Problems syncing with Vista...workarounds?

[qpop]

Hello I've read around on this problem, and I cant find a fix for it. Orange UK HTC Diamond, I don't have the driver CD or anything but it seems it should be stored on the device itself.

I plugged it into my laptop (Vista x32 Home Premium), and first time it comes up with "Uknown device installed. Searching preconfigured drivers." It closes and nothing happens.

I have WMDC 6.1 installed, and have unchecked advanced network functionality.

If I install XP on a VMware virtual machine, will I be able to activesync to that ? (eventually I want to install HardSPL etc.)

Anyway, and hints/tips would be amazing.

[DeadShawn]

I just got my Diamond this weekend, I was upgrading from an HTC P4000. I was out of town (my home pc is XP) so I decided to sync my contacts over his vista machine (btw can this be done easily pda to pda? bluetooth?) The P4000 had trouble syncing with vista, took a few tries. After outlook at all my stuff from my old phone, I put my Diamond in and... nothing. Didn't see it, but it was charging. I fought Vista for about an hour to get it working, I had to download a windows mobile center patch off of microsoft, and restart the computer+phone.

When I got home to my XP machine, I plugged in and activesync took care of everything.

All the advice I can give you is try uninstalling your phone drivers (in device manager) and try different usb ports, and restart.

heres a link to the MS troubleshooting page I tried:
http://www.microsoft.com/windowsmobile/en-us/help/synchronize/device-center-troubleshooting.mspx

[qpop]

Hmm I'm starting to think it might be the standard USB connection that I'm using, do I need to use the standard HTC cable?

I've just tried phone on XP, and its bringing up the same error with Activesync 4.5

[dariop]

It is well-known that in vista you have to download, and install, Windows Mobile Device Center to sync any WM device, even PPCs.

So what's the deal?

[saj31]

Hey i'm also having this problem, spent ages trying to get it to work and tried
uninstalling and reinstalling everything but just get a message on the phone saying
install ActiveSync 4.5 on PC even though im using Vista.

Any ideas??

[dariop]

Hey i'm also having this problem, spent ages trying to get it to work and tried
uninstalling and reinstalling everything but just get a message on the phone saying
install ActiveSync 4.5 on PC even though im using Vista.

Any ideas??

You can't use ActiveSync on VISTA!!! Can't you read the MANUAL or make a search?! Install Windows Mobile Device Center from MSFT site.

[boolean22]

For God's sake, use the included CD, it has ALL you need to start synching.

I have x64 Home Premium, and it worked out of the box.

[qpop]

I'm happy for you but the first thing I did was install WMDC6.1, as stated in my first post, and as I said it isn't syncing with activesync on XP either