oTToToTenTanz
7th November 2008, 08:19 AM
Hej,
I recently bought a HTC Touch Cruise on eBay. There was an issue with the phone and because the seller did not send the invoice with it I tried to flash my phone. However, the phone broke while flashing it. It may have a mainboard damage like a (non-htc) repair center told me. Now I can provide the invoice and contacted HTC for GWS (Global Warranty Service). In there mail they had following sentence:
Secondly, you may consider HTC Global Warranty Service. To proceed, you will have to pay all the delivery charges and an extra checking fee. (The exact amount differs a little bit.) In case the symptom is caused by misusing or mishandling, there would be repair charges as well.
The regions below could provide GWS.
Now, will they know that I flashed my phone and void warranty? Or is there no way to prove that this damage is caused through flashing?
I hope anyone can help me because I don't know if I shall send it away.
Regards,
Kon
Edit: the problem the phone has at the moment is that I can't even boot the phone. I tried the freezer - no way ;) It can not be started anymore...
I recently bought a HTC Touch Cruise on eBay. There was an issue with the phone and because the seller did not send the invoice with it I tried to flash my phone. However, the phone broke while flashing it. It may have a mainboard damage like a (non-htc) repair center told me. Now I can provide the invoice and contacted HTC for GWS (Global Warranty Service). In there mail they had following sentence:
Secondly, you may consider HTC Global Warranty Service. To proceed, you will have to pay all the delivery charges and an extra checking fee. (The exact amount differs a little bit.) In case the symptom is caused by misusing or mishandling, there would be repair charges as well.
The regions below could provide GWS.
Now, will they know that I flashed my phone and void warranty? Or is there no way to prove that this damage is caused through flashing?
I hope anyone can help me because I don't know if I shall send it away.
Regards,
Kon
Edit: the problem the phone has at the moment is that I can't even boot the phone. I tried the freezer - no way ;) It can not be started anymore...