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View Full Version : Email/SMS/MMS account locked after 6.1 upgrade


bg999
3rd November 2008, 09:33 AM
Really need help here. I decided to upgrade to WM6.1 yesterday. I backed up with the Sprite software, ran the upgrade and then restored the backup (relatively smoothly!). Now all is as it was but I have these strange 'Account Locked' messages sitting in all my inboxes, saying that company policy prohibits use of this messaging sevice on this device. I am not able to send or receive any type of message. I tried a hard reset and a restored again but same thing. Obviously this is casuing me a major headache.

Has anybody else experienced this or have any idea what I can do to resolve it? Thanks in advance.

deechte
3rd November 2008, 04:55 PM
You cannot use a backup made on WM6.0 to restore on WM6.1. It will mess up your filesystem. It's like restoring a Windows 95 backup on your Vista desktop PC.

thestonefox
3rd November 2008, 05:12 PM
Is there any way to downgrade from 6.1 to 6.0?

hambola
3rd November 2008, 07:24 PM
Yeah flash a 6.0 ROM back on there, search the forum for a link to the ROM.

Bodisson
4th November 2008, 10:47 AM
Is there any way to downgrade from 6.1 to 6.0?

Yeah, but think twice. I had significant signal degradation after downgrading.

hambola
4th November 2008, 08:53 PM
It's all based on the radio ROM though. They would probably have to downgrade that to, to whatever worked with the 6.0 ROM and provided good reception.