Treo 800w - email button no longer works

[winger13]

Sorry, but I don't see a Treo 800w area. anyways, my email button all of a sudden does not open the email client. This happened before where googlemaps icon did not open gmaps. works fine then all of a sudden stops working.

How can I fix this?

[sansnil]

Sorry, but I don't see a Treo 800w area. anyways, my email button all of a sudden does not open the email client. This happened before where googlemaps icon did not open gmaps. works fine then all of a sudden stops working.

How can I fix this?

Did you check to see if the email button is still mapped to messaging in the "Buttons" control panel in settings?

[winger13]

Did you check to see if the email button is still mapped to messaging in the "Buttons" control panel in settings?
yes. 1st thing I checked. button is set to "email". Email and messaging are different, as far as I know. Messaging is for text messaging/sms appl.

[sansnil]

yes. 1st thing I checked. button is set to "email". Email and messaging are different, as far as I know. Messaging is for text messaging/sms appl.

It must be a different between the 800w and the Pro because on my Pro it's set to "Messaging." Does the button work for a different application if you assign it? If so, it sounds like inbox link is broken. Otherwise the button could be physically not working which is unlikely. You could try to do a file name search to look for the 'email' application that button's trying to call and see if you can verify it works separate from the button

[VibrantRedGT]

Have you tried a hard reset? Back up your device before you do it though.

[Darnell_Chat_TN]

Have you tried a hard reset? Back up your device before you do it though.

Winger13 - Have you tried a soft reset already? If that does not help, then the hard reset seems to be the option to try.