Touch Cruise / Polaris Hardware Buttons not working after 6. 1 rom update RESOLVED

[wampots]

I COULD NOT WORK OUT HOW TO BRING MY POST DETAILING THE RESOLVED POSITION TO THE TOP, THIS IS ON PAGE ONE POST NO 4

Touch Cruise / Polaris Hardware Buttons not working after 6.1 rom update

Having performed the above update the send, end, camera etc buttons and the scroll wheel have stopped working.

I have done an install of the official HTC WM 6.1 rom, this went fine, after installing the hard keys worked. However I then sync with both of my PCs after some messing around this went well also. I then started to install some of my apps.

I cant recall which one, but one of them has now stopped the hard keys from working.

I then did a soft reset, this did not help, then a hard reset which did restore the operation of the keys. Just to be sure that all was well I then reinstalled the same rom and exactly the same thing happened as above

Thus I think that one of the apps that I am installing is corrupting the hard keys within the software.

I am considering uninstalling the apps one by one with a soft rest after each one to see if I can get the keys working again and thus identify the problem app.

Can anyone offer any help or ideas?

Is there a way that I can remap the hard keys to override any conflicts? Or a registry edit for this, or a registry search for conflicts? I have tried adjusting these in start, settings, buttons but they still don’t work no matter what application I assign to them.

I know that it is not a hardware fault as when the hard reset is performed they work fine, also when I press the buttons the backlight comes on so they are working just not performing the assigned task

Thanks in advance for any help, I really don’t want to perform another hard rest !

[ravest]

as you said, one of the app that you are installing after is causing a problem:
maybe it's not compatible with wm 6.1

It wolud be a good ideea to modify your thread to hardware buttons not working after install "xxx" app on wm 6.1

[wampots]

Many thanks for your reply, i have adjusted the thread title, i am not sure what App is causing the issue at present. I cant identify it at present as each time i am having to do a hard rest, it is taking me hours!

[wampots]

Managed to get this working, i uninstalled each of my apps one by one with a soft rest between until i found the one which then allowed the keys to work.

In my case it was my windows mobile remote desktop that was causing the issue

Thanks

[sonus]

You should really put your solution up top and change your thread title. To most it would seem like they risk losing hardware button function if they upgrade to the oem WM 6.1. This clearly isn't the case...

[wampots]

Good point will do so now