How to reload the default software back to HTC Excalibur

[mosescso]

Hello,

Need your guys help urgently. I have a HTC Excalibur, but recently did not power ON for about afew weeks, and now when I power ON, it will just hang at the booting green page showing "Windows Mobile Direct Push Technology", and can never goto the main screen at all, suspected that the software corrupted.

Please help, I have tried to use the Activesync but it does not detect my HTC Excalibur. Is there any way to reload back the default software/firmware image back to the device? like BlackBerry device, there's a software application and can use the Desktop Manager Application Loader to reload the software/firmware back to the device, is there such similar way for HTC Excalibur? Or any alternatives to resolve this issue?

Please HELP, any kind soul expert out there to help?

Thousand of thanks.
:mad:

[stylez]

How to do a hard-reset. Won't reload to default but worth a try.

http://farm4.static.flickr.com/3115/2541775762_85aa3db274_o.jpg

[mosescso]

hello there! Mine is the dopod c720w, do the steps for hard reset work for c720w? Merci

[stylez]

hello there! Mine is the dopod c720w, do the steps for hard reset work for c720w? Merci

Yes it's the same phone :)
Just a different brand name.

[mosescso]

hello there! Have tried several times, but it does not work, still the same as the problem, hang and stop at bootup screen. : (
What other ways?

[stylez]

hello there! Have tried several times, but it does not work, still the same as the problem, hang and stop at bootup screen. : (
What other ways?

Sorry to ask a silly question did you see the onscreen promps to reset device?

[gospeed.racer]

Take out the sd card?

[stylez]

Take out the sd card?

Good answer gospeed :)
If only they put that in the pic.

[Technology]

Hello,

Need your guys help urgently. I have a HTC Excalibur, but recently did not power ON for about afew weeks, and now when I power ON, it will just hang at the booting green page showing "Windows Mobile Direct Push Technology", and can never goto the main screen at all, suspected that the software corrupted.

Please help, I have tried to use the Activesync but it does not detect my HTC Excalibur. Is there any way to reload back the default software/firmware image back to the device? like BlackBerry device, there's a software application and can use the Desktop Manager Application Loader to reload the software/firmware back to the device, is there such similar way for HTC Excalibur? Or any alternatives to resolve this issue?

Please HELP, any kind soul expert out there to help?

Thousand of thanks.
:mad:They are 2 ways that You can get the bootloader screen back, by connecting your phone to your PC via USB, catch this {although the phone may look like it's not connected to your PC via active, but it is connected, you will not see the green Active sync icon on your PC at this time, but you phone is still connected to your PC via active sync}, understand this...!

Next, while your phone is connected to your PC via active sync, push and hold the camera button for several seconds, keep trying until the color screen appear {BootLoader screen}, should the BootLoader screen appear, You will have to install a 6.0 ROM back in your device, before you put a 6.1 ROM on your device.

If the above method should fail, this is another method, but kind of difficult, soft reset your mobile device, while your phone is coming back up, press and hold down the the 2 soft key {Home Key and Back Key} and the camera buttons at the same time, until the color screen comes up, you may have to try this several times, be patient. Should the color screen come up, install a 6.0 ROM back on your device before installing a 6.1 ROM to your device. These 2 method have worked for me and others in the past......!