Novasport
16th October 2008, 10:23 PM
I have the T-Mobile(UK) version of the Diamond & I am experiencing many issues with it.
I had the Vario II before and never had a problem with it but this is driving me nuts at times.
I love the phone but the issues I am experiencing are spoiling it.
The issues include...
1. When phone has been charging if you turn it on from standby the screen comes up but is frozen. Holding off button does not work, the only way to turn it off is to remove the battery. I have also had it freeze with the screen black.
2. The phone vibrates & continues to do so, again only removing the battery will stop it.
3. Ring tone does not start until a short while after a call comes through.
4. Lower part of handset gets extremely hot whilst in use.
5. I have NTL mail set up & it continuously shows 1 unread email message. I have recieved hundreds of emails since and read them all but the 1 unread message logo on home screen & text on bottom of screen in NTL mail remains even if inbox is empty. Didnt want to 'Clear NTL mail' as I want to keep my sent messages etc.
6. Type assist thing is extremely annoying & I dont seem to be able to permanently turn it off! I write something then put a full stop, question mark etc and press enter or space and it puts it at the beginning of the word, not after where it should be.
7. Changed keypad layout but still remains as big QWERTY.
8. Intermittently all my contacts vanish & the numbers in my call history have lost their name tags.
9. Just noticed all my 'Favourite people tags' have disappeared
10. Also the finish is rubbing off the back cover even though I am very carful with it and mainly keep it in my suit pocket. Had my Vario II for 18 months and it still looks like new.
11. Many other issues but cant remember them all at the moment.
I have not altered any of the software and am not very technical so please keep any replies very basic.
I have had the phone about 3 months, how do I go on with returning it under warranty if there is no easy fix?
Thanks
Rich
I had the Vario II before and never had a problem with it but this is driving me nuts at times.
I love the phone but the issues I am experiencing are spoiling it.
The issues include...
1. When phone has been charging if you turn it on from standby the screen comes up but is frozen. Holding off button does not work, the only way to turn it off is to remove the battery. I have also had it freeze with the screen black.
2. The phone vibrates & continues to do so, again only removing the battery will stop it.
3. Ring tone does not start until a short while after a call comes through.
4. Lower part of handset gets extremely hot whilst in use.
5. I have NTL mail set up & it continuously shows 1 unread email message. I have recieved hundreds of emails since and read them all but the 1 unread message logo on home screen & text on bottom of screen in NTL mail remains even if inbox is empty. Didnt want to 'Clear NTL mail' as I want to keep my sent messages etc.
6. Type assist thing is extremely annoying & I dont seem to be able to permanently turn it off! I write something then put a full stop, question mark etc and press enter or space and it puts it at the beginning of the word, not after where it should be.
7. Changed keypad layout but still remains as big QWERTY.
8. Intermittently all my contacts vanish & the numbers in my call history have lost their name tags.
9. Just noticed all my 'Favourite people tags' have disappeared
10. Also the finish is rubbing off the back cover even though I am very carful with it and mainly keep it in my suit pocket. Had my Vario II for 18 months and it still looks like new.
11. Many other issues but cant remember them all at the moment.
I have not altered any of the software and am not very technical so please keep any replies very basic.
I have had the phone about 3 months, how do I go on with returning it under warranty if there is no easy fix?
Thanks
Rich