC-D.

THanks

[Georgio_77]

Same problem here, N1 Vision router and XDA Orbit, both running on latest firmware. Wrote to Belkin support describing the issue. Here's their reply:

Thank you for contacting Belkin Technical Support.

We understand that you are not able to connect XDA Orbit WM6 communicator wirelessly.

To resolve this issue we suggest you to open ports on router.

Please collect the port number from the XDA Orbit WM6 communicator vendor and enter under "Inbound port" & "private port".

-Please open the Internet Explorer and in the address bar type in "192.168.2.1" and Enter.
-Leave the password blank and click on "submit".
-Click on "Virtual server" under the "Firewall".
-Enter the port number under "Inbound port" & "private port".
-Enter the IP address of this computer under the "Private IP address".
-Check the "Enable" box and click on "Apply changes".

George, if you need further assistance please feel free to write to us or call us on 08456077787.

You can also contact us through our online chat support at:
http://www.belkin.com/chat/technicalsupport.aspx

Regards,

Suzane Taylor
Belkin Technical Support

Utter nonsense...

[rustyram02]

I just got my Touch Diamond from Sprint and am having the same issue. I have a Belkin N+ Router that is in g/b/n wireless setting.

The phone just simply will not see the SSID even if you put the settings in there manually. What it does see however is the guest SSID my router emits and connected to it without any issues. The guest account is a feature of my router gives friends access to the web but denies access to internal network.

Out of curiosity changed my routers wireless bands to only G/B and all of a sudden my phone can see the network. Unfortunately for me I rely on the N part of my network to connect my laptops and do streaming HD so leaving it on G/B is not acceptable.

I just connect via the guest account, anyways its not like my phone would have been able to see the internal home network anyways.

Just my 2cents

[krs360]

I have the same issue.

Used to use a D_Link G router, but recently upgraded to a belkin N-draft one.

My laptop connects on G, and my desktop on N, so I can't switch N off and just use G.

Anyone found a solution yet? It's bugging the hell out of me!

:confused::confused::confused:

[Lilburd]

I posted a fix on page one that should work. You have to update your firmware.

[bububang]

Did u all using any encryption security?
128bit WEP - touch have a problem of connection
64 bit WEP - works

[No'|'oneS]

have you enabled easypairing, (WiFi easypairing : Enabled) if so turn it off or press the required button sequence on the router to connect.

[evancrator]

The solution i found was to change from WEP 64-bit security to WPA-PSK authentication with TKIP encryption settings. the htc touch now connects to the router. i also done the firmware upgrade before this as well, but still wouldnt connect after that with WEP. If someone else can give it a burl, and let us know how it goes, would be good to see if it works with other ppl. I did have to turn wifi off then on again on my mobile to re-detect the network. i can put the router settings on here for anyone with the F5D8223-4V3 ver3000 AU. router.

[PowerupMobile]

I had this same problem recently and spent hours trying to get it to work. I did eventually get it to work after trying just about everything. Just thought I would post up my experience in case anyone is still having problems.

Set up was as follows:
- T-Mobile MDA Vario II (aka HTC TyTN)
- Windows Mobile 6
- Belkin Wireless N F5D8233-4v3(01) version 3000

I think the key things that got it to work for me were:
- Upgrading firmware to 3.01.29
- Setting security to WPA-PSK with TKIP
- Turn everything off, soft reset PDA, turn everything on.

At first just changing the settings and firmware didn't work. It was only when I turned everything off and back on (router, modem and laptop) and did a soft reset on my PDA that finally it picked up the wifi.

[paultait]

I have a similar problem with a BELKIN router N MIMO. My KJAM sort of half connects but I never get an IP address. On the SDIO WLAN wireless adapter tab I have a strange set of hex numbers in input box next to "Use specific IP address" fe80:209:2dff:fe8. My Remore NDIS has 169.254.2.1 which I think is the standard ad-hoc address

My older imate PDA2k connects fine!!!

Any ideas