View Full Version : Active Sync Problem
Marcus_b_82
1st November 2008, 11:23 PM
hey guys i am not to sure if this is supposed to go here but can anyone tell me why my phone is unable to sync contacts and file with activesync 4.5
zocster
2nd November 2008, 01:25 AM
more details? what device, what rom? what OS?
Marcus_b_82
2nd November 2008, 03:20 AM
i have tried many of the new roms including most of the manilla 2d roms on here i am currently trying tot do it with crc 13 stable and still no joy on a Rogers Htc TYTN
zocster
2nd November 2008, 05:02 AM
still not enough info, what OS are you running?! what error are you getting when trying to sync?
Hans Westman
2nd November 2008, 01:31 PM
I'd like to jump into this discussion. I also have a problem with Activesync 4.5 recognizing and connecting to me Herm200. The oddest thing is that it has functioned correctly, but for some reason it isn't any more. I have two of the same device and it is the same for both. I also have a Wizard (T-Mobile MDA) and that device has no problems what so ever connecting.
Here are the specs of the OS installed on the Herm200:
WM5 ROM version 2.11.255.1
Radio version 1.38.00.10
Protocol version 32.71.7020.12H
ExtROM version 2.11.255.102 installed.
Any assistance to resolve this problem would be greatly appreciated.:p
boog
2nd November 2008, 02:13 PM
Try: start menu>settings>connections>usb to pc and uncheck the checkbox
jotekman
2nd November 2008, 05:29 PM
Maybe it sounds bizarre, but also try a different cable, in a different usb port, turn off your computer firewalls, and try cleaning your mini usb on the phone. I got a piece of dirt in mine and nearly tore out my hair until i got it fixed. I had a cable go bonkers, which gave me a lot of grief, and one time the usb port decided it DIDNT like my phone anymore ;)
Plus, for some reason i have to diable the firewall everytime on nod32 until i can connect.
Hope one of those helps....
-Jotek
nasty_42
2nd November 2008, 06:03 PM
I have the same problem... T_T
Hope you can help me..
I just bought a Softbank HTC X01HT, when i connected it to my PC, Microsoft Activesync cannot detect it. But my HTC is charging.
What I did:
1. I am using a new USB cable, tried another USB cable = no success.
2. Tried to sync to another PC = no success.
3. Uninstalled Microsoft Activesync, reinstall Activesync = no success.
4. Did some research, uncheck "Enable advanced network functionality" = no success
5. Hard Reset = no success
6. Connection Settings --> Connect = "Your device was not detected"
COM 1 = Available
COM 2 = Not installed
Infrared Port(IR) = Not installed
USB = USB is available
and it gives the beeping sound (sound you get when you plug in your USB) but nothing happens after.
Btw, im using WM 6.1 Pro.
My Bootloader shows:
HERM200
IPL-1.04
HERM200
SPL-2.03
I'm losing hope.. T_T Hope someone can help me. Sorry for being such a noob. >.<
Thanks in advance!
from http://forum.xda-developers.com/showthread.php?t=441298
mikehippe
2nd November 2008, 06:55 PM
I have had real buggy Active Sync problems only with the last 2 ROM's I've flashed, Joshkoss's V.10 and PDA's V.27. Both are using build 20759 which I think is the culprit for me.
Marcus_b_82
2nd November 2008, 07:29 PM
Try: start menu>settings>connections>usb to pc and uncheck the checkbox
thanks for the help man, doing this actually worked for me, one thing that i also had to do was restart both my computer and my phone before it would work.
By the way i am using CRC 13 on my HERMES
nasty_42
2nd November 2008, 07:41 PM
I have had real buggy Active Sync problems only with the last 2 ROM's I've flashed, Joshkoss's V.10 and PDA's V.27. Both are using build 20759 which I think is the culprit for me.
Oh my..., now I'm the only one that has the Activesync Problem. T_T
Two ROM's that I am using.. Pays ROM Lite & Full - WM6.1 WWE with Big Storage and 27/10/2008 ROM 3.62.502.20 (Manila2D) V.20 Build 20921 by PhamQuang.
What ROM can you suggest to test the Activesync problem? Thanks in advance..
Hans Westman
2nd November 2008, 09:37 PM
If I'm using a usb cable to connect, how might this remedy the problem? I did try what you have suggested without success.
Marcus_b_82
2nd November 2008, 11:22 PM
Oh my..., now I'm the only one that has the Activesync Problem. T_T
Two ROM's that I am using.. Pays ROM Lite & Full - WM6.1 WWE with Big Storage and 27/10/2008 ROM 3.62.502.20 (Manila2D) V.20 Build 20921 by PhamQuang.
What ROM can you suggest to test the Activesync problem? Thanks in advance..
try using the crc 13 that i used but if it doesn't work right away try either checking or unchecking the box in usb to pc for enabling advanced network functionality
ph03n1x
3rd November 2008, 12:12 AM
maybe its installin drivers on the computer possibly? because the sound made generally is a new hardware detect just my 2 cents
Heykrop
4th November 2008, 05:54 AM
Just a thought but it may be the version of Office / Outlook being run. I've been running office 2003 w/ outlook, Active Sync 4.5 with my Hermes 200 on the original AT&T 6.0 for the last year without issue. My company recently upgraded everyone to Office 2007 and ever since my Active Sync has had nothing but issues with syncing especially over blue tooth.
hawkeye4077
4th November 2008, 09:14 PM
Just a thought but it may be the version of Office / Outlook being run. I've been running office 2003 w/ outlook, Active Sync 4.5 with my Hermes 200 on the original AT&T 6.0 for the last year without issue. My company recently upgraded everyone to Office 2007 and ever since my Active Sync has had nothing but issues with syncing especially over blue tooth.
Same here, I have a laptop that runs 2003 Outlook and that works fine, but 2007 - pah what a waste of time. Shame as I really like 2007, maybe it is better on Vista ?! Doing some reading around the web seems to suggest that syncing with 2007 is hit and miss. Works for some not for others, seems like MS strike again ! :confused:
zocster
4th November 2008, 09:25 PM
I'm running outlook 2007 and hosted exchange 2007 through infoquest. Not having any issues either way. May be you can post the error codes you get on active sync, I did have to enter some registry fixes on my laptop but it hasn't given me any issues.
hawkeye4077
5th November 2008, 11:27 PM
Can't speak for anyone else but if I try to sync with Outlook 2007 all that happens is it goes into a weird loop syncing blank entries continually. Last time I tried I had over 300 blank contacts in Outlook and none of my Outlook contacts on my device ! No messages nothing. That of course is when it does anything, if I delete the pairing then quite often when I plug it back in it will repair and then do nothing ! I now use my laptop to sync up as it works with 2003 reliably.
Bergerac56
6th November 2008, 01:20 PM
I noticed the following thing: When using a rom cooked with a build above 20755, syncing under Vista is a challenge. It works when... it works. With a build equal or before 20755, it works like a charm. I flashed back and forth with 2 different builds. No programs installed. And I get the same results. Could it be related to some differences in builds?
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