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View Full Version : HELP!!! Diamond Dilemma


dalyboy
7th October 2008, 11:40 PM
Hi

This I think this is a weird one I'll try and explain the best I can:

A few days ago I noticed my Diamonds' touch screen was playing up, i.e whenever I pressed the screen somewhere it either a) took ages to register the touch or b) registered it in the wrong place.

I thought this was a software issue so thought I would try to re-align the touchscreen using the WinMo inbuilt tool. However I coudn't do that as it wasn't registering my key press on the start button. So I hard reset it and went through the config procedure.

Everything seemed to go OK and I felt relieved, the screen felt accurate again...BUT having used the device a little more it didn't quite feel right, it felt a bit slow to respond still (when compared to normal operation of a week ago).

I then noticed that I couldn't change my soft keyboard type when composing a text message (you normally can change this by click the keyboard icon on the bottom bar) and other apps e.g calendar etc, my keypress either didn't register or ended up being recognised a a press on the soft keys to the left or right e.g send/cancel. I thought that was a bit strange but made it worse was that on the odd occasion I did get it to register but not with any consistency.

I then experimented with other apps such as Opera which has another button on that part of the screen, that seems to be fine (albeit a bit slow).

So again i though it was a software problem, but now I'm not so sure...I've flashed with Hard SPL and a couple of the cooked roms (SwiftBL and Dutty), and tried a few different SPL's and the problem still persists. I have since reverted to the latest official Vodafone UK rom with a stock 1.37 SPL. Still the same result though.

Now here comes the tricky bit, I bought the Diamond off ebay a couple of months ago (it is the Vodafone UK version, is boxed but no voda receipt) as Vodafone wouldn't let me have one unless I was on a business contract. Like I said I don't have the Voda receipt.

Could it be the Touch screen has malfunctioned?

Are there any strange software bugs that could be causing this.

What are my chances of geting it fixed on warranty?

I need help desperately as I love the phone but now I have found the longer I leave it after aligning the screen the worse the touchscreen response gets so it becomes unuseable. I don't want to pay for a costly repair either.

All help and sugesstions appreciated.

Dalyboy