need help...i have no idea whats wrong with my htc6800 stuck in the tri colored scree

[michelle_702]

ok i have a issue with my fone my phone is stuck on the tri-colored screen which says:
TITA100
SPL-1.20.01ipro

well i am as u can see im not good with tech. stuff like this but i would like sum advice or ideas on how to fix my problem. well here is how it all happened. my fone started off fine, out of the blue it started turning off by itself, then coming back on. it will reboot fine then as soon as i touch the screen or try to text or call it shut off on me. first i thought my battery was dying. that didnt work kept it on the charger switched out the battery, still nothing ended up doing the same. so a fren told me to hard reset or press the ok button pwr n the reset button at bottom using the stylst. now im stuck in bootloader mode after i ran a program:

HARD-SPL-MFG


and was told to flash the fone, which i had no idea what to do the person who was helping me i didnt hear frm again n i was stuck in this tricolored screen what should i do? i just want my phone up and running so i can use it once again...if thats possible..it be great i love the phone n dnt want the money i invested into it wasted



thank you soo much,

[BillThyCat]

If I had to guess, it sounds like you have installed a SPL that is not compatible with your existing radio and rom.

First thing is I would try downloading the stock rom for your phone, I believe you can download this from HTC's website, I would download the newest and the one prior to it. Try installing the older of the 2 first since your SPL that you do have is older, and if it fails to install, then try the newer of the two.

If it still fails, come back here and I'm sure somebody else can give you more advice.

BTC