"phone is off" HELP

[itchan_05]

Hi all! I'm really desperate and I need your help. Ok, to start everything, I am not a techie person but I know some basic stuff about computers and windows operated mobe phones since I did own a voyager before. I then bought a second hand but in good condition Imate Kjam/xda mini s 2 weeks ago. Everything is going normal and great until the battery drained and forgot to charge the phone for 12 hours. After changing batteries, and successfully charging the phone, the phone suddenly states that "the phone is off, please turn on the phone and try again". The flight mode is not on and it is in its "phone mode". The problem is it is saying that it has no service and I can not make a call or send an sms. It is also saying that the phone is off even if it is not. What might be causing this problem and how can I rectify this? Thank God I found this site. Please reply guys, I badly need help.

[itchan_05]

Hi all! I'm really desperate and I need your help. Ok, to start everything, I am not a techie person but I know some basic stuff about computers and windows operated mobe phones since I did own a voyager before. I then bought a second hand but in good condition Imate Kjam/xda mini s 2 weeks ago. Everything is going normal and great until the battery drained and forgot to charge the phone for 12 hours. After changing batteries, and successfully charging the phone, the phone suddenly states that "the phone is off, please turn on the phone and try again". The flight mode is not on and it is in its "phone mode". The problem is it is saying that it has no service and I can not make a call or send an sms. It is also saying that the phone is off even if it is not. What might be causing this problem and how can I rectify this? Thank God I found this site. Please reply guys, I badly need help.


Just an update, I already tred doing the "hard reset" by going to clear storage and it is still not working. might this be a signal/hardware problem?

[fredamexis]

try to update radio and/or rom. if that doesnt work it can be a hardware fault...

hope you get it working...

[itchan_05]

try to update radio and/or rom. if that doesnt work it can be a hardware fault...

hope you get it working...

Hi all. I just tried reflashing it and it worked! whew! thank you for the guy above taht replied.

[fredamexis]

:D glad it's working!