Messages access problem?!?!!

[dreamerworx]

From earlier this morning I somehow cannot access my sms messages, e-mails, nothing from within the Messaging menu - not from the Start Menu, not from the assigned button on the device, not from the Mobile Shell's menu, from nowhere, a windows' loading icon appears the it just shuts down as if I closed it....?!!?! I can't write messages, can't recieve any etiher, ppl get a report I got the message but nothing happens with my phone :(:(:mad:

I have a Qtek 9100 with WM5 and Mobile Shell.


Has anyone else come accross this problem??? A soft reset didnt help.... Hard reset is an opiton but as a last resort, I have no idea whether a system Back-up wont copy the problem all over again.......

HELP PLZ :(

[ashasaur]

Hard reset is indeed the fix...this has happened to me a few times, and thats the only way that I have ever been able to fix it. Use PIM Backup or Sprite Backup to backup the stuff that you want before you do it of course.

[dreamerworx]

Hard reset is indeed the fix...this has happened to me a few times, and thats the only way that I have ever been able to fix it. Use PIM Backup or Sprite Backup to backup the stuff that you want before you do it of course.

I hope this won't copy the files, regs, etc, that caused the problem......??

[dreamerworx]

Hard reset did nothing........ Either the problem can't be fixed with a hard reset, or the backup file copied the corrupt part of the system I guess......

:mad::mad::mad::mad:

[dreamerworx]

Could it be possible that a single message can be blocking the whole Messaging unit of the system......? :confused::confused::confused: Maybe if I put my sim card in another phone....?

After the system was reset hard, the messages window appeared OK, then I restored from a backup file and nada...... :mad:

[Myrddin Wyllt]

Try again, but don't restore all of your email this time. You most likely have a corrupted email message (most likely in your outbox, but not always), and it sounds like it was recent. This used to happen to me on Windows 95 rather often, and has happened to me with WM5, as well.

If there's nothing in your outbox, and you have a habit of leaving recent mail in your inbox, you might try restoring everything but your inbox after the hard reset. If you are a "delete" kind of guy, try to restore everything but the trash. You may have to hard reset a couple of times, before you find it, but at least you won't lose your entire email account, just the folder that has the corrupt message.

If you get through all your email folders and still can't find the culprit, I suppose you'll have to just deal with not restoring your email account, and move forward.