Impossible to connect to 3G or HSDPA, only EDGE

[jpdediego]

Hello guys!
I'm from Mexico and I just get a flat data plan for my Diamond but there's no way to get a 3G connection and neither HSDPA.
My carrier is Telcel.
I've already tested the following radios:
3, 5, 6, 8, 11, 14 and 18 with no succeed.
I also replaced the SIM Card for the latest version (v.4) and nothing.
I don't know what else I can do.
My brother have a Tilt and he connects to HSDPA easily; comparing the 2 devices the only difference I noticed is that when selecting the WCDMA band on the Tilt makes the connection with no trouble, but if I do the same on the Diamond, it never make the connection to the network.
Does anybody knows what can I do now?
Should I wait for a new Radio or there's no way to conect to HSDPA on my country with the Diamond?
Thanks.

[MarcLandis]

Does your carrier supports 3G?

[joshyth]

What 3G band do you carrier use, and which version if diamond did you get? It might be that your carrier use 850/1900mhz 3G band, and you got a Euro version diamond.

[winwiz]

Is 3G actually switched on or are you camped to 2g? Check COMM MANAGER and make sure 3G is enabled?

[jpdediego]

What 3G band do you carrier use, and which version if diamond did you get? It might be that your carrier use 850/1900mhz 3G band, and you got a Euro version diamond.

I think it is 850/1900mhz...

[jpdediego]

Is 3G actually switched on or are you camped to 2g? Check COMM MANAGER and make sure 3G is enabled?

Enabled.
I refuse to believe my phone is not compatible with the local network :mad:

[DrewVS]

1. You havent told us which phone version you have. US or the original one?

2. If you "refuse to believe" anything, your'e not going to get accurate data, now are you?

Enabled.
I refuse to believe my phone is not compatible with the local network :mad:

[jpdediego]

1. You havent told us which phone version you have. US or the original one?

2. If you "refuse to believe" anything, your'e not going to get accurate data, now are you?

LOL
1. I don't know the version of my phone; I bought it in the US but this was before the release for US, so I'm not certain.
Is there any way to verify which version I have? :confused:

2. I said I refuse to believe that because of the great programmers that are loose in this forum; they can do practically everything they want if the device is capable; and I'm pretty sure the Diamond is compatible with this network; I'm hoping there will be a Radio version that will activate UMTS@850MHz

Thank you for all your post and interest; this is a great community

[joshyth]

I forgot where to check this, but do check if your diamond is DIAM100 or DIAM110. If you got DIAM100, then it mean you got the Euro version, so no 3G for you.

[calito]

More easy, if you have the front camera you have European Version, and not have 3G, the american version not have front camera.

Lamentablemente nos engañan permanentemente, si es cuatribanda en telefonía pero no en 3G- y según los que saben no tiene arreglo porque es un tema de hard.

Suerte
Carlos

[jpdediego]

More easy, if you have the front camera you have European Version, and not have 3G, the american version not have front camera.

Lamentablemente nos engañan permanentemente, si es cuatribanda en telefonía pero no en 3G- y según los que saben no tiene arreglo porque es un tema de hard.

Suerte
Carlos

Well, thanks to everybody :cool:
Diamond European Version for sale!!!
Anyone???
LOL

Carlos: muchas muchas gracias!

[mugglesquop]

i have Euro version... and 3G... although i am in Europe :p

[marioadrian]

Si quieren tener,al menos, la ilusion del 3G instalen en la version europea el ultimo rom NiAX Special Edition by vauss. Marca 3G y consume como si...Una rareza.

[charly_mx]

Si quieren tener,al menos, la ilusion del 3G instalen en la version europea el ultimo rom NiAX Special Edition by vauss. Marca 3G y consume como si...Una rareza.

Pero no te conecta a 3G cierto??? Creo que yo tambien voy a vender el mio, digo la verdad me encanta pero es europeo y por lo que veo de plano si es un tema de hardware o al menos no veo que alguien este haciendo un esfuerzo serio para ver como utilizar un Diamond Europen en 3G Americano.

[DrewVS]

No North America 3G in this version. It is not a software fixable issue. It is much easier to come to the facts when one believes...

Well, thanks to everybody :cool:
Diamond European Version for sale!!!
Anyone???
LOL

Carlos: muchas muchas gracias!

[marioadrian]

No, no me conecta; al menos no noto diferencia de velocidad.Por algun motivo consume una cantidad enorme de batería y se enciende el icono de 3G en lugar de la E que tengo en los otros roms.

[jorge_cw]

Hola paisano

Yo tambien ya cambie con todas las rom, y checando el foro esperando a que alguien haga el milagro, pero creo que ya valió...

Lo que si, es que de todos modos con el plan ilimitado me sirve bastante bien el cel, y checa mi correo cada 10 minutos, con un uso normal me dura entre uno y dos dias la bateria. Estoy utilizando la version elite 3.0 WWE y radio.05 con buena recepción.

Ahi si se enteran de que alguien hizo lo imposible y hace funcionar la version europea con 3G me chiflan...

Saludos!!!

[calito]

The american version have a yellow screen (cremita) and the european is snow white. If you have both in your hands for me the european is better.

http://forum.xda-developers.com/showthread.php?t=411487

Si no usan el 3G la eropea tiene una pantalla muy blanca y la americana es medio triste y le faltan contrastes (tuve las dos en mis manos), por lo tanto analicen bien que quieren, ya que está por salir a la venta la bateria de 1300 original y queda un maquinón. Si son 3g dependientes no tiene arreglo

Carlos

[DrewVS]

That is not correct; only a few NA units had poor color balance.

The american version have a yellow screen (cremita) and the european is snow white. If you have both in your hands for me the european is better.

http://forum.xda-developers.com/showthread.php?t=411487

Si no usan el 3G la eropea tiene una pantalla muy blanca y la americana es medio triste y le faltan contrastes (tuve las dos en mis manos), por lo tanto analicen bien que quieren, ya que está por salir a la venta la bateria de 1300 original y queda un maquinón. Si son 3g dependientes no tiene arreglo

Carlos

[Pumpiron579]

According to HTC, they told me that the 3G Touch Diamond that has no front camera is the same as the European version. On my phone I show an H, most of the time and E all the other times. Every now and then I will see 3G, but just for a second then ..x...then it picks up E.

[NekciuQ]

According to HTC, they told me that the 3G Touch Diamond that has no front camera is the same as the European version. On my phone I show an H, most of the time and E all the other times. Every now and then I will see 3G, but just for a second then ..x...then it picks up E.

Lol same thing happens to me.. i wish i could use 3G :(

[joshyth]

Lol same thing happens to me.. i wish i could use 3G :(

Are you guy in area that have really weak 3G signal?

[Pumpiron579]

Are you guy in area that have really weak 3G signal?

Oh no, very strong. I have 3 bars and 4 in my office. Just will not pick up 3G
I am going to try some other Radios.

[jpdediego]

Happily I sold my Diamond.
I said happily because by luck I'm going to US in a few hours, and maybe, I'll find a good deal for the Diamond US version and solve all my problems.
After a exhaustive research, there is no way to make a European version work with the 3G in America.
I think I made a good deal.

Thanks to all who were interested in this post.

A mis amigos compatriotas, no hay de otra!
Hay que tener la versión de EU para que funcione el 3G con telcel; al menos eso creo, ahí les cuento cuando regrese de los United.

[ycimpir]

You can find difference accessories :D

Source : http://www.htc.com/us/us_product_operator.aspx

http://forum.xda-developers.com/attachment.php?attachmentid=124508&d=1224832126